[Victor]

Hi Jonathan!

Thanks for getting in touch with us. Let me help you with this topic.

There in no built-in setting to not show past events, but you can use the tribe_related_posts_args filter to modify the related events arguments and only show upcoming events.

As a reference, that filter is located in wp-content/plugins/events-calendar-pro/src/functions/template-tags/general.php in line 720.

I hope that helps. Let me know if any follow up question 🙂

Best,
Victor

[Victor]

Hi there!

I’m sorry to hear you are having that issue. Let me help you with the troubleshooting.

I could verify that the imports are being processed correctly for your EA license key. Are you able to run the import manually?

Please go to your wp-admin > Events > Help and send us a screenshot of the Event Aggregator System Status?

Are you having problems with one import source or all of them? Could you please share with us the Google Calendar URL for the import your are having the issue with? We’ll run some tests and see if we can reproduce.

Also, please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.

After that, try running the import a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

Thanks,
Victor

[Victor]

Hi Francesco!

Thanks for reaching out to us! That’s a really nice website 🙂

First, please let me note that we are fairly limited in how much support we can give for custom development questions like that. That said, we always like helping out and at least point users into the right direction as much possible.

By default, The Events Calendar supports featured images for events.

If you need to add multiple images for an event, then I’d suggest you take a look at the following thread where there are some suggestions on how to do it > https://theeventscalendar.com/support/forums/topic/add-multiple-images-for-event/

Additionally, let me point you to our themer’s guide that shows a few methods you can use to customize our templates > https://theeventscalendar.com/knowledgebase/themers-guide/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

 

[Victor]

Hi Gary!

Thanks for your interest in our plugins.

Unfortunately, that is not a functionality of our plugins as each event can only have one start/end dates/times.

As a workaround, I know some users create separate events and then link them all together by showing them in a post or page using the following shortcode available with our Events Calendar PRO plugin > https://theeventscalendar.com/knowledgebase/embedding-single-events-tribe_event_inline-shortcode/

I hope it helps. Let me know if any follow up questions 🙂

Best,
Victor

[Victor]

Hi Nick!

Thanks for reaching out to us. Let me go through each of those requests.

Franchisee / Operator front end login and Main admin.
Main admin and Operator to have the ability to create an
Academy with location (Google mapping service), description, cost, number of places and questionnaire for players.

Admin users can create venues that can then be linked to events. Additionally, with Events Calendar PRO you can have Event Venues pages in which you can set options to display a Google Map for the venue > https://theeventscalendar.com/knowledgebase/venue-and-organizer-pages/

Player / Parent to have the ability to book and pay for places on an Academy using a credit / debit card.

Our Event Tickets and Event Ticket Plus plugins will allow you to create tickets for events and sell them using an ecommerce platform (like WooCommerce). There is no built-in option to sell tickets for a venue. However, you can configure Event Tickets so you can add tickets to any custom post type > https://theeventscalendar.com/knowledgebase/configuring-event-tickets/

Player / Parent to receive full booking notification with QR coded eTicket.

With Event Tickets Plus, users will receive a ticket email with a QR code you can use to check-in your attendees at the event > https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/

Admin and Operator to have access to view their bookings by Academy.

Admins can access the attendees for each event, but not for each venue or organizer, as each ticket must belong to an event or custom post type. You can learn more about this > https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

Checking in attendees at the Academy to be done by printed list, online check in or scanning eticket with a mobile phone QR scanning app.

You can check-in your attendees logging into your WordPress site with your phone and scanning the QR code with it. Additionally, you can manually check-in your attendees and also export a CSV of the attendee list so you can print or use anywhere else.

Admin to be able to set commission amounts to be allocated from the booking payment to the admin when the booking is made through a Franchisee / Operator.
Operator to receive payments from booking directly to their bank account net of any commissions to the admin.

You can collect ticket fees using our Community Tickets plugin > https://theeventscalendar.com/knowledgebase/tracking-sales-getting-paid/.

Payments are all handled by the ecommerce platform of your choice (WooCommerce or EDD). You can also configure PayPal Split Payments that allows you to split the ticket revenue between your site and the event organizer at the time of ticket purchase > https://theeventscalendar.com/knowledgebase/community-tickets-configuring-paypal-split-payments/ Please note this is currently only possible for existing PayPal Adaptive Payments customers only.

Also does your solution depend on a separate service/login to function or is a pure WP solution?

The plugins I mentioned are only for WordPress based sites and it’s functionality does not depend on an external service.

Let me note that we have a pretty good refund policy so you can always try our plugins and if they don’t meet your needs you can always request a full refund within 30-days of purchase > https://theeventscalendar.com/knowledgebase/refund-policy/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Raphael! Thanks for confirming that. We’ll keep you posted.

[Victor]

Hi Bob!

Thanks for following up and for coming back with the screenshots.

Awaiting Review tickets are those tickets that are from an order which status is either Pending Payment, Processing or On Hold.

Unfortunately, you can’t see deleted tickets, but you could track down the order for them in WooCommerce and take a look at the order notes to know the statuses for which that order went through.

You might also want to check your WooCommerce specific settings for when an attendee record should be created, and compare it to the order statuses.

Additionally, let me point you to the following articles about cancelling and refunding ticket orders > https://theeventscalendar.com/knowledgebase/refund-cancel-tickets-order/ and about managing your orders and attendees > https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

I hope that helps. Let me know if any follow up questions.

Best,
Victor

[Victor]

Hi Ryan!

Sure! Let me help you with each of the points:

1. Unfortunately, I can confirm this is a bug on our end and I could find a report for this issue. I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released in one of our next maintenance releases of our plugins.

We apologise for this inconvenience and we appreciate your patience while we work on it.

1. You can use the ‘tribe_events_tribe_venue_new_form_fields‘ filter to modify the template path of the template that holds the venue form fields. If you only want to modify it in the community submission form, you can use the tribe_is_community_edit_event_page() helper function to make check it before modifying the template.

2. If you are referring to the venue website, then that is default validation from the browser because the input field is of type=url. To prevent this validation you can make a template override of the venue-fields.php file and change line 146 to be
   type="text"

As a reference, let me point you to our Themer’s Guide to know more about template overrides > https://theeventscalendar.com/knowledgebase/themers-guide/

I hope it helps. 🙂

Best,
Victor

[Victor]

Hi Anja!

I’m sorry to hear that won’t solve the problem for you.

I can now understand exactly your situation. You can use the WooCommerce Auto Restore Stock plugin, so that when the order goes from on-hold, processing, completed to either cancelled or refunded status it re-stock the items.

In addition to that, you might want to change your WooCommerce specific settings so that the attendee records are only generated when an order is set to Completed, so the attendee records are not generated before an order is cancelled for one of the above cases.

I hope that helps. Please try it out and let me know how it goes.

Best,
Victor

[Victor]

That’s great! I’m glad you could make it work!

Thanks for following up to let us know and for sharing the snippet so others can make use of it. 🙂

Is there anything else I can help you with? Let me know about it.

Best,
Victor

[Victor]

Hi Raphael!

I’m sorry to hear you are being impacted by this issue.

Unfortunately, I can confirm this is a bug on our end and our developers are already working on it.

I will set this thread’s status to “Pending fix” and link it to the report. This way, we will notify you once a fix is released.

In the meantime, downgrading The Events Calendar to our previous version solves the issue. Here’s a guide on how to do that > https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

We apologise for the inconvenience and we appreciate your patience while we work on this.

Best,
Victor

[Victor]

Hola Antonio!

Gracias por tomarte el tiempo de reportar este error.

Puedo confirmar que este es un error introducido en nuestra última versión de The Events Calendar 4.6.11. Ya he reportado el error y los desarrolladores ya están al tanto de esto.

Te notificaremos ni bien tengamos un arreglo para el mismo.

Mientras tanto, utilizando la versión anterior The Events Calendar 4.6.10.1 soluciona el problema. Por si acaso, aquí está la guía de como bajar de versión > https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Te pedimos disculpas por el inconveniente y agradecemos tu paciencia mientras trabajamos en solucionarlo.

Saludos,
Victor

[Victor]

Hi Martin!

Thanks for getting in touch with us. Let me help you with this topic.

We have an extension to do exactly that > https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

Try it out and let me know if that’s what you are looking for.

Best,
Victor

[Victor]

Hi Mat. I’ll go ahead and close this thread as it’s a duplicate of this one > https://theeventscalendar.com/support/forums/topic/event-calendar-pro-and-event-ticket-pro-trial/

Please refer to that one for further information. Thanks.

 

[Victor]

Hi Mat!

Thanks for reaching out to us!

I’m not really familiar with ListingPro, but we work hard to make our plugins broadly compatible. However, like all WordPress developers we cannot test with every plugin, theme, and server environment out there. So the best way to ensure full compatibility with other plugins and themes is to setup a dev/staging site so you can test things out.

I want my users (people that create listings) to be able to create and sales tickets for their own events. Is that possible ?

I recommend you take a look at our Community Tickets plugin that works alongside our Event Tickets and Event Tickets Plus plugins and will enable a frontend event submission form.

Is there a way to get all those features for a trial period and buy it after ?

Unfortunately, we don’t offer a trial period, but we do have a pretty cool refund policy so you can test our plugins and in case they don’t meet your needs you can ask for a full within 30-day of purchase.

I hope that helps. Let me know if any follow up questions.

Best,
Victor

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