Loading symbol on The events calendar mini Calendar widget

[premraval010]

Hello Sir/Ma’am

I am facing a serious issue on my Home page where I have added a The events calendar mini Calendar widget.
There’s an unnecessary Loading symbol on the calendar.
I have purchased the Events Calendar pro plugin for 89$ and added a license too, but still I am facing this trouble.

Can you please help me remove it. I have added a snapshot of it.
My Website URL : http://ieee-iccdw.org

Thanks in Advance, I would be happy if you can help me sort this issue as soon as possible.

Regards & thanks for developing such a productive & useful Plugin.

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having issues with your site. I will try to help you get this sorted.

I took a look at your site, and I am not seeing the calendar widget anywhere. Can you provide a link to the page with the widget so I can take a look?

You might also try working through the troubleshooting steps outlined in our Testing for Conflicts Guide, to see if this could be being caused by an issue with your theme or another plugin.

Let me know if you still see the issue with the Twenty Seventeen theme enabled and all other plugins disabled. If so, please provide a link so I can inspect to see why it’s happening.

Thanks,
Sky

[premraval010]

Hey there,

Thanks for responding back.

Yes, I am still facing the issue.

There are 2 Issues.

Initially, I got the loading symbol on the Calendar & Now whenever I Install the events calendar it crashes my site & I can see that in the error_log file.

Basically I am unable to use it now even though I bought the Pro version.

Please help me out & see If I can get this sorted.

Thanks for your Valuable time.

Snap for the error log file : https://cl.ly/38b39566ca43

[Barry]

Hi @premraval010,

Thanks for sharing the screenshot of the error log file. Those messages (“Initializing Tribe Events on …”) are nothing to worry about in themselves: in fact, they are an indication that the plugin is successfully loading.

You might also try working through the troubleshooting steps outlined in our Testing for Conflicts Guide, to see if this could be being caused by an issue with your theme or another plugin.

Let me know if you still see the issue with the Twenty Seventeen theme enabled and all other plugins disabled. If so, please provide a link so I can inspect to see why it’s happening.

Were you able to run through the steps recommended by Sky (above) – what was the result if so?

Something else you could try is enabling WP_DEBUG: with this in place, try to replicate the problem and share any further error messages you see with us.

Thanks!

[Barry]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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