[Jennifer]

Hi Ian,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

First, can you go to Events > Settings > Tickets and check what you have for the When should attendee records be generated? and When should tickets be emailed to customers? settings? These settings control when these events occur based on the order status.

If these settings are not being respected (meaning that the tickets/attendees are being generated before the set status), then the next step would be to run through these steps to check for any conflicts with your theme and other plugins. If you don’t have a testing site already, the WP Staging plugin will let you create a quick copy of your live site that you can use for testing. Please make sure to have WP_DEBUG enabled while testing and share any errors that you see in your reply.

Let me know what you find!

Thanks,

Jennifer

[Jennifer]

Hi Frank,

Thanks for checking out Event Aggregator!

It does include the option to overwrite events with the latest version of the source the next time the import runs.

I would also recommend taking a look at the following articles, which have some good details on the features that are available with Event Aggregator:

Managing Your Scheduled Imports in Event Aggregator

Event Aggregator Import Settings

How Do Event Aggregator’s Import Limits Work?

Importing Events from a Feed or URL

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Aggregator for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Sonny,

This is not currently a feature of The Events Calendar or Events Calendar Pro, but you might be able to get this working with a third-party plugin. I did a quick search and found Better Notifications for WordPress and Post Notif, but you would need to test these out to see if they will do what you are looking for.

If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

Please let me know if you have any other questions.

Thanks,

Jennifer

[Jennifer]

Hi Seth,

Even if the series starts in the past, one event will still show in list view (even with that setting checked). The next upcoming date in the series will be displayed, but no more after that.

If you wanted to go the customization route instead, you could use the tribe_is_recurring_event function to check if an event is recurring before including it in list view. You would want to do a template override, which our themer’s guide has some instructions on.

I would also recommend taking a look at this article, which has some more details on how recurring events work and what options are available with them.

If you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Seth,

Thanks for checking out Events Calendar Pro! It does come with a setting to only display the first instance of a recurring event in list-style views (see screenshot). If you want to hide them entirely, you would need to do a customization of the list view.

We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello,

Thanks for reaching out! I definitely understand where you’re coming from. Can you try adding the following to the functions.php file of your child theme?

/**
* Changes Buy Now! button text
*/

add_filter( 'tribe_tickets_buy_button', 'changes_button_text', 11, 2 );
function changes_button_text( $html ) {
$html = str_replace("Buy Now!", "Register", $html);
return $html;
}

Let me know if this works!

Thanks,

Jennifer

[Jennifer]

Hi Eric,

I’m sorry that the subscription isn’t working out for you. If there is something specific that you’re having an issue with, I’d be happy to help you get it figured out!

Otherwise, I can go ahead and issue you a refund. Did you want a refund on Event Aggregator only or on the other licenses as well?

Thanks,

Jennifer

[Jennifer]

Hi Christian!

Are you referring to creating the imports all at once or scheduling them to run at the same time of day?

You will need to create them separately (see screenshot), but having multiple imports actually run at the same time is no problem.

I would recommend taking a look at the following articles, which have some great info on getting up and running with Event Aggregator:

Importing Events from a Feed or URL

Managing Your Scheduled Imports in Event Aggregator

Event Aggregator Import Settings

How Do Event Aggregator’s Import Limits Work?

Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hello,

You can find the main template under wp-content/plugins/the-events-calendar/src/views/default-template.php. This is the default template for all views (including single-event.php) if you have “Default Events Template” selected in Events > Settings > Events template.

For the list, day, and month views, you can find the templates for those in their respective folders under wp-content/plugins/the-events-calendar/src/views, and then the content.php file is what you would want to copy and edit for each view you want the link to appear on. For Pro views (week, map, and photo), you can find the templates in wp-content/plugins/events-calendar-pro/src/views/pro.

So, you’ll want to follow the instructions in our themer’s guide to copy the templates into your child theme, where you can then add in your link.

If you have any questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Mike,

Thanks for checking out our plugins!

Using Event Tickets, you can accept RSVP-style reservations for events, and you can set the number of available tickets. Each time an RSVP is submitted, it will reduce the number of available tickets by one, but it will not block out the event. Once the available quantity has been reached, no more RSVPs can be submitted, but the event will still be visible.

With Event Tickets Plus, you can sell tickets and add additional fields to tickets, which will let you collect more info from potential attendees when they reserve the ticket (these tickets can also be free, you do not have to charge for them). You have the ability to set the available quantity with this type of ticket as well.

The following articles have some more info on how tickets work and some of the features that are available with Event Tickets and Event Tickets Plus:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

I would recommend installing The Events Calendar and Event Tickets (both free) on a test site so that you can see how they work. If you would like to take Event Tickets Plus for a test run as well, we do offer full refunds within 30 days of purchase, so feel free to do so!

Please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hello,

I’m glad to hear that you were able to get this figured out! For future reference, I would recommend taking a look at the following articles, which have some great info on getting up and running with Events Calendar Pro:

New User Primer for Events Calendar Pro

Recurring Events

Since this has been marked “resolved”, I’ll go ahead and close it out. If you have any other questions, please feel free to open up a new thread!

Thanks,

Jennifer

[Jennifer]

Thanks for sending the template! Can you try replacing this (line 62):

with this:

Make sure to clear out any caching that you have on your site (such as on your server or within a plugin) to make sure that you are seeing the current version of the page.

Let me know if this helps!

Thanks,

Jennifer

[Jennifer]

Thanks Josip, everything looks good there, but I would recommend updating to the latest version of Community Tickets (4.5.3). If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

I see that you purchased Community Tickets several months ago…was it working previously, and if so, do you know when it stopped working (such as after an update)?

Is the ticket section not appearing at all on the front end form to add events?

Finally, can you please send me a screenshot of what you do see in the Community tab under Events > Settings > Community > Community Tickets? Please note that if you are replying via email, attachments will not come through. You will need to login and upload the screenshot directly to the thread.

Thanks,

Jennifer

[Jennifer]

No problem, I’m glad that worked for you!

Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open up a new thread if you run into any other issues.

[Jennifer]

No problem!

Since this has been marked “resolved”, I’ll go ahead and close it out. If you have any other questions, please feel free to open up a new thread!

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