Jennifer

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Viewing 15 posts - 1,666 through 1,680 (of 4,212 total)
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  • in reply to: Change heading text #1466263
    Jennifer
    Keymaster

    No problem! I’m glad you were able to get it changed 🙂

    If there is anything else that I can help with, please let me know.

    Thanks,

    Jennifer

    in reply to: Single page month view #1466261
    Jennifer
    Keymaster

    Awesome! I’m glad it’s working now.

    I’ll go ahead and close out this thread, but please feel free to open up a new one if you run into any other issues.

    Thanks,

    Jennifer

    Jennifer
    Keymaster

    Hi Ritsa,

    I’m glad to hear that it’s working now! If you run into any other issues, please let me know.

    Thanks,

    Jennifer

    in reply to: Venue Name Replaced by URL in Events Archive List View #1466210
    Jennifer
    Keymaster

    Hi Lance,

    I just tested that extension out in my local environment, and it is still working on my end. I would recommend switching to a default theme and see if the issue is still there. If so, then you may need to get down to a fully default environment (a default theme like Twenty Seventeen enabled and all other plugins disabled). From there, you can start re-enabling things one by one until the issue reappears.

    Please note that customizations and extensions are outside the scope of support that we typically provide in the forums, but if you do narrow it down to a conflict with your customizations, I’ll be happy to take a look and see what I can recommend. In this case, please share your code via a gist.

    Thanks,

    Jennifer

    in reply to: Show on initial page load #1465570
    Jennifer
    Keymaster

    Great, I’m glad to hear it’s working now!

    I’ll go ahead and close out this thread, but if you run into any other issues, please feel free to open up a new one.

    in reply to: Find Events drop down mobile view #1465377
    Jennifer
    Keymaster

    Thanks for sending that over! I don’t see anything obvious there that would be causing this. Were you able to find anything in your conflicts testing?

    in reply to: Customize Events Calendar Pro list View #1465376
    Jennifer
    Keymaster

    Hi Katty,

    I’m glad to hear that you were able to get it fixed! Nice job finding the source of the issue.

    I’ll go ahead and close out this thread, but if you run into any other issues, please feel free to open up a new one!

    in reply to: Import not working for certain facebook pages #1465374
    Jennifer
    Keymaster

    Hi Jim,

    No problem, so glad that it’s working for you now!

    I’ll go ahead and close out this thread, but if you run into any other issues, please open up a new thread 🙂

    Jennifer

    in reply to: Calendar view is not listing events in chronological order #1465353
    Jennifer
    Keymaster

    Hi Terri,

    Thanks for clarifying…it sounds like the events are being listed based on the post date, not the event date?

    If this is the case, is this happening only in month view, or in other views as well? This is likely being caused by a conflict with your theme or another plugin. Can you try running through these steps to test this out? You’ll want to get down to a default environment (with a default theme enabled and all other plugins disabled) and see if this is still happening. Please make sure that you have with WP_DEBUG enabled during testing. The free WP Staging plugin will let you create a quick copy of your live site that you can use for testing if you don’t already have a staging environment.

    Can you please share your system info with me as well?

    Thanks,

    Jennifer

    in reply to: Event Aggregator disrupting site displays and functionality #1465350
    Jennifer
    Keymaster

    This reply is private.

    in reply to: Events aggregator pre sales questions #1465349
    Jennifer
    Keymaster

    You do not need Pro, but you do need the free version (The Events Calendar) to be able to import with Event Aggregator.

    in reply to: Shortcode Event List not filtering categories or tags #1465345
    Jennifer
    Keymaster

    Hi Gerd,

    I’m glad that you were able to find the source of the issue. I would recommend first trying to adjust the settings from within the plugin to see if that makes any difference. We are limited in the amount of support that we can provide for plugin conflicts, but if you have any other questions, please let me know!

    Thanks,

    Jennifer

    in reply to: Conditionally show end time? #1463868
    Jennifer
    Keymaster

    Hello,

    I’m sorry about the delayed response, our forums have been a bit busier than usual lately!

    You can add a condition to check the category. The tribe_event_in_category function will check if an event is in a certain category, but it will not return true if you are checking the parent category of an event that has a child category of that parent.

    To use the parent category, you would need to first get the child categories and then check against those before hiding the end date.

    We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know!

    Thanks,

    Jennifer

    in reply to: Facebook Events Not Importing #1463774
    Jennifer
    Keymaster

    This reply is private.

    in reply to: Remove "Free" from event list and event details #1463712
    Jennifer
    Keymaster

    Thanks! Try adding this snippet (minus the opening <?php tag) to the functions.php file of your child theme. Let me know if this works for you!

Viewing 15 posts - 1,666 through 1,680 (of 4,212 total)