Eventbrite LINKS not importing over to WordPress Website

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  • Author
    Posts
  • #1614640
    alison schuster
    Participant

    Lately any links in our Eventbrite Descriptions are not clickable on our website https://belovedtruth.com after they are imported. Can you help. Do I need the Event Aggregator. You gave it to me on a trial basis when something wasn’t working correctly to hold me over until you fixed it. Thank you very much

    #1615605
    Victor
    Member

    Hi Alison!

    Thanks for getting in touch with us!

    I can confirm that is currently an issue we are already aware of. I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

    Unfortunately, we don’t have a workaround for that, besides manually editing the event in your WP admin and adding the missing links, which of course is not ideal.

    We apologize for the inconvenience and we appreciate your patience while we work on this.

    Best,
    Victor

    #1637161
    Victor
    Member

    Hi Alison!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue đŸ™‚

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-30-september-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1649380
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
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