Home › Forums › Calendar Products › Events Calendar PRO › Can’t archive, date calendar won’t pop-up and venue not showing up
- This topic has 6 replies, 3 voices, and was last updated 6 years, 7 months ago by Cindee Van Dijk.
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August 14, 2017 at 7:46 am #1334968Cindee Van DijkParticipant
Hi,
I having issues with the admin section of the plugin.1. Can’t archive – the link for archiving events won’t allow me to change the date. I have several events that are annual event. Instead of creating a new event each time, I want to be able to archive the event until the event is happening again. When I try to click on the link, it does not work.
2. Calendar popup doesn’t work – when I try to click on the box, the calendar popup does not pop up. So I have to manually type in the date and time
3. And the venue is not showing up. There is a link that allows me to edit venue, but all our events are not defaulting to 1 venue. I used to be able to see the venue within the event admin page, not it’s gone.
I did update my theme, but I believe this issue started with I updated you plugin. Last week, I purchased the pro plugin
August 14, 2017 at 9:18 am #1335013Cindee Van DijkParticipantI’ve been reading through all the forum posts and it seems that a lot of people are having the same issues as I am. The issue happened right after I did the update. Before I updated, everything worked great.
August 14, 2017 at 7:29 pm #1335282JenniferKeymasterHi Cindee,
Thanks for reaching out! I’m sorry to hear you’re running into this issue as well. This is a known issue with the latest update of The Events Calendar (4.5.10). It is going to be fixed in the next maintenance release, but in the meantime, you can downgrade to the previous version (4.5.9) by following these instructions or edit the 4.5.10 version to add in the fix. If you would like to go this route, you can make these changes to the wp-content/plugins/the-events-calendar/common/src/Tribe/Assets.php file.
Please let me know if you need any help with either of these options! I’m linking this thread to our internal ticket, so as soon as the permanent fix is released, you will be notified here. I do apologize for the inconvenience, and please let me know if you have any questions!
Thanks,
Jennifer
August 16, 2017 at 9:56 am #1336156Cindee Van DijkParticipantThank you, I did downgrade the version and those issues were fixed. The issue now is the “Add New Event” button is missing. Since downgrading I can do change the dates, time and archive, but I can’t create a new event.
August 16, 2017 at 3:23 pm #1336426NicoMemberHi there,
Just wanted to share with you that a hotfix has been released to address this issue ?
Find out more about this release → https://theeventscalendar.com/hotfix-the-events-calendar-4-5-10-1/
Please update The Events Calendar to version 4.5.10.1 and let us know if the fix works for you,
Best,
NicoSeptember 7, 2017 at 9:36 am #1346082Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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