[Jennifer]

Hi Tony,

Thanks for checking out our plugins!

When you schedule an import from a certain source (like a particular Google calendar), you have the option to automatically assign a category to all events from that source. With Filter Bar, you can allow users to filter events by that category on the front end, or alternatively you can use the category as a parameter in the tribe_events shortcode (a feature of Events Calendar Pro) to display calendar views for that category anywhere on your site.

Community Events does allow users to submit events from the front end, and you can choose the status that they are submitted into. This allows you the opportunity to review and edit the events before they are published. If one of these events is then pushed to a Google calendar that you are importing from, you are correct that a duplicate will be created. While Event Aggregator is able to avoid creating duplicates from the same source, it would have no way of knowing that an event created directly on the site was the same as one coming in from a Google calendar.

If all events that users submit are eventually going to wind up on a calendar that you’re importing from, you may instead want go ahead and add them to that calendar directly instead of publishing them on your site. This way, they will be added the next time the import runs, and no duplicates will be created.

Event Aggregator currently only imports events – it cannot push them out to other types of calendars. Events Calendar Pro does come with a few options for exporting events manually, which you can read more about here.

We do offer full refunds within 30 days of purchase, so if you’d like to take any of our premium plugins for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Daniella,

Thanks for checking out our plugins!

Events Calendar Pro does support recurring events which allow you to create a variety of rules for when the event should recur; there does not need to be an equal amount of time between each recurrence. Each occurrence will show up as its own event in the calendar views, and the single events will have a “See all” link to view a list of all upcoming instances of that event. You can see an example of a single recurring event here and the event on the calendar (Seattle Beer&&Code) here on our demo site.

Event Tickets will let you sell tickets directly through PayPal, and Event Tickets Plus will let you sell tickets via an integration with WooCommerce or Easy Digital Downloads.

However, tickets added to a recurring event will be added to the series as a whole – dates in the series cannot be book individually. We are working on building out support for recurring tickets in the future, but for now, it is not possible to add individual tickets to each date in the series.

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro or Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! This is an interesting idea.

Unfortunately this would involve quite a bit of custom coding, which we are not able to assist with per our forum guidelines. However, I would recommend starting with our themer’s guide and functions list as a starting point if you’d like to give it a shot.

Alternatively, you might look at using a third-party plugin like this one to automatically notify users of new posts.

I’m sorry I don’t have a more straightforward solution for you here, but please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! You are correct that the description is not included in the email by default, but you could add it with a template override. The file you’ll want to copy and edit can be found at wp-content/plugins/event-tickets/src/views/tickets/email.php.

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! I definitely understand where you’re coming from here. You can hide this by adding the following to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.tribe-events-tickets .tribe-tickets-remaining {
display: none;
}

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Joelle,

I’m sorry that you’re running into this issue…you are correct that this is a bug in the current version, but there is indeed a fix on the way! I don’t have an exact date as to when this will be released, but we are hoping for one of the upcoming maintenance releases (although I cannot make any promises).

In the meantime, you can downgrade to The Events Calendar 4.6.14.1 and Events Calendar Pro 4.4.25 to get the filtering functionality for the checkboxes back. This article has some instructions on downgrading (the process is the same for upgrading, you’ll just need to select the older versions from the Downloads page).

I apologize for the inconvenience that this is causing, and thank you for your patience as we work on getting this resolved! If you have any questions, please let me know.

Thanks,

Jennifer

[Jennifer]

Out-of-the-box, you would need to go through the process for each attendee on the front end to have the email automatically sent to each person. Alternatively, you could complete one order including all attendees using your email address, and then send the tickets to each individual attendee yourself. Event Tickets Plus allows you to create custom fields to collect information from each attendee, which you might use to enter the name of each attendee. The free PDF Tickets extension, which creates PDF versions of each ticket on the backend and also includes them in the ticket email as attachments. This might make things easier if you opt to send the tickets yourself.

Let me know if you have any other questions!

[Jennifer]

Hi Mike,

Try adding the following to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.tribe-events-tickets .tribe-tickets-remaining {
display: none;
}

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Ana,

Thanks for reaching out! There is not a way to do this out-of-the-box and would require a bit of customizing on your end. However, we are not able to provide technical support here in the Pre-Sales forum, which we use to answer questions on the features of our premium plugins for those interested in purchasing them. Even as a premium license holder in our premium support forums, we are limited in the amount of support that we can provide for customizations.

You can also post in our community forum on wordpress.org, which we review weekly to check for bug reports or search our premium forums to see if another user has posted about a similar issue.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

Just to make sure I understand correctly, it sounds like you would like all occurrences of an event to show up on the same page, but still also appear in the month views on each day that they occur, is that correct?

If so, then each series of events does have such a page by default. You can access it from any of the single event pages (you’ll see a “See all” link next to the date).

Let me know if you have any questions or if I’ve misunderstood what you’re looking for!

Thanks,

Jennifer

[Jennifer]

Hi Todd,

I’m sorry that you’re running into this issue, but I’ll be happy to help you out with it. First, can you please send me a link to the page where this is occurring so that I can take a look? I looked at your main events page but don’t see any page navigation on the list view there (no page 2 option). Are you using a shortcode to generate the list view? If so, can you send me the exact shortcode that you’re using?

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

First, can you verify that you have “Event” checked under Events > Settings > Tickets > “Post types that can have tickets”? If not, the form that allows you to create tickets will not appear on events pages.

If this doesn’t allow you to create tickets on events, can you tell me what was going wrong with the event page when you first installed the plugin and which page templates you changed? Did you make these changes directly in the plugin files or do a template override by following the instructions here?

[Jennifer]

Hello,

Single events do display an iCal export link by default…you can see what the page looks like out-of-the-box here on our demo site. If this isn’t showing up, I can take a look at the page for you, but the link that you sent is password-protected. Could you send me a public link? Can you also share your full system info with me?

I understand that you want to get this resolved as soon as possible and will be happy to help you do so, however please note that per our forum guidelines it can take up to 24-48 hours to respond, although we always try to respond sooner when possible!

Thanks,

Jennifer

[Jennifer]

Hi Quinten,

Thanks for checking out our plugins! They typically work well out-of-the-box with most themes, but there are a few (like Avada) that have special integrations with our plugins. This article has some info on a few other popular themes that are known to work pretty well with our plugins.

I hope this helps give you some ideas for themes that you might be able to use! If you have any questions, please let me know.

Thanks,

Jennifer

[Jennifer]

Hi Yara,

Thanks for checking out our plugins!

With both Event Tickets and Event Tickets Plus, you can go through the registration process on the front end, and if you enter his email, he will get the email with the tickets. With Event Tickets Plus, you could also create a coupon for a free ticket (using either WooCommerce or Easy Digital Downloads) and send that to him so that he can use it on the ticket he wants.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Author]

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