[Jennifer]

Hi Henry,

Thanks for sharing that additional information! Could you try using

'post_type' => 'tribe_events',
'status' => 'any'

and see if you are able to get any events that way? Also, could you send me screenshots showing the event details sections for the two events that you have?

Thanks,

Jennifer

[Jennifer]

Hi Bette,

Thanks for reaching out!

While this is not something that is currently available out of the box, it is a feature that has been requested by several users and is something we’re working on. I would recommend casting your vote for this feature over in our Feature Ideas Forum so that you can stay up to date as we move forward with this feature.

In the meantime, you could probably accomplish this effect using some custom CSS. We do not currently do customizations, but this article should help get you started if you’d like to give it a shot!

I’m sorry I don’t have a better answer for you at the moment, but please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi John,

Thanks for reaching out, and I’m sorry you’re running into this issue!

It looks like we had a similar issue in a previous version of the plugin, but it should have been fixed in subsequent releases. Could you check to see if you are getting any JavaScript errors on that page by right-clicking the screen, selecting Inspect, and then looking in the console? If so, can you please send me a screenshot of what you see there?

Testing for conflicts with your theme and other plugins would be the next step to try to determine the source of the issue. If you’d prefer to do this in a testing environment, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Tony,

Thanks for reaching out! I’m sorry to hear you’re running into this issue as well. This is a known issue with the latest update of The Events Calendar (4.5.10). It is going to be fixed in the next maintenance release, but in the meantime, you can downgrade to the previous version (4.5.9) by following these instructions or edit the 4.5.10 version to add in the fix. If you would like to go this route, you can make these changes to the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.

Please let me know if you need any help with either of these options! I’m linking this thread to our internal ticket, so as soon as the permanent fix is released, you will be notified here. I do apologize for the inconvenience, and please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Richard,

Thanks for reaching out! We actually have an extension that will do just that.

Let me know how that works for you!

Thanks,

Jennifer

[Jennifer]

Hi Heike,

Thanks for reaching out and for including the screenshot! This is actually a known issue with the latest update of The Events Calendar (4.5.10). It is going to be fixed in the next maintenance release, but in the meantime, you can downgrade to the previous version (4.5.9) by following these instructions or edit the 4.5.10 version to add in the fix. If you would like to go this route, you can make these changes to the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.

Please let me know if you need any help with either of these options! I’m linking this thread to our internal ticket, so as soon as the permanent fix is released, you will be notified here. I do apologize for the inconvenience, and please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Stephanie,

Thanks for reaching out! I’m sorry to hear you’re running into this issue as well. The issue with the organizer and location not working is a known issue with the latest update of The Events Calendar (4.5.10). It is going to be fixed in the next maintenance release, but in the meantime, you can downgrade to the previous version (4.5.9) by following these instructions or edit the 4.5.10 version to add in the fix. If you would like to go this route, you can make these changes to the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.

Please let me know if you need any help with either of these options! I’m linking this thread to our internal ticket, so as soon as the permanent fix is released, you will be notified here.

Regarding the issue with the widget, that could be related to this same issue. Is this something that started at the same time as the other issue? Does downgrading or updating the code fix this issue?

I do apologize for the inconvenience, and please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Kris,

Thanks for reaching out! I’m sorry to hear you’re running into this issue as well. This is a known issue with the latest update of The Events Calendar (4.5.10). It is going to be fixed in the next maintenance release, but in the meantime, you can downgrade to the previous version (4.5.9) by following these instructions or edit the 4.5.10 version to add in the fix. If you would like to go this route, you can make these changes to the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.

Please let me know if you need any help with either of these options! I’m linking this thread to our internal ticket, so as soon as the permanent fix is released, you will be notified here. I do apologize for the inconvenience, and please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Cindee,

Thanks for reaching out! I’m sorry to hear you’re running into this issue as well. This is a known issue with the latest update of The Events Calendar (4.5.10). It is going to be fixed in the next maintenance release, but in the meantime, you can downgrade to the previous version (4.5.9) by following these instructions or edit the 4.5.10 version to add in the fix. If you would like to go this route, you can make these changes to the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.

Please let me know if you need any help with either of these options! I’m linking this thread to our internal ticket, so as soon as the permanent fix is released, you will be notified here. I do apologize for the inconvenience, and please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Thomas,

Thanks for reaching out!

I’ll be happy to help you out with this, but can you please clarify what you are trying to do and provide a screenshot, link, or example if possible? I just did a quick test and you should be able to add shortcodes to additional fields and have them render on your event page.

If you can provide some additional details, I’ll be happy to see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! It looks like there are some conflicts between your theme styles and our plugin styles. My first recommendation would be to go under Events > Settings > Display and try adjusting the settings for Default stylesheet used for events template and Event template. These control how much of the styling comes from your theme, and you may find that changing those settings fixes the issue.

I did find that adding

div#tribe-events-photo-events {
height: auto !important;
}

#tribe-events-photo-events .tribe-events-photo-event {
margin-bottom: 90px !important;
}


fixes the issues with the button being hidden (the container collapsing) and the events overlapping each other.

Per our forum guidelines, we are a bit limited on the amount of support we can provide for theme conflicts and styling issues, but I hope this helps! If you have any questions, don’t hesitate to ask!

Thanks,

Jennifer

[Jennifer]

Hi Bernd,

I’m sorry to hear that you are running into this issue as well. This will be fixed in the next maintenance release, but in the meantime, you can continue using 4.5.9 or also implement the fix yourself in the 4.5.10 version. If you would like to go this route, you can find the fix here. You would need to make the changes shown there in the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.

I have linked this thread to our internal ticket for this issue, so you will be notified when this has been permanently resolved.

I’m sorry for the inconvenience, but I hope that helps! Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hi Paul,

Sure, you can set up Event Tickets Plus in a sandbox first before implementing it on your live site. There isn’t any built in testing functionality in the plugin, like Dev mode so to speak, but you can definitely start off in a test site and then add the plugin to your live site when you’re ready to go.

If you do decide to switch over, just let me know, and I’ll get that taken care of for you!

Thanks,

Jennifer

[Jennifer]

Fantástico!

Me alegro de que hayas podido encontrar los eventos.

Yo cerraré este conversación, pero si tiene algunas preguntas más, por favor cree un nuevo conversación.

Gracias!

Jennifer

[Jennifer]

Hi Michael!

I did some testing on my end, and I believe the problem is that the YouTube URL actually needs to be formatted this way to work in an iframe: <iframe src=”https://youtube.com/embed/NLCX9Q-ranM”></iframe&gt; (see this article from w3schools.com for more info).

You can get this URL from the video on YouTube (see screenshot).

So if you add the “embed” format vs the “watch” format in your custom field, hopefully that should get this working for you! Let me know how it goes.

Jennifer

[Author]

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