[Jaime Marchwinski]

Hi Marc,

Thanks so much for reaching out!

Other than the solutions that you have already found, I don’t have much more to suggest.  You can bulk edit your tickets under WooCommerce < Products, and change them all at once there, instead of one at a time.  However, moving forward,  you will have to manually change each of your tickets to Visible as well.

You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

https://tribe.uservoice.com/forums/195723-feature-ideas

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Terrence,

Thanks so much for reaching out again, and sorry that you have had so many issues with this plugin!

I can replicate the issue that you are referring to, as I see events duplicated upon each import.

If these are recurring events, you can use the following tool to help you delete duplicated events:

https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/

You can also change your Event Update Authority (under Events Settings < Imports) to Do not reimport events.

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Laurel,

This is using the most recent version of WooCommerce (3.3.5).  If you go to a WooCommerce Order and click on the white box under Item, the Reduce Stock and Increase Stock buttons appear.

In any case, glad to hear that you’ve found a working solution for yourself for now, and thanks for sharing with us!

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

This reply is private.

[Jaime Marchwinski]

Hi Uwe,

Unfortunately we cannot provide further support on custom snippets that have been created in the past.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

The tickets/rsvp.php template contains the rsvp form that users see on the front-end.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Gianni,

The following article can provide some insight as to how to properly add the customization to your code, with a few different options:

https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Joni,

Unfortunately, I could reproduce the other issue on my end. I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

I will set this thread’s status as “Pending fix” and link it to the report. This way, we will notify you once a fix is released.

We apologize for the inconvenience and we appreciate your patience while we work on this.

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Tom,

Thanks for providing me with that information.

Can you provide me with the URL to your iCal that you are importing, so that I can do some testing on my end as well?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Dave,

Thanks for going through all of that testing and providing all of that information.

It seems that the venues work, as long as longitude and latitude are specified.  Is this correct?

As I mentioned, I tried the same venues that you previously listed and could not replicate the issue that you were experiencing.

In any case, it seems that you have found a workaround so that the venues will show up.  Did you need any further assistance troubleshooting?

Let me know!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Francis,

Thanks for providing me with that information.  Has this license ever worked for you, or have you always seen this options greyed out?

It looks like you are not connected to the Event Aggregator server.

Can you check that the Event Aggregator is connected to your current license key? See My Account » Licenses to find your current key.

You may want to also just manually re-enter the license key, even if it is correct, and ‘Save Changes’.

Let me know how it goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Laurel,

I tested out the scenario that you were describing and I can replicate what you are seeing.  What you can do is when you change the On Hold order status to Complete, click on the ticket area in the Woocommerce Order and Reduce Stock, as in the following screenshot:

You can also choose to reduce the stock when the order is On Hold.

Let me know if that helps!

 

Thanks,

Jaime

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since this issue has been resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Glad you were able to figure things out, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great week!

[Author]

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