Stripe is default payment- but PayPal comes up

[jojowarner]

i have event calendar pro, event tickets plus, I also purchased and installed Easy Digital Downloads and gravity forms. i was hoping to work everything together, but it has been harder than I expected!!!

i have the checkout plug-in pop-up enabled, but that doesn’t come up
only PayPal opens when i click “Buy Now”
In Entries/Settings/Tickets, if I deselect “Tribe Commerce” I am unable to purchase anything

i have set up Stripe, with api live keys, webhook
i am set to the default checkout page [download_checkout]
i am trying to sell tickets to a race, that entrants can print themselves.

i am sure it is something i am doing wrong, and too scared to deactivate everything to test plugin conflict.
this is a nonprofit site and I am a total Newbie, so i would really appreciate any and all help you can provide.
Thank you very much,
JoJo

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having issues getting your ecommerce set up. I will try to help you get this sorted.

Tribe Commerce is our in-house ecommerce solution that only has PayPal as an option. This is an alternative to the other options, WooCommerce and Easy Digital Downloads. You would not use this in addition to EDD.

Once you get EDD configured, you should be able to just create tickets within an Event, and they will be generated as EDD Products.

If you need help getting EDD setup and configured, you can reach out to them here: https://easydigitaldownloads.com/support/

Once you get the payment side of things going, please let us know if you have any questions about working with the tickets and events.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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