[Jennifer]

No problem!

Since this has been marked “resolved”, I’ll go ahead and close it out. Feel free to open up a new thread if you run into any other issues!

[Jennifer]

Hello!

With Events Calendar Pro, you can display full calendar views using a shortcode (see this article for more info) in addition to the calendar widgets (see this article for more info).

If you would like to build your own shortcode, then I would recommend taking a look at our themer’s guide and the tribe_get_events function.

Please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hello,

Are you alright with having both categories in the same calendar, or are you trying to keep them separate? If you’re alright with them being together, then I would recommend creating a parent category for both auction listing and livestock sales categories, which will let you display both using [tribe_events category=”parent-slug”].

Another option would be to use the tribe_get_events function to pull a custom list of events, including both categories.

If you want to display them separately, then you may want to go with the widget shortcodes. You can add multiple widgets to the same page, so you shouldn’t have any problems there.

Please let me know if this helps and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry that you’re running into these issues, but I’ll be happy to help you figure out what’s going on.

First, can you please share your system info with me? It sounds like you’ve done some thorough conflicts testing already (thanks for that!), but if you haven’t started with a default environment (default theme like Twenty Seventeen enabled and all other plugins besides The Events Calendar, Events Calendar Pro, Event Tickets, and Event Tickets Plus disabled), can you try doing that and see if you are able to add tickets in this setting?

If so, can you then try re-enabling your theme and other (non-events plugins) one at a time, attempting to recreate the issue after you enable each one, and see when this issue starts happening again? When testing, please make sure that you have WP_DEBUG enabled, and copy/paste any errors that you see here.

Thanks,

Jennifer

 

[Jennifer]

Sure thing! You can use the tribe_event_in_category function to check if an event has a certain category. Our functions list has several other functions like this, so I would definitely recommend this as a resource when customizing our plugins.

[Jennifer]

Hello,

Thanks for reaching out!

There is currently a known compatibility issue with the Divi theme related to pagination, but the good news is that we have an extension that should fix it for you. Can you install and activate this and see if it helps?

Thanks,

Jennifer

[Jennifer]

Hi Mark,

Community Tickets does typically support split payments, but due to a change in the PayPal API, this feature is not currently available for new users unless you already have an approved adaptive payments account with PayPal.

Otherwise, we are working on changing the way that Community Tickets works with the API in order to make this feature available for new users again, but unfortunately I don’t have a timeline at the moment as to when this will be released. I did link this thread to our internal ticket for this issue, so as soon as we have an update, we’ll let you know here. For more info on the options available with Community Tickets, I would recommend taking a look at the following articles:

New User Primer: Community Tickets

Configuring Community Tickets

Community Tickets: Configuring PayPal and Split Payments

Community Tickets: Tracking Sales and Getting Paid

I’m sorry I don’t have a better answer for you right now, but please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi @skunkperecords,

The tickets shouldn’t be available after the end sale time.

Since this isn’t working for you, can you please open up a new thread and share your system info with us so that we can help you get this figured out? If you haven’t done so already, you’ll also want to test for conflicts with your theme and other plugins.

Thanks,

Jennifer

[Jennifer]

Hi TJ,

There should be a message that displays to notify users that tickets are not currently available. We have an internal ticket open to address this issue, and I’ve linked this thread to it – as soon as we have an update, we’ll let you know here.

In the meantime, you can customize the template for the ticket form to hide it when tickets are not available. You’ll need to follow the instructions in our themer’s guide to copy the template into your child theme for editing. The template can be found at wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php. I went ahead and made an example for you here, which will simply hide the entire form if there are no tickets currently on sale.

Please let me know if this helps and if you have any questions!

Thanks,

Jennifer

[Jennifer]

Great!

Try adding this to the functions.php file of your child theme:

function tribe_change_month_cat_title( $title ) {
$depth = false;
$title = tribe_get_events_title( $depth );
return $title;
}
add_filter( 'tribe_events_title', 'tribe_change_month_cat_title' );

[Jennifer]

Hi Josep,

I’m sorry for the delayed response here! We’ve had a much higher than normal volume of threads this week, and it looks like this one slipped through the cracks. So sorry about that!

It looks like you have your “Month and year format” setting under Events > Settings > Display, which controls the date format for month view, set to “F \d\e Y”. Can you try changing it to “F Y” (see screenshot) and see if that fixes it?

Thanks,

Jennifer

[Jennifer]

Awesome!

Since this has been marked “resolved”, I’ll go ahead and close it out. Feel free to open up a new thread if you have any other questions!

[Jennifer]

No problem Jane!

This article should be helpful in getting up and running with Pro, but if you have any questions, please do reach out to us in our Events Calendar Pro support forum 🙂

[Jennifer]

Perfect! 🙂

I’ll go ahead and close this out, but if you run into any other issues, please feel free to open up a new thread!

[Jennifer]

Hello,

If you are only going to use the RSVP-style tickets, then you do not technically need to have WooCommerce or Easy Digital Downloads…however, you will see a notice at the top of the screen in the admin area prompting you to activate WooCommerce/EDD, as it is technically a required plugin for Event Tickets Plus. Without it, you won’t see the option to add a new ticket (only an RSVP).

If you do activate it, you can still create free tickets by entering a price of $0. I would recommend taking a look at the following articles, which have lots of good info on getting up and running with Event Tickets Plus:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

Moving Tickets

Please let me know if you have any other questions!

Thanks,

Jennifer

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