I do not have the option to buy now with even tickets plus

Home Forums Ticket Products Event Tickets Plus I do not have the option to buy now with even tickets plus

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  • #1536275
    radioslavedave
    Participant

    When I first installed the plugin the event page was not working, so I had to change the page templates to make it work, now that it is working when I go to create an event it does not recognize that I have event ticket plus installed and does not give me the option to create a ticket. also I do not see the buy now option on the event page.

    #1536787
    Jennifer
    Keymaster

    Hello,

    I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

    First, can you verify that you have “Event” checked under Events > Settings > Tickets > “Post types that can have tickets”? If not, the form that allows you to create tickets will not appear on events pages.

    If this doesn’t allow you to create tickets on events, can you tell me what was going wrong with the event page when you first installed the plugin and which page templates you changed? Did you make these changes directly in the plugin files or do a template override by following the instructions here?

    #1552544
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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