[Sky]

Hi there,

I apologize for the delay, but our support team only operates Monday through Friday.

Thank you for the screenshot. It looks like you at least have the paypal settings configure correctly.

Can you try the process with the Twenty Seventeen theme enabled, and all other plugins disabled? Do you see the same result on the success page?

Thanks,
Sky

[Sky]

Hi Mark,

Mine did the same thing! I’ve created a bug ticket for this.

Thanks for reporting the issue. Someone will take a look and get back to you when it’s been fixed.

Let me know if you have any other questions in the meantime.

Thanks,
Sky

[Sky]

Hi Matt!

It is possible to search or filter events with no featured image using a WordPress query, or within the database, but not in the admin or on the front end.

You could use a tool like WP All Import to set the featured image urls in the database directly, if you can add a column with the post id or slug to your CSV file. I know that’s not the most ideal solution, but it might be a work around if you can’t find the issue with the image imports.

Hope that helps!
Sky

[Sky]

Hi there!

Thanks for reaching out. I will try to help with your question.

Your understanding is mostly correct. However, the original event cannot be deleted without deleting all of the events in the series. You could delete everything between the original and the current date for example, but the original needs to stay. The auto-delete features in the settings should respect this and not remove the original when cleaning up.

Hope this helps! Please let me know if you have any more questions about this.

Thanks,
Sky

[Sky]

Hi Rachel,

For the plugin scripts to work and update the title, it needs to be within #tribe-events-content. You would need to create your own javascript to do it outside of this container. Unfortunately, I am not aware of any way to do this offhand. It would definitely be possible, but maybe beyond the scope of what I can do for you here in the support forums.

We do have a queue for customization help requests. If you’d like, I can add this to it. There’s no guaranteed about if or when someone will be able to come up with a solution for you, but it’s worth a shot.

Let me know if you’d like me to add your request to the queue.

Thanks,
Sky

[Sky]

Great! Glad I could help.

Please let us know if you have any issues or questions in the future.

Thanks,
Sky

[Sky]

Hi again,

I tried to replicate this on my end, and unable to. When using the datepicker for the end date, it does not even allow me to choose a date earlier than the start date. If I manually try to edit the end date in the field to something earlier, it just sets it to the same as the start date, and shows no errors.

Can you please upload a screenshot of both your “datepicker date format” setting and the “advanced” fields for the ticket showing the error that you’re seeing?

Thanks,
Sky

[Sky]

Hi again,

Yes, there is a fix for this in the works. You can track the progress on our Known Issues page. The current status is “Fix Arriving Soon.”

I will attach this thread to the ticket, and someone should follow up with you here once the fix had been released.

Thanks for your patience!
Sky

[Sky]

Awesome! Glad I was able to help.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Rob,

Great! Glad to hear that you figured out the issue.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Hi again,

Looking back over how I set this up on my test environment, I actually did need to enable instant payment notifications (IPN) in my PayPal account’s Selling Tools. It was just the Notification’s URL that didn’t need to be set up.

Have you set this up? What does it say for your “PayPal configuration status” in the settings? Does it say “complete?”

Thanks,
Sky

[Sky]

Mark,

There’s nothing more I can do regarding the image headers. The dev team will assess it when they can.

Regarding the import timeframe, I have set up a scheduled import to try. If I run it manually, I only get one event showing up. I will let it run over the weekend, and see what it does.

Thanks,
Sky

[Sky]

hp-max, if you have any issues with this, can you please create a new thread?

Thanks!
Sky

[Sky]

Awesome!

I’m glad we figured it out! I’m sorry we weren’t able to catch this the first time around. Such a seemingly random thing to cause issues. We finally had others report this enough to be able to see a pattern.

Thanks for hanging in there!

I have added this thread to the bug ticket and marked it “pending fix.” Once the fix is released, someone will follow up with you here to let you know.

Take care,
Sky

[Sky]

Hi Hannah!

Thanks for reaching out! We do not have a demo page for Aggregator, as it is in the admin Event Settings. You can see screenshots of the interface by visiting the product page.

Aggregator just adds more options to the existing “import” functionality of the Events Calendar, so you can get an idea by using the CSV import option.

Also, we have a 30 refund period on all of our products, so feel free to try it out to see if it meets your needs!

Hope that helps! Please let us know if you have any other questions.

Thanks,
Sky

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