[Sky]

Hi there,

Thanks for reaching out. Please note that we are limited in how much support we can provide for customizations such as this. That being said, I will try to help if I can.

Eventbrite data gets stored a little differently than normal events. There is a “cost” field available on events that gets hidden when using any of the premium tickets plugins. I believe this is the field that your code is checking for here.

We do have a free extension that allows this field to show when using Eventbrite. You can check that out here: https://theeventscalendar.com/extensions/show-cost-field/.

Try activating that plugin, add a value in the event, and see if that will show the information in your template as expected.

Hope that helps!

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having issues getting your ecommerce set up. I will try to help you get this sorted.

Tribe Commerce is our in-house ecommerce solution that only has PayPal as an option. This is an alternative to the other options, WooCommerce and Easy Digital Downloads. You would not use this in addition to EDD.

Once you get EDD configured, you should be able to just create tickets within an Event, and they will be generated as EDD Products.

If you need help getting EDD setup and configured, you can reach out to them here: https://easydigitaldownloads.com/support/

Once you get the payment side of things going, please let us know if you have any questions about working with the tickets and events.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’d be happy to help with your question.

Taking a look at the link you provided, I’m not seeing a page title. Do you have a link to a page where you would like the title removed? It will help me make sure I give you the correct information if I can check it out in action.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’d be happy to help with your question.

Here is a snippet for doing just that:

https://gist.github.com/GeoffEW/b440feef873af841d023c0bf0839e93f

You can add that to your theme’s functions.php file, or to a functionality plugin.

Hope that helps! Let me know if that works for you.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’d be happy to help with your question.

We have a free extension that will allow you to do this. Check it out here: https://theeventscalendar.com/extensions/advanced-ical-export/.

Hope that helps!

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. As you mentioned, we are not able to provide support for customizations like this here in the support forums. However, I can offer two different options for you in this case.

We do have a special queue for more in-depth customization requests. Unlike our support queues however, we can’t guarantee if and when we will be able to help with your request. We are currently experiencing a higher than normal amount of support threads, and so this is unlikely to be something we could get to in the near future.

The other option is that you can visit our User Voice forum and suggest this as a feature if someone hasn’t already. When a feature request gets a significant number of votes, it will be considered as an addition to the plugin.

Let me know if you would like for me to add this to the customization queue!

Thanks,
Sky

[Sky]

Hi again,

Please note that we are limited in the amount of support we can provide for customizations such as this here in the forums. That being said, I will try to get you pointed in the right direction.

In order to remove only a single category from the list, you would need to filter the output of the tribe_get_event_categories() function using the ‘tribe_get_event_categories’ filter.

You can see this function in the-events-calendar/src/functions/template-tags/general.php on line 425.

Note that this would remove that category from any place that uses the function, and this may have unintended consequences. If you only want to alter this behavior in that one place, I would just recreate the entire function with a new name, make your changes (remove that category from the list that gets output) and then use that function in the template I suggested above.

Hope that helps!

Thanks,
Sky

[Sky]

Hi again,

As it explains in the link I shared, if your staging setup is different that the criteria, you will just need to manually update the plugin on the staging site when updates are available. You can just ignore the notification about the license. It is not an error that needs to be fixed. This is the expected behavior.

If you’d rather not see this notice on your staging site, you would need to purchase an additional or upgraded license.

Thanks,
Sky

[Sky]

Hi again,

Pasting code into the editor doesn’t work all that great. For future reference, you can paste your code in a gist (https://gist.github.com/) and just share the link.

To change the “view more” link in this template, you can just define the $link_to_all variable like so:


$link_to_all = "http://cabaret.toscawebdesign.com/category/calendar/";


Hope that helps!

Let me know if you have additional questions about this.

Thanks,
Sky

[Sky]

Hi again,

Thank you for providing the updated information.

Can you try deleting the existing list widget and recreating it, and tell me if that changes anything?

If not, the next step I would take is to run through the troubleshooting steps outlined in our Testing for Conflicts Guide to see if this could be caused by a conflict with your theme or another plugin.

If you want to try and edit this within the database, you would want to look in the wp_options table for a key of “widget_tribe-events-adv-list-widget.” In the value for this key, any instances of the widget will have the value stored as a boolean value for “jsonld_enable.”

Hope that helps!

Let me know how the troubleshooting steps go.

Thanks,
Sky

[Sky]

Hi again,

You can check out the resources in this knowledgebase article that another customer submitted.

https://theeventscalendar.com/knowledgebase/change-photo-view-to-equal-height-grid/

Hope that helps!

Thanks,
Sky

[Sky]

Hi again,

In some cases, the license will automatically detect that you are on a staging site. If your staging URL doesn’t conform to any of those expectations, you will just need to do any updates manually.

You can read more about how this works in this knowledgebase article: https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

Hope that helps!

Thanks,
Sky

[Sky]

Hi again,

Can you share the Eventbrite URL for one of the events that you are expecting to be imported?

Can you also share your import limit settings in Events > Settings > Imports > Global Import Settings? Are you limiting by date? If so, how far in the future are you looking for imports?

Another thing to consider. Are the events set to “public” on Eventbrite? By default, only events that are public will be imported. We do have a free extension that adds a few setting for Eventbrite, including the ability to be able to import “private” events. You can check that out here: https://theeventscalendar.com/extensions/eventbrite-additional-options/

Let me know if that helps.

Thanks,
Sky

[Sky]

Hi Kate,

Thanks for sharing the idea. The height of each box does affect how isotope sorting works for the order. However, the content itself may also affect the height, in addition to the the images. So while this may change the behavior in some circumstances, I think different event title lengths etc may make the boxes be different heights, depending on the screen size etc.

Please let us know if you have any more questions about this.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having issues with your site. I will try to help you get this sorted.

I took a look at your site, and I am not seeing the calendar widget anywhere. Can you provide a link to the page with the widget so I can take a look?

You might also try working through the troubleshooting steps outlined in our Testing for Conflicts Guide, to see if this could be being caused by an issue with your theme or another plugin.

Let me know if you still see the issue with the Twenty Seventeen theme enabled and all other plugins disabled. If so, please provide a link so I can inspect to see why it’s happening.

Thanks,
Sky

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