[Jennifer]

Hi Mark,

Thanks for checking out our plugins!

I am not familiar with the WooCommerce Vendors plugin, but tickets are essentially WooCommerce simple products and do tend to work pretty well with third-party extensions for WooCommerce. With that being said, the only way to know for sure if it is going to work the way you need it to is to test it out. We do offer full refunds within 30 days of purchase, so feel free to do this!

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi James,

Since we’re working on this over in this thread, I’ll go ahead and close this one out. See you over there!

[Jennifer]

Hi James,

Thanks for reaching out!

It sounds like you’re adding these events through a module from your theme or another plugin, is that correct? If so, you may want to instead try displaying them with a shortcode. When using theme/plugin modules or page builders to display posts like events, the default ordering that our plugins apply may not be applied in the module.

Can you give the shortcodes a try and let me know if this works?

Thanks,

Jennifer

[Jennifer]

Hi Leslie!

The link is actually set in the tribe_event_featured_image function (found in wp-content/plugins/the-events-calendar/src/functions/template-tags/general.php. However, there is a filter that you can use to remove the link. Try adding the following to the functions.php file of your child theme:

function tribe_remove_featured_image_link( $link ) {
if ( tribe_is_list_view() ) {
$link = false;
}
return $link;
}
add_filter( 'tribe_event_featured_image_link', 'tribe_remove_featured_image_link' );

Let me know if this helps!

Thanks,

Jennifer

[Jennifer]

Hello,

Since we’re working on this over in this thread, I’ll go ahead and close this one out. See you over there!

Thanks,

Jennifer

[Jennifer]

Hello JM,

While you can allow users to create their own venues and organizers, it is not currently possible for users to create categories/tags from the front end – they can currently only select existing categories/tags. I’m sorry for the bad news here!

It would currently require a customization to add this functionality. If you’d like to give it a shot, our themer’s guide is the place to start. We also have a list of recommended developers that you could contact if you would like to get help with the code.

I would recommend posting this as a feature request over in our Feature Ideas Forum, which is what we use to gauge user interest in new features and help guide future development efforts.

I’m sorry I don’t have a better answer for you here, but if there is anything else that I can help with, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Raymond,

I think your best bet here would be to edit the templates for the views that you are using. You can do this by following the instructions in our themer’s guide. So for example, if you wanted to edit the link to the single event in month view, you would want to edit the template found at wp-content/plugins/src/views/month/single-event.php. There, you will find a $link variable that is storing the link to the single event, and the following line, where the link is being output (line 196):

" class="url">

After you’ve copied this template into your child theme (following the instructions in our themer’s guide), you can edit the link there.

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know. I will be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Nate,

There is not currently an out-of-the-box way to display events without an exact date. Sorry for the bad news there!

You could however do a customization to change the way the event displays. If you’d like to give it a shot, our themer’s guide is the place to start! We are not able to provide technical support here in the Pre-Sales Forum, so if you need further assistance with this, will you please post this question in our Events Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them. However, please note that even there, we are limited in the amount of support that we can provide for customizations.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue.

Thanks,

Jennifer

[Jennifer]

Hi Jane,

Thanks for checking out Events Calendar Pro!

1. The Pro version actually extends the free version (vs. replacing it), so your customizations will remain intact. The single events view still comes from the free version, even with Pro active.
2. You can indeed set photo view as your default view. The images will be sized automatically for photo view, but you can always add additional CSS if you’d like to change the size of the images.
3. Yes! Both venues and organizers support featured images, which will display on the single venue/organizer pages.
4. If you do not renew the license, you will no longer have access to updates and premium support, but the plugin on your site will not be affected. Keep in mind that if you stop updating one plugin but continue updating WordPress and the other plugins on your site, you may eventually run into compatibility issues. Otherwise, not updating the license will not change the functionality of the plugins.

If you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Giorgi,

With Events Calendar PRO, you can create recurring events that repeat weekly as you described. To clarify how this works, I took a screenshot of the recurrence rules section of the event edit screen. You can set multiple rules for one event, including excluding certain days. This will automatically create events for these days (basically a copy of the original event) automatically when you publish the event.

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Bianca,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in our Events Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue. If you’re having trouble with plugin functionality, the best place to start is by testing for a conflict.

Thanks,

Jennifer

[Jennifer]

Great, I’m glad to hear it’s working now!

I’ll go ahead and close this out, but if you run into any further issues, please feel free to open up a new thread.

Thanks,

Jennifer

[Jennifer]

Hi Nate,

There is not currently a way to enter events without a date. If this is something that you would like to see added in the future, please let us know over in our Feature Idea Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

We are not able to provide technical support here in the Pre-Sales Forum (we use this to answer questions about features of our premium plugins for those interested in purchasing them), but if you’d like to customize the plugin (to hide the dates for example), our themer’s guide is the place to start! We also have a list of recommended developers that you could reach out to if you’d like to get help with the code.

Thanks,

Jennifer

[Jennifer]

Hi Brent,

I’m sorry that this stopped working for you…it sounds like you may have had a customization running that was adding the attendee meta info to the confirmation email? Can you please send me the code that you were using to do this?

We are a bit limited in the amount of support that we can provide for customizations, but I’ll be happy to take a look and see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Hi Chad,

I’m sorry you’re running into this issue, but I’ll be happy to help you get it figured out.

I took a look at your site, but the calendar pages appear to be displaying correctly underneath the header – were you able to get this resolved? If not, there are a few things you can try:

• Adjusting the stylesheet and template settings under Events > Settings > Display
• Adding some custom CSS
• Editing the events page templates by following the instructions in our themer’s guide

If the content of the HTML box is not displaying correctly on the front end, can you please send me a copy of what you have there so that I can test it out on my end? If you could also share your system information with me, that would be helpful as well.

Thanks,

Jennifer

[Author]

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