Filter Bar Stopped Working After Update

[Joelle]

I see there are many posts on this topic, so I figured I’d add to it.

The client is running WP 4.9.6 and a custom theme on Genesis framework and yes, we’ve tested it with the default theme.

The plugin filters, but only after you refresh the page. It appears the ajax is not reloading the filtered content.

Is there a fix for this on the way?

[Jennifer]

Hi Joelle,

I’m sorry that you’re running into this issue…you are correct that this is a bug in the current version, but there is indeed a fix on the way! I don’t have an exact date as to when this will be released, but we are hoping for one of the upcoming maintenance releases (although I cannot make any promises).

In the meantime, you can downgrade to The Events Calendar 4.6.14.1 and Events Calendar Pro 4.4.25 to get the filtering functionality for the checkboxes back. This article has some instructions on downgrading (the process is the same for upgrading, you’ll just need to select the older versions from the Downloads page).

I apologize for the inconvenience that this is causing, and thank you for your patience as we work on getting this resolved! If you have any questions, please let me know.

Thanks,

Jennifer

[Victor]

Hi Joelle!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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