- This topic has 7 replies, 2 voices, and was last updated 6 years, 5 months ago by
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Hi there,
My events page at **URL removed as requested by user** returns a 404 error. What is noteworthy, is that individual event pages still work if you go directly to their URL.
I’ve tried all the steps at https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/, but without success.
With regard to the last suggestion: I’ve added the suggested snippet https://gist.github.com/elimn/d3483854e8e9399e449e to a copy of the site in my local WAMP, and then tried http://**URL removed as requested by user**/events/?tribe_query_debug=true. Nothing changed (I cannot add the snippet to the functions.php file of the actual, live site – it is hosted on a university server, and as an off-campus freelancer I unfortunately do not have ftp access, so it would be a real problem if a php error causes a white screen of dead). When I next changed my permalinks settings to the default and tried http://**URL removed as requested by user**/events/?tribe_query_debug=true again, I no longer got the theme’s 404 error page, but an empty page with “Not Found
The requested document was not found on this server.”Would be much appreciated if you could let me know how to fix this.
Thanks and best,
IlseHey Ilse,
Thank you for reaching out to us!
I’m so sorry to hear that you are having problems with your calendar! Let me help you to solve this!
Can you please access your Dashboard and head over to Events → Settings → Display and make sure that the Month view is enabled and the default view also set to Month?
If you want to change the default view to something else, that’s ok, but you have to make sure that the option you chose is also enabled.
If you set a default calendar view that is disabled, it will return a 404 error and I believe that’s the cause of the issue you are experiencing.
I’ve just set your previous reply as private as requested, but we can’t set your initial post as private, we can only edit and remove the URLs for you if you wish.
I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!
Cheers,
Patricia
Hello Patricia,
That was the solution! Can’t believe that I did not notice that myself,
this inconsistency in the settings… sorry for bothering you with that
problem (perhaps though something to add to the knowledge base page on
the 404 error?).And yes, if you could remove the URLs from the original post, that would
be much appreciated… Next time I’ll me more careful what to mention or
not.Thanks a lot,
Hey Ilse,
I’m glad to hear that everything is working as expected now!
You are right, we should definitely add a note about this in a KB and/or (even better) add a notice in the event display options.
I’ve just removed your site URLs from your initial post as requested 🙂
Let me know if you need anything else and have a great day!
Cheers,
Patricia
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
- The topic ‘404 error code on events page’ is closed to new replies.