[Jennifer]

Hello,

Just wanted to check in and let you know that I’m still working on this – we’ve had a very high volume of threads lately, in addition to our team trip, so we are working hard to get to everything as quickly as we can.

Thanks for your patience, I’ll get back to you soon!

[Jennifer]

Hi Kelly,

I’m glad that you were able to get this working in month view. For the mini calendar, you will need to edit the template for the mini widget, found at wp-content/plugins/events-calendar-pro/src/views/pro/widgets/mini-calendar/grid.php. You can copy this into your child theme for editing by following the instructions in our themer’s guide.

Adding in a whole new tooltip is outside of the scope of support that we are able to provide here in the forums, but I hope this helps get you started. If you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Jason,

Thanks for checking out our plugins! There is not currently an out-of-the-box way to prepopulate fields with a user’s information, but you could potentially do it with a customization (see this post for a starting point).

I would also recommend posting this as a feature request in our Feature Ideas Forum, which is what we use to gauge user interest in new features and help guide future development efforts.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Since we’re working on this over here, I’ll go ahead and close this thread out.

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on. I took a look at one of the events on your site and was able to make it to the checkout page before being prompted to login to complete the transaction. Can you please send me a link to an event this is happening with, along with a screenshot of the error you are receiving?

Is this happening only with tickets, or with other types of products as well?

If you haven’t done so already, please make sure to run through these steps to check for a conflict with your theme and other plugins. You’ll want to have WP_DEBUG enabled while testing – please be sure to copy/paste any errors you come across into your reply. If you don’t want to do this on your live site, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Thanks,

Jennifer

[Jennifer]

Hi Steve,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

I tested this out on my end, but I was able to import multiple months into the future using the Facebook URL you sent. Can you tell me what you have set under Events > Settings > Imports > Import Date Range Limit? This controls how far into the future events will be imported for.

Please let me know if increasing this makes a difference!

Thanks,

Jennifer

[Jennifer]

Hi Brian,

Thanks for checking out Event Tickets Plus!

You can indeed collect additional information from each attendee – if you create custom fields on a ticket, they will appear for each attendee (so six times if a user is buying 6 tickets). For kids under 12, you can create tickets with a price of $0 and still collect the additional information for them. You can add multiple different tickets to the same event with different prices (for example Senior, Adult, etc.).

Regarding member discounts, this is not currently a built-in feature (although we do have an open feature request for it). However, you can use WooCommerce coupons and (typically) third-party add-ons like WooCommerce Memberships with tickets, as tickets are essentially WooCommerce simple products.

We do offer full refunds within 30 days of purchase, so feel free to take Event Tickets Plus for a test run! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi there,

You can set the date filter in the [tribe_events] shortcode to a date as far back in the past as you want, and the shortcode will output events from that date forward (including upcoming events). There is not currently a shortcode to display only past events, but there is a past events page created by default: yoursite.com/events/past.

Alternatively, you could pull a custom list of events with the tribe_get_events function.

Please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hello,

There is unfortunately not currently an out-of-the-box way to embed your calendar on other sites. Sorry for the bad news there! I’m not familiar with Xibo, but you might try using an iframe to embed your events page (or a page using a shortcode to display events) into your display.

We will have a new tool being released in the near future (I don’t have an exact timeline yet) that will include the ability to embed your calendar on other sites – please take a look at this post if you’re interested in finding out more! I would also recommend subscribing to our newsletter to stay up-to-date on progress.

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Lawrence,

We actually have a free extension that you can download, which will let you edit attendee data from the backend. Can you give this a try and let me know how it works for you?

Thanks,

Jennifer

[Jennifer]

Hello,

I’m glad you were able to get this figured out. If you have copied templates into your child theme to make edits, you will not see any notices about those specific template files being outdated. However, you shouldn’t need to update them separately each time you update the plugin. After several plugin updates, if you start to see problems again, it may be a good idea to check the template file again.

If you run into any further issues, please feel free to open up a new thread!

[Jennifer]

Hi Matthew,

I’m sorry for the delayed response here!

You can remove the text and keep the icons by removing the following (line 46) in wp-content/plugins/the-events-calendar/src/views/modules/bar.php:

Be sure to copy this template into your child theme and then edit it there instead of directly in the template files. If you edit the template files directly, your changes will be overridden next time you update the plugin.

Let me know if this works!

[Jennifer]

This reply is private.

[Jennifer]

Hi Tommie,

It sounds like you’re using the mini calendar widget, which shows events in a smaller version of the month view? I would recommend trying out the Events List and This Week Events widgets. This article has some more details on each of the available widgets. If you would like to customize the mini calendar, our themer’s guide is the place to start!

Please let me know if you have any questions.

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry for the delayed response here, but I am glad that you were able to narrow down the source of the issue! We are a bit limited in the amount of support that we can provide for conflicts and customizations, but please let me know if you get stuck – I’ll try to point you in the right direction!

Thanks,

Jennifer

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