[Jennifer]

This reply is private.

[Jennifer]

Hi Gregory,

Thanks for checking out our plugins and for the nice words!

You are correct, it sounds like The Events Calendar and Event Tickets Plus (to display attendees on the front end) will give you what you’re looking for! To display a list of user’s events, you’ll need to use this shortcode.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Erdal,

Thanks for checking out Event Aggregator!

EA will let you import public Facebook events (see this article for more details), but it does require The Events Calendar to run. Imported events will be of the tribe_events post type. There is not currently a way to use EA to import events to a different post type. If this is a feature that you would like to see added in the future, we’d love it if you could post the idea in our Feature Ideas Forum! We use it to gauge user interest in new features and help plan future development.

There is not an out-of-the-box way to export events to a CSV, but I would recommend trying out the WP All Export plugin. You can test this out with the our free base plugin (The Events Calendar). We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run as well, feel free to do so!

Regarding using our products with the Directory theme, our plugins tend to work well with most WordPress themes. However, you would really need to test it out. I would recommend taking a look at this article, which has some more info on theme compatibility.

Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Jim,

Thanks for checking out our plugins!

We do offer a free (unsupported) version of Events Calendar Pro or Event Tickets Plus to approved nonprofits through our Nonprofit Partnership Program, which you can apply for here. Please let me know if you have any questions.

We look forward to reviewing your application!

Jennifer

[Jennifer]

Hi Mike,

There is not a default way to search for attendees by name, but you can view all an event (see this article for more details). We also have a free extension called Advanced Post Manager, which will provide some additional filtering on the admin side.

To change the “Organizers” label, we have a free extension that you can download.

Event Tickets Plus comes with QR code functionality, which require a QR code app to scan them. This article has some more details on how the QR codes work by default. If you would like to remove the QR codes and go with a different barcode-scanner system, you would need to do a customization (our themer’s guide has some good info on customizing our plugins). Your best bet here may be to test it out to see if you can get it working with the scanners that you’re currently using.

Let me know if you have any other questions!

[Jennifer]

Hi Rob,

Thanks for checking out Event Tickets Plus!

You can set a limit on how many tickets are added at one time, but there is not currently a way to prevent the same user from buying additional tickets in another purchase. However, this could be done via a customization or, since you are using WooCommerce, you could potentially get this set up by using a third-party Woo extension. I did a quick search and found the following:

Min/Max Quantities from WooCommerce

Min and Max Purchase for WooCommerce from the wordpress.org plugin repo.

However, you would really need to test it out to see if you could get the limits working exactly the way you need with a third-party extension.

Regarding the ticket numbers…When using Event Tickets Plus with WooCommerce, each ticket sold will receive its own unique ticket ID comprised of an abbreviation of the event name and a number denoting the sequential number of that ticket type. For example, the 3rd ticket sold for an event titled “Neighborhood Block Party” would receive the ticket ID NBP-3. If all three tickets were bought in a single order, each of the three tickets would still receive a unique ID number–so you’d have NBP-1, NBP-2, and NBP-3.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! It sounds like you’ll want to use photo view, which comes with Events Calendar Pro. If you haven’t done so already, you’ll need to enable it under Events > Settings > Display > Enable event views. You can then either set the home page to display your events (Settings > Reading > -Set “A static page” for the Your homepage displays setting, then “Main events page” for the Homepage setting) or use a shortcode on your home page and set the view to “photo”.

If you would like to edit some of the details that are displayed for each event, you will need to edit the single-event.php template for photo view. Our themer’s guide has instructions on how to edit templates, and the single event template can be found at wp-content/plugins/events-calendar-pro/src/views/pro/photo/single-event.php.

Please let me know if you have any questions on this!

Thanks,

Jennifer

[Jennifer]

Hi Lee,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

I took a look at the page you linked to, and it looks like the map and contact info is showing up correctly now (see screenshot). Were you able to get this resolved?

If not, can you please share your system info with me?

Thanks,

Jennifer

[Jennifer]

Hi Stephen,

The limits for Event Aggregator are actually based on scheduled imports, not individual events. So, unless you are scheduling over 100 imports per day, you should be alright. I would recommend taking a look at this article, which has some more details on how the import limits work with Event Aggregator.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run, feel free to do so! Please let me know if you have any additional questions.

[Jennifer]

Hello,

I’m sorry that you haven’t been able to get the ticket limit working, but I’ll be happy to help you get it figured out.

Can you please send me a screenshot of the settings that you have for the ticket where the limit isn’t working (with all of the sections expanded), as well as a link to the event on the front end?

Thanks,

Jennifer

[Jennifer]

Hi Steve,

Thanks for reaching out! I’d be happy to help you with this.

Can you please send me a screenshot of the settings for the free ticket so that I can see how it is set up?

Thanks,

Jennifer

[Jennifer]

Hi Barbara,

I’ll be happy to help you out with this!

You can remove these links by following the instructions in our themer’s guide to copy the single event template into your child theme, where you can edit it. The template can be found at wp-content/plugins/the-events-calendar/src/views/single-event.php.

Once you’ve copied it over, you will want to remove the following from the Event header section:

• « %title%' ) ?>
• »' ) ?>

Please let me know if this works and if you have any questions!

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

I see that you have a key for Filter Bar in the Licenses section under Events > Settings, but I don’t see a Filter Bar key associated with this account. Can you check that you have the current key entered (you can do this by going to the License Keys page in the account that you purchased Filter Bar with). This article has some more instructions on finding and entering your key.

Can you give this a try and let me know if it works for you?

You can also update the plugin manually by following these instructions.

[Jennifer]

Hello,

You can indeed create events that recur at different times (not on a regular basis) with Events Calendar Pro. This article has some more info on how the recurring events feature works. However, it is not currently possible to create recurring events with different locations. The repeat occurrences of an event are essentially a copy of the original, so unfortunately there is no way to change specific details (like the location) for the recurrences.

We are working on adding this capability in the future, but unfortunately I don’t have an exact date at the moment as to when this might be released. For the time being, this would require custom coding. Our themer’s guide is the place to start if you’d like to give this a shot, or we also have a list of recommended developers that you could contact.

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any other questions!

[Jennifer]

Hi Erin,

I’m sorry that Community Events isn’t working for you, but I’ll be happy to help you figure out what’s going on.

Did this happen after you added your Event Aggregator license key, or after a plugin update?

I would recommend first making sure that all of our plugins are up to date (you can see the current versions on the Downloads page while logged in to your account).

If everything is up to date, the next step would be to run through these steps (with WP_DEBUG enabled) to test for any conflicts that might be occurring with your theme and other plugins.

Finally, can you please share your system info with me?

Thanks,

Jennifer

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