[Caroline]

Hi again!

Sorry for the confusion here! The $299 bundle fee includes all of the plugins listed on the bundle’s product page, plus a full year of product updates and premium support for any issues you should encounter. All product renewals after the first year are 30% off–but you can absolutely purchase the bundle at its listed price, pair it with our free version of The Events Calendar, and elect to skip renewing after the first year! You’ll lose access to our premium support forums and updates, but your site and plugins will continue to function as they had previously–you won’t be “downgraded” or locked out of any premium features.

If you’re interested, you can read more about our one-year product licenses and what they entail here:

https://theeventscalendar.com/knowledgebase/what-does-buying-a-license-get-me/

We hope you’ll agree that our plugins are competitively priced for the level of quality and service we offer–but if you should choose to take the plunge and end up unsatisfied for any reason, please note that we’re happy to process customer refunds on all products and bundles for any reason within 30 days of original purchase.

Thanks so much for following up, and please let me know if you should have any other questions or concerns!

[Caroline]

Hi there!

I’m so sorry to hear you’re having trouble here! We’d be happy to get you squared away–would you mind emailing us directly using our contact form? Please include as much information as you’re able to provide about your account, and we’ll take a look just as soon as possible.

Thanks much!

[Caroline]

Hi there!

That’s a great question! This is absolutely doable–when performing a one-time import with iCal Importer, you’ll see options for “Import Status” and “Category” below the imported list of events once they’ve been processed. Simply select the events you’d like to bring in, choose the appropriate options for status and category below, and you’re good to go!

https://theeventscalendar.com/knowledgebase/running-a-one-time-import-with-the-ical-importer/

I hope that helps! Thanks, and let me know if you should have any other questions!

[Caroline]

Hi there! Thanks for getting in touch!

At the moment, we don’t support direct export of events in CSV format with either version of The Events Calendar. Your best bets for native export would likely be our built-in export functionality (which exports to ICS) or WordPress’s own XML export features.

If you do require CSV format for your exports, some of our customers have had good results pairing The Events Calendar with third-party CSV export plugins. We’re not able to provide detailed support for any issues that might occur with these, but it might be an option worth exploring if you’re in need!

I hope that helps! Let us know if there’s anything else we can do for you! 🙂

[Caroline]

It sounds like you’re looking to add functionality for multiple users to create and submit events that can be approved by a single manager–is that correct? If so, you might wish to look into our Community Events plugin, as it’s specifically designed to handle these types of scenarios!

https://theeventscalendar.com/product/wordpress-community-events/

We also offer a Community Manager Bundle with a full suite of community-oriented plugins, if your project requirements should include community-submitted events as well as ticketing support. I’d be happy to answer any questions you might have about how the bundle compares to our individual community plugin offerings!

If any of what I’ve described above isn’t quite what you’re looking to achieve, let me know, and I’ll see if I can’t recommend a solution that’s a better fit for your needs! 🙂 Thanks!

[Caroline]

Hi there!

Thanks for getting in touch! It looks like our team has reviewed your nonprofit partnership request and responded as of May 17th. We’d be happy to resend the email if you haven’t received it–let us know! 🙂

Thank you!

[Caroline]

Hi there! Happy Friday, and thanks for stopping in! 🙂

It’s definitely possible to create categories to sort events, yes–and there’s plenty you can do with them once you’ve set them up! You can read more about event categories on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/event-categories/

If you’re looking for advanced filtering functionality for event categories or other criteria, you might be interested in checking out our Filter Bar plugin. It works beautifully with both versions of The Events Calendar and adds a lot of great features if you’re wanting more detailed and complex filtering options!

I hope that helps–let us know if you’ve got any other questions we can answer for you! Thanks much!

[Caroline]

Hi there! Welcome back to the forums–glad to help you out here today! 🙂

If you’re looking to have a calendar that allows multiple users to post events as well as sell tickets to those events, you’ll actually need Community Events, Community Tickets, and Event Tickets Plus, along with an install of either The Events Calendar or Events Calendar PRO to power the calendar itself. You might be interested in checking out our Community Manager Bundle, which includes the first three listed above plus Filter Bar and comes at a discounted price for the set!

https://theeventscalendar.com/bundles/bundle-community-manager/

I hope that helps! Thanks for dropping by, and let us know if you should have any other questions!

[Caroline]

Hi there! Thanks for checking us out–thrilled that you’re considering making the switch to our products! 🙂

Great question! Our product licenses are billed individually so customers can purchase just the specific plugins they require for a particular project. Thus, if you should purchase an Events Calendar PRO license and wish to extend it with Filter Bar, you’ll need to obtain an additional license for Filter Bar. This ensures that a) customers who have very specific needs won’t be burdened by bloated plugins with unnecessary features and b) we’re able to provide more targeted support that addresses each customer’s individual setup.

If you’re looking to pick up multiple plugins at a reduced cost, you might want to look into our product bundles to see if any of them might be a good fit for your project! We’re also running a sale for this weekend only to celebrate 1,000 five-star reviews on WordPress.org, which you can read more about on our blog.

I hope that helps to address your concerns! Thanks, and let us know if there’s anything else we can do to help!

[Caroline]

Hey there! It looks like you’ve gone ahead and marked my last answer as correct, so I’m going to go ahead and close this thread! Thanks, and please don’t hesitate to follow up with a new thread if there’s anything else we can do to help! 🙂

[Caroline]

Totally understandable–in that case, I agree that Eventbrite Tickets is likely to be your best bet for getting up and running with a workable setup quickly. Of course, you’re covered with our 30-day refund policy if you’d like to purchase and try it on a test site before deploying it on any client projects. 🙂

The easiest way to include a free RSVP option with Eventbrite Tickets would be to simply create an event with one ticket, save the event, then edit the event as outlined in our Knowledgebase to add as many additional tickets as needed. You should be able to specify a cost of $0 for an event to designate a free RSVP ticket, and Eventbrite will take it from there.

Let me know if you have any other questions–and if you should choose to give it a try and run into any problems along the way, we’d be happy to help you on our Eventbrite Tickets forum!

[Caroline]

Hi there!

Yikes, sorry to hear you had some issues here, but glad all seems to be resolved! Our weekend sale is definitely still ongoing, so please feel free to go forth and shop without worry now! 🙂

I’m going to go ahead and close this thread–please feel free to open another one if you should have any other issues! Thanks for getting in touch!

[Caroline]

Hi there! Good to see you again–welcome back to the forums! 🙂

Hmm, you’ve got an interesting question here! While this isn’t functionality that we support directly in the plugin, you might be able to achieve what you’re looking for here with a WooCommerce extension. This one looks to be promising!

https://www.woothemes.com/products/woocommerce-gateway-paypal-express-checkout/

You might also consider looking into our Eventbrite Tickets plugin, which would allow you to bypass WooCommerce functionality entirely and have Eventbrite manage your ticket quantities, payment, and processing. It’s a worthwhile option if you’re looking to keep things as simple as possible on your site’s end!

I hope that helps to give you some ideas! Thanks, and let us know if you should have any other questions!

[Caroline]

Hi there!

I’m so sorry for the confusion here! The $209 line item you’re seeing is based on our $299 base pricing for an Event Tickets Plus agency license, with our 30% upgrade discount applied. Our Business license comes in at $149, which might be what you’re thinking of–if you only need to support 3 or fewer sites, you’ll be able to select that upgrade option and have the same 30% discount applied there.

We aren’t able to process upgrades from individual product licenses to bundles, but if you’re interested in picking up a bundle, we’d be happy to process a refund for your initial order within 30 days of the original purchase. Just let us know! 🙂

I hope that helps! Thanks, and let us know if you should have any other questions!

[Caroline]

Glad I could help! 🙂 I’m going to go ahead and close this thread out, but don’t hesitate to follow up with a new thread if you should have any other questions!

[Author]

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