Event Search Not Working

[gartmore]

Hello

We have a problem with the search not working on our events page. When I try to do a search using any of the search fields it just returns all the events and not just the ones I searched for.
Any help would be much appreciated, thank you.

The page I need help with: https://www.gartmoreestate.com/gartmore-house/activity-holidays/calendar

Many thanks

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

I noticed you don’t have the latest versions of WordPress and Events Calendar PRO.

Could you update WordPress to version 4.9.7 and Events Calendar PRO to version 4.4.29.2?

Please let me know how it goes.

Cheers,
Jeremy

[gartmore]

Thanks Jeremy
I have made the updates you suggested, but the search still does not work for me. Any other ideas?

[Jeremy]

Hi,

Then it might be due to a conflict. Could you try to deactivate all your plugins (except the Events Calendar ones) to see if that makes a difference? Then, could you switch back to the default theme (Twenty Seventeen) and tell me if you still have the same problem?

The good thing is that you have a staging website, so it would be easier to run those tests. By the way, I would recommend to read our documentation about testing for conflicts before doing anything.

Cheers,
Jeremy

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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