[Patricia]

Hi Gloria!

I’ve spent some time thinking about it and perhaps there’s a workaround available here:

If the origin site has a Facebook page, you can import their events by using the Facebook option. One of the sites you shared the link with us (padovacultura.padovanet.it) has some Facebook pages including this one. If all sites post their events on Facebook, you can import them from there.

I’m assuming here that you don’t have admin privileges on these sites from where you are trying to import the events, is that correct? If you own these sites (or have admin access), there are another alternatives:

1 – If the origin site has the ability to generate a CSV export of events, then you can import them via Events Aggregator using the “CSV file” import option.

2 – If the origin site does not export a CSV file, but an XML one instead, then it might be possible to use the built-in WordPress Importer to import them.

Regarding the advice provided in this thread, I’m afraid he misunderstood your problem: he thought that you were unable to import events from “other URLs” because this option was grayed out (i.e. the license key wasn’t being recognized, so he recommended you to flush the associated transient) and that’s not the case here.

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hi Tanja,

You are welcome! Answering your question: this plugin (Ajax Query) is not necessary for our plugins to work.

Since you’re not sure if Ajax Query (wp-ajax-query-shortcode) is being used by your theme or another plugin, I’d recommend you to disable it for a while and make sure everything in your site works as expected during that period. If you don’t notice any changes, you can safely remove it.

Let me know if you need anything else and have a great day!

Best Regards,

Patricia

[Patricia]

Hi William,

Ok, glad to hear you’ve found the cause of the issue!

Let me know if you need anything else and have a great day 🙂

Best Regards,

Patricia

[Patricia]

Hey Daisy,

Thank you for reaching out to us!

A few weeks ago we released a Hotfix (The Events Calendar 4.5.12.3) to solve this issue related to the display of events in the default Month View calendar.

This problem was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar.

To solve this problem, I would recommend you to update as soon as possible. Please don’t forget to clear your site and your browser cache after the update.

We apologize for any inconvenience this may have caused.

Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hi there,

Thank you for reaching out to us!

Could you please specify where you are having this problem? I’ve just accessed your events calendar on list and month view and I was able to click on every event in a single date, even if that specific date had more than 3 events.

Thanks,

Patricia

[Patricia]

Hey @mountmadonnaschool,

Thank you for reaching out to us!

I wasn’t able to reproduce the issue in my own WordPress install: perhaps you have a custom code or a template override in place?

You can modify the way your [tribe_events_list] shortcode (and widget) is displayed by coping the following file:

wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php

And pasting it on:

[your-theme]/tribe-events/pro/widgets/modules/single-event.php

To achieve what you want, you’ll have to modify the code inside “list-daynumber” class (lines 108 to 110).

I hope this helps you get started! Let me know if you have any other questions and I’ll be happy to assist!

Cheers,

Patricia

[Patricia]

Hey Sarah,

Thank you for reaching out to us!

Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

I apologise for the inconvenience and we’d appreciate your patience.

Thanks!

Patricia

[Patricia]

Hey Bodhi,

Thank you for reaching out to us!

Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file:

add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

I apologise for the inconvenience and we’d appreciate your patience.

Thanks!

Patricia

[Patricia]

Hi there,

Thank you for reaching out to us!

I’m so sorry to hear that you are having problems with your calendar. Let me help you to solve this!

This is a known issue that wasn’t fixed by our development team yet, but in the mean time, we have a workaround available.

Could you please add the following snippet in your theme’s functions.php file? This will help you to solve the problem:

/* Tribe, set default values for venues in new event page */
function tribe_set_default_values( ) {

	// bail if we are not in an events page
	if( !isset($_GET['post_type']) || 'tribe_events' != $_GET['post_type'] ) return false;
	
	$screen = get_current_screen();

	// bails if it's not Add Event page
	if ( 'add' != $screen->action ) return false;

	// bail if PRO is not active
	if ( !class_exists('Tribe__Events__Pro__Default_Values') ) return false;

	$defaults = new Tribe__Events__Pro__Default_Values;

	$default_city    = $defaults->city();
	$default_state   = $defaults->state();
	$default_country = $defaults->country();
	$default_country = $default_country[1];

	?>
	
	<script type="text/javascript">
		
		jQuery('document').ready ( function ( $ ) {

			$('input[name="venue[City][]"]'  ).val('<?php echo $default_city; ?>');
			
			$('select[name="venue[Country][]"]').val('<?php echo $default_country; ?>');
			$('select[name="venue[Country][]"]').change();

			$('select[name="venue[State]"]'  ).val('<?php echo $default_state; ?>');
		});

	</script>
	
	<?php
}

add_action( 'admin_print_footer_scripts', 'tribe_set_default_values' );

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hey Paul,

Thank you for reaching out to us!

I’m so sorry to hear that you are having problems with your calendar: let me help you to solve this!

Can you please make sure that both Events Calendar PRO (v.4.4.18) and The Events Calendar (v.4.6.1) are up-to-date?

I’ve ran some tests in my own WordPress install with all Modern Tribe plugins enabled and couldn’t replicate the issue from here: if I edit one of my past events and update the date everything works as expected.

When did you notice this issue started to happen? Was it after a recent plugin update?

If you access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it), does it help you to solve the problem?

I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hey William,

Thank you for reaching out to us!

I’m so sorry to hear that you are having problems with your calendar: let me help you to solve this!

To get started, I would recommend you to clear your site and browser cache and check if the problem is solved after that.

Also, I see from your system info that you have another calendar plugin installed: all-in-one event calendar. I would recommend you to temporarily disable it and see how it goes.

I’ve ran some tests in my own WordPress install with all Modern Tribe plugins enabled and up-to-date and couldn’t reproduce the issue from here, perhaps there is a conflict happening (in this case I would recommend you to run a Conflicts Test to confirm), although I believe this sounds more like a caching issue right now.

I hope this helps. Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hey Gloria,

Thank you for reaching out to us!

At this moment the “Other URL” option only allows you to import Events that are published on another website using The Events Calendar v. 4.5 or newer. Unfortunately, none of the calendars you’ve shared the link with us meets this specification so you won’t be able to run the imports 🙁

We do offer 30 day refunds if you find the plugin does not meet your needs. You can submit a refund request here:

Refund Policy

Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Bom dia Denise,

Obrigada por entrar em contato conosco!

O idioma oficial do seu site será o Português? Em caso afirmativo, você pode simplesmente alterar o idioma da sua instalação WordPress (em Settings > General) e o cronômetro/contagem regressiva para o seu evento será automaticamente atualizado.

Espero ter ajudado,

At.

Patricia 🙂

[Patricia]

Hi Denise!

Enabling your Google Maps API will certainly help you resolve this issue 🙂

I still don’t have news from our developer regarding your database, but we will contact you as soon as we do.

Thanks,

Patricia

[Patricia]

Hey Ilse,

I’m glad to hear that everything is working as expected now!

You are right, we should definitely add a note about this in a KB and/or (even better) add a notice in the event display options.

I’ve just removed your site URLs from your initial post as requested 🙂

Let me know if you need anything else and have a great day!

Cheers,

Patricia

[Author]

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