[Jennifer]

Hi Josep,

Can you try clearing out your cache within WP Super Cache to make sure that you’re seeing the latest version of the page?

[Jennifer]

Hi Barbara,

I’m sorry the imports aren’t working, but I’ll be happy to help you get this fixed.

Can you try deleting the license key from one of the sites and disconnecting it by following these instructions? Once you’ve done this, you can re-add the key to your site and see if you are able to import again.

If not, I can generate a new key for you.

Let me know how it goes!

[Jennifer]

Hi JP,

We are a bit limited in the amount of support that we can provide for customizations, but if you can send me the code that you are using, I’ll be happy to take a look and see what I can recommend!

You will also find some useful functions for getting organizer details here in our functions list.

Thanks,

Jennifer

[Jennifer]

Hi John!

Can you try the tribe_tickets_get_ticket_stock_message function and see if that gets you what you’re looking for? If not, I’d recommend taking a look through our functions list, which has several handy functions that you can use when customizing our plugins.

Let me know if this helps!

Thanks,

Jennifer

[Jennifer]

Hi Kelly,

Thanks for checking out our plugins! They are indeed WordPress plugins.

While we don’t have any native support for page builders like Visual Composer, you should still be able to display events on those pages using widgets and the shortcodes that come with Events Calendar Pro.

If this integration is something you would like to see added in the future, please do cast your vote for that request here in our Feature Ideas forum – this is how we gauge interest in new features and is something we consider when planning future releases.

We do also offer a full refund within 30 days of purchase if you’re not satisfied with our products, so feel free to test it out and make sure that it will work with Visual Composer the way you want it to!

Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out!

First, the theme does have some impact on the styling of events pages. You can adjust the stylesheet settings under Events > Setting > Display. You can also change colors for events pages under Appearance > Customize > The Events Calendar.

For more advanced customizations, you will need to add some CSS or edit the template for list view (found at wp-content/plugins/the-events-calendar/src/views/list) by following the instructions in our themer’s guide.

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

I’m glad that you were able to get this figured out! Please feel free to open up a new thread if you run into any further issues.

[Jennifer]

Hello,

I’m sorry that Pro isn’t working out for you – we went ahead and processed the refund. If you would like to revisit this in the future, please let us know! We’ll be happy to do what we can to help you get everything working.

Thanks,

Jennifer

[Jennifer]

Hello,

Since we’re working on this over in this thread, I’ll go ahead and close this one out.

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

Are you exporting from another site using The Events Calendar? Can you please send me a link to the site that you exported from, as well as a link to the file that you imported so that I can test this out on my end?

Thanks,

Jennifer

[Jennifer]

Hello,

I’m so glad to hear that you’re liking the plugin so far! We actually have a snippet that you can add to the functions.php file of your child theme, which will display all events in photo view. Keep in mind that loading all events on the same page might increase the time it takes for the page to load.

Can you give this a try and let me know if it works for you?

Thanks,

Jennifer

[Jennifer]

Hi Antoine,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in our Event Aggregator support forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

Please note that you will need to be logged in to the account that you used to purchase your EA license in order to post in these forums. When you do this, make sure to include your system information and include the links that you are trying to import from so that we can test them out on our end.

Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue.

Thanks,

Jennifer

[Jennifer]

Hi Barry,

Thanks for reaching out!

Currently, the month view (part of the free version) comes with a tooltip, which you can customize by following the instructions in our themer’s guide. This tooltip does include the featured image.

Pro does come with some additional views (week, photo, and map), but it does not include additional tooltip functionality. You can see a demo of what these look like over on our demo site, wpshindig.com.

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Erin,

You can hide this by adding the following CSS to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme:

.tribe-tickets-remaining {
display: none !important;
}

If you want to remove it entirely, you can edit the template for the ticket section (found at wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php) by following the instructions in our themer’s guide. Once you’ve copied it over, you can remove the following from your copy:

if ( $available ) {
?>

ID ) . '">' . esc_html( $readable_amount ) . ''
);
?>

<?php
}

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hello,

Glad to hear that you’re liking the plugin so far! Out-of-the-box, you can display a list of the attendees by checking the “Show attendees list on event page” box in the settings section of the ticket area for that particular event.

If you only want to display a count of attendees, then you can do a customization by following the instructions in our themer’s guide. The tribe_tickets_get_attendees function should also come in handy.

We are a bit limited in the amount of support that we can provide for template customizations, but if you get stuck or have any questions, please let me know. I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Author]

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