Ticket description

[loveborrel]

Hi,

Somehow the tickets description is not send with the ticket trough email?

How can i fix this?

[Jennifer]

Hello,

Thanks for reaching out! You are correct that the description is not included in the email by default, but you could add it with a template override. The file you’ll want to copy and edit can be found at wp-content/plugins/event-tickets/src/views/tickets/email.php.

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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