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- This topic has 17 replies, 2 voices, and was last updated 7 years, 8 months ago by
jeanette.
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AuthorPosts
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July 17, 2018 at 2:16 pm #1577593
jeanette
ParticipantHi
Sorry the ticket was closed before I got the chance to reply – went down a different rabbit hole with the client.In my last ticket you mentioned CSS that could help resolve the issue we’re having
Could you please elaborate on the CCS I could use?
Thanks
MattJuly 18, 2018 at 12:05 am #1577783Jeremy
KeymasterHi Matt,
Thanks for reaching out to us! I’d be happy to help you 🙂
Where exactly would you like to hide the price?
If you only want to hide it according to the screenshot you send, this css snippet should do the work:
.tribe-events-schedule .tribe-events-cost {display:none;}Please let me know how it goes.
Cheers,
JeremyJuly 19, 2018 at 2:40 pm #1579599jeanette
ParticipantHey Jeremy that did the trick but now its moved the dollar/pound symbol from the left of the purchase amount to the right. (see attachments)
How can I rectify this?
MattJuly 20, 2018 at 12:13 am #1579813Jeremy
KeymasterHi Matt,
Normally, those two things are unrelated. In order to get the money symbol placed before the amount, be sure Currency symbol follows value is unchecked (in Events > Settings > General tab).
Could you confirm this option is unchecked?
Cheers,
JeremyJuly 22, 2018 at 2:11 pm #1581115jeanette
ParticipantYes it is un-checked
July 23, 2018 at 12:58 am #1581214Jeremy
KeymasterHi Matt,
If that option is un-checked and you still see the symbol value after the amount, it’s likely there’s a glitch somewhere.
Could you try to deactivate all your other plugins and see if that makes a difference? Also, could you switch back to the default theme (Twenty Seventeen) and see if that changes something? Please read our documentation about Testing for conflicts before running those tests.
Please let me know how it goes.
Cheers,
JeremyJuly 23, 2018 at 5:18 pm #1581880jeanette
ParticipantHi Jeremy
I’ve found the conflict – it is with WooCommerce plugin – we’re running version 3.4.3
All other plugins have been tested an working fine – the site is fully updated too
Where to next?
Matt
July 24, 2018 at 12:38 am #1582019Jeremy
KeymasterHi Matt,
It’s strange, because on my local installation, I also have WooCommerce version 3.4.3, and I can’t reproduce your problem.
Could you share your System Information with me, so that I could understand your configuration a little bit better?
Thanks in advance,
JeremyJuly 25, 2018 at 9:19 pm #1583760jeanette
ParticipantSure – system is shared now
July 26, 2018 at 1:07 am #1583833Jeremy
KeymasterHi Matt,
For some reason, it didn’t go through. Could you please copy and paste it on your reply? (you may set your reply as “Private”).
Thanks in advance,
JeremyJuly 26, 2018 at 10:23 pm #1584462jeanette
ParticipantThis reply is private.
July 27, 2018 at 5:00 am #1584588Jeremy
KeymasterThis reply is private.
July 31, 2018 at 2:40 pm #1587138jeanette
ParticipantYes the tickets are sold via WooComm
I’ve checked and reset the symbol position in Multi-Currency and no change.
I then used the CCS code “NZ$ #PRICE#” which resulted in the amount showing as “20.00NZ$ #PRICE#” on the events calendar page.
On a side note – the settings are correct for all the products in the store even with the CCS
See images attached
Where to next?
Thanks
MattAugust 1, 2018 at 5:50 am #1587423Jeremy
KeymasterHi Matt,
It seems the problem is related to the WooCommerce Multi Currency plugin. Did you contact the plugin author?
Please let me know his feedback if he replies,
Cheers,
JeremyAugust 1, 2018 at 9:40 pm #1588206jeanette
ParticipantI’ll try but unfortunately, the client only used the free version and VillaTheme don’t share their KB without a purchase number.
Working from the beginning – this conflict only appeared when I added the css to the site
.tribe-events-schedule .tribe-events-cost {display:none;}
What if we dropped this css and approached this from the child-theme?
I know you have a themers guide I can refer to but honestly, I got a bit lost as to where to begin with this – is there anywhere you can point me for a bit of ‘how to’ when working with these elements?
Thanks
Matt -
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