Jaime Marchwinski

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Viewing 15 posts - 2,101 through 2,115 (of 4,662 total)
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  • in reply to: Any progress on this one: Database error! #1491480

    Glad we could help, you are welcome back in our support forums any time!

    Since this issue has been resolved, I’m going to go ahead and close this thread.

    If you have any other questions on this issue, please feel free to open a new thread.

    Have a great week!

    in reply to: Any progress on this one: Database error! #1490869

    Hi Ilkka,

    After reviewing your request this essentially looks like a custom development task and so is outside of our stated scope of support.

    With that being said, we’d love to help point you in the right direction.

    I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to attempt the results that you are looking for.

    If you’d prefer not to tackle this customization on your own, we <i>may</i> be able to assist you further. We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

    In the meantime, if there is any more information you can share (including mocks) that will help us to better understand what you are seeking please do feel free to add them to this ticket.

    If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

    Let me know if you have any other questions on this topic!

     

    Thanks,

    Jaime

    Hi Jim,

    Thanks so much for reaching out again!

    Would you mind providing me with the URL that you are trying to import, so that I can do some testing on my end?

    Can you also take a screenshot of your scheduled import setup so that I can replicate that as well?

    Let me know if anything else comes up in the meantime!

    Thanks,

    Jaime

    in reply to: Event time changes if wordpress timezone is changed? #1490849

    Glad you were able to figure things out, you are welcome back in our support forums any time!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great week!

    in reply to: Month View #1490848

    Glad you were able to resolve your issue, you are welcome back in our support forums any time!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great week!

    in reply to: Any progress on this one: Database error! #1490847

    Hi Ilkka,

    Okay I understand now.  So you’d like the calendar to open on the month with events, rather than the current month?

    Are you looking for this functionality on the main calendar or when embedding a calendar view via shortcode?

    Just to let you know, we are limited by our Support Policy in how much we can help with customizations, but I will try to point you in the right direction.

    Let me know!

    Thanks,

    Jaime

    in reply to: Past event left in cart checkoutable #1490840

    Glad we could help, you are welcome back in our support forums any time!

    Since you marked the above response as the Correct Answer, I am going to close this thread.

    Have a great week!

    in reply to: Venue Address Importing Incorrectly – Google Calendar #1490838

    This reply is private.

    in reply to: Attendee list for community events #1490825

    Hi Amir,

    I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to attempt the results that you are looking for.

    You can also check out the following forum thread, which may have some useful information to point you in the right direction:

    https://theeventscalendar.com/support/forums/topic/set-default-columns-on-my-events-page/

    Let me know if that helps!

     

    Thanks,

    Jaime

    in reply to: Ticket Number Glitches #1490817

    Hi Ashley,

    I’m glad to hear that your new ticket appears to be working correctly!  Are you able to re-create one of the tickets that was not working properly and see if that resolves the issue?

    You can try moving the ticket, as in the following tutorial:

    https://theeventscalendar.com/knowledgebase/moving-tickets/

    Let me know if that helps!

     

    Thanks,

    Jaime

    in reply to: Import Capabilities #1490690

    Hi Jeff,

    You can certainly add RSVPs to each of your events, even if they have the same name.  You can also create a recurring event in order to populate the calendar and then break events from the series in order to add individual RSVPs for each event.

    You can import events from your Google Calendar and then add RSVPs to those events once they have been imported to your site.  If the events have the same name but different dates, they will still be imported and appear on the date that they are listed at.

    I hope this helps to clarify some things for you.  Please let me know if you have any other questions!

     

    Thanks,

    Jaime

    in reply to: DataBasis Full #1490679

    This reply is private.

    in reply to: Events not showing in Google events search #1490651

    Glad to help, let us know how it goes!

    in reply to: Google Calendar Sync – Two way sync not possible? #1490650

    Hi Jon,

    I’m sorry to hear that things did not work out for you the way you had expected.  You can fill out our Refund Request form here:

    https://theeventscalendar.com/knowledgebase/refund-policy/?utm_medium=email-support&utm_source=helpscout&utm_campaign=support

    Please let me know if you have any other questions!

     

    Thanks,

    Jaime

    in reply to: Any progress on this one: Database error! #1490648

    Hi Ilkka,

    In other words, if you have a category page without any events within that category in the current month, then the previous and next arrows will not show up?  Are you displaying this category page with a shortcode?  If so, can you provide me with that shortcode so that I can try to replicate the issue on my end?

    Let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

Viewing 15 posts - 2,101 through 2,115 (of 4,662 total)