[Jeremy]

This reply is private.

[Jeremy]

Hi Jared,

Did you read it on this page, or somewhere else? If you can remember where you read it, then we could modify our documentation so that it wouldn’t mislead anymore 🙂

Cheers,
Jeremy

[Jeremy]

Hi,

I’m glad your problem is resolved 🙂

I’m going to close this thread then, but feel free to open a new one if you have further questions.

Cheers,
Jeremy

[Jeremy]

Hi Pola,

Thanks for your interest in our plugin!

If you cannot add venue, organizer or event cost, it might be due to a glitch. I would recommend you to test for conflict. If you need more help for debugging, you may contact the support on the .org website.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us!

It’s weird your check-ins wouldn’t save… I’m glad it worked last time you tried though. I will leave this ticket open so you can easily contact us if the same issue happens again in the coming days 🙂

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

Indeed, there’s no option to remove the link on the organizer’s name. However, that could be done with some css. You should try to add the following css snippet in Appearance > Customize > Additional CSS:

.tribe-organizer a {
  pointer-events: none;
  color: inherit;
}

I hope this helps.

Cheers,
Jeremy

[Jeremy]

Hi Jared,

Thanks for reaching out to us! I’d be happy to help you 🙂

Actually, it’s not possible to display more than 1 category per shortcode. The workaround would be to create a parent category, which would have “rs” and “services” as sub-categories.

Then, your shortcode would be something like [tribe_events view=”month” category=”your-parent-category”]

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

I noticed you don’t have the latest versions of WordPress and Events Calendar PRO.

Could you update WordPress to version 4.9.7 and Events Calendar PRO to version 4.4.29.2?

Please let me know how it goes.

Cheers,
Jeremy

[Jeremy]

This reply is private.

[Jeremy]

Hi Matt,

If that option is un-checked and you still see the symbol value after the amount, it’s likely there’s a glitch somewhere.

Could you try to deactivate all your other plugins and see if that makes a difference? Also, could you switch back to the default theme (Twenty Seventeen) and see if that changes something? Please read our documentation about Testing for conflicts before running those tests.

Please let me know how it goes.

Cheers,
Jeremy

[Jeremy]

Hi Michael,

I’m sorry to learn you are stuck with your PHP version.

Could you try to set up a clone of your website in a local installation, using MAMP (if you have a Mac) or WAMP (if you have a PC)?

That way, you could test your website on a more recent version of PHP and you will now if the problem comes from your web hosting or not.

Please let me know how it goes,

Cheers,
Jeremy

[Jeremy]

Hi Dylan,

First, you’ll need to override the template which displays a single event in the list view (wp-content/plugins/the-events-calendar/src/views/list/single-event.php) in your child theme. Beofre doing that, I would recommend you to read carefully our Themer’s Guide.

Then, you can call your additional field by using the following php code:

<?php echo tribe_get_custom_field('My additional field');?>

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi Mirja,

Ok, maybe you can try to add the following CSS snippet in Appearance > Customize > Additional CSS:

@media screen and (min-width: 668px) {
  .tribe-events-loop .tribe-events-event-cost {
    display: inline-block;
    vertical-align: top;
    margin-left: 100px;
  }
  .tribe-events-loop .tribe-events-event-meta {
    display: inline-block;
    vertical-align: top;
  }
}

Please let me know if that helps.

Cheers,
Jeremy

[Jeremy]

Hi,

In the code I gave you there was a change of text color from black to white as I thought you wanted a red background. However, if you don’t use color: #fff;, then your text should be black.

Please let me know if that was what you were looking for or if you need more help.

Cheers,
Jeremy

[Jeremy]

Really, you can’t upgrade your PHP version with this web host? That’s a bit annoying because your PHP version is from July 2010… it’s 8 years old! I can’t guarantee your problem will be fixed by upgrading your PHP version, but it can’t be a bad thing to be up-to-date with PHP (for different reasons: performance, security, etc.).

Please keep me informed of the situation.

Cheers,
Jeremy

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