[Jennifer]

Hi Joel,

Thanks for checking out our plugins! Events Calendar Pro will let you create recurring events, which have lots of options for setting recurrence rules, including weekly (see screenshot).

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hello!

Can you try adjusting the End of day cutoff setting under Events > Settings > General? This option allows you to “extend” the day so that events that run past midnight don’t show up on the next day.

Let me know if this works for you!

Thanks,

Jennifer

[Jennifer]

Hello!

Are you referring to the main events page or to the single event pages?

You can make a customization like this by following the instructions in our themer’s guide to copy the template for the view you want to edit into your child theme, where you can make your changes.

We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know exactly which views you would like this to appear on and where you would like the text to link to (for example, the main events page?), and I’ll be happy to point you in the right direction!

Thanks,

Jennifer

[Jennifer]

Hi Josip,

I’d be happy to help you out with this!

First, can you first verify that Community Tickets is active under the Plugins section of the Dashboard?

If so, can you please share your system info with me? I would also recommend taking a look at the following articles, which have some great info on getting up and running with Community Tickets:

New User Primer: Community Tickets

Configuring Community Tickets

Community Tickets: Tracking Sales and Getting Paid

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hello,

I would first recommend adjusting the stylesheet and template options under Events > Settings > Display, as they control how much the events pages inherit their styling from the theme. If this doesn’t help, then you may need to add some custom CSS.

We are a bit limited in the amount of support that we can provide for custom CSS, but if you get stuck or have any questions, please let me know! If you can send me a link to the page, I’ll be happy to point you in the right direction.

Thanks,

Jennifer

[Jennifer]

Hello,

Can you try clicking “Screen Options” at the top of the page and deselecting some columns? This will free up some space and should get the table displaying better for you.

Please let me know if this helps!

[Jennifer]

Hi Sebastián,

Thanks for checking out our plugins! Unfortunately we are not currently able to offer subscriptions for more than one year at a time. I’m sorry for the bad news there!

If there is anything else that I can help with, please let me know.

Thanks,

Jennifer

[Jennifer]

Hi Beatriz,

Thanks for checking out Filter Bar!

We do not currently have trial periods, but we do offer full refunds within 30 days, so feel free to take Filter Bar for a test run! If it’s not what you’re looking for, we’ll be happy to give you your money back.

We also have a demo site where you can test out Filter Bar from the front end. If you have any other questions, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Eric,

This is unfortunately a known issue, and we are working on getting it resolved. However, we do have a workaround for the time being.

You can follow the instructions in our themer’s guide to copy the tickets.php template (found at wp-content/plugins/event-tickets-plus/src/views/eddtickets) into your child theme and replace the code in your copy with this code.

I don’t have a timeline at the moment as to when the fix will be released, but I did link this thread to our internal ticket for the issue. As soon as we have an update, we’ll let you know here.

I apologize for the inconvenience this is causing! If you have any questions on getting the workaround implemented, please let me know!

Thanks,

Jennifer

[Jennifer]

Hi Angeli!

We actually have a snippet that will let you set the timeframe that you want to be shown in week view. You can add this to the functions.php file of your child theme:

/**
* Description: Set the timeframe that should be shown in the week view.
*
* Usage: Copy the snippet in your theme's (preferably child theme's) functions.php file.
* Adjust the $start_of_day and $end_of_day variables according to your needs.
*
* Plugins: The Events Calendar, Events Calendar Pro
* Author: Andras Guseo
* Last Updated: February 13, 2018
*/

add_filter( 'tribe_events_week_get_hours', 'filter_week_hours' );
function filter_week_hours( $hours ) {
// Set the desired times here
$start_of_day = 9;
$end_of_day = 17;
$hour = 0;
foreach ( $hours as $key => $formatted_hour ) {
if ( $hour < $start_of_day || $hour > $end_of_day ) {
unset( $hours[ $hour ] );
}
$hour ++;
}
return $hours;
}

Let me know if this works for you!

Thanks,

Jennifer

[Jennifer]

Hi Donna,

Thanks for reaching out! Events should be listed as upcoming until the end time for the event has passed. It sounds like this is not what’s currently happening?

Can you check that the site timezone setting is correct (Settings > General > Timezone)? This is a common cause of events being shown as “past” before they have actually ended. Be sure to clear out the cache within W3 Total Cache afterwards.

Let me know if this works!

[Jennifer]

Hi Alex,

Thanks for checking out our plugins!

Event Tickets Plus will let you sell tickets on your site. By default, tickets are added to events (or other post types) for specific dates, not the other way around. However, you could try using the custom fields feature to add a select box to the tickets where users could select the date they want to attend. Note that these fields do not have a datepicker format, so this would need to be a select-type box. Also, there is not any validation on the custom fields, so if you have a limited number of spots available for each date, then you would want to create separate tickets for each date.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Jennifer]

Hi Mark,

You can indeed use ACF with events, similar to how they would be used with other post types (events are the “tribe_events” post type – see screenshot).

Is there something specific that you are trying to do with the custom fields? We are limited in the amount of support that we can provide for customizations and integrations, but if you get stuck on something, please let me know! I’ll be happy to see what I can recommend.

I would also point out the additional fields feature that comes with Events Calendar Pro. These are custom fields that you can add to events, the values of which will be included on the front end of the event by default.

[Jennifer]

I definitely understand that! On second thought, you can also use the “daily” option and set an end date for the end of your spring break. The exclusion rules work the same way as the recurrence rules, so that may be an option for you as well.

If you would like to see some additional options added, then please do let us know over in our Feature Ideas Forum. This is what we use to gauge user interest in new features and help guide future development efforts.

Since this has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open up a new one if you have any other questions! 🙂

[Author]

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