[Jaime Marchwinski]

Thanks for your understanding! Let me know if anything else comes up!

[Jaime Marchwinski]

Hi William,

Thanks for giving that a try.  I do see this issue happening on your site still, and I still cannot replicate that issue on my own test site.

With that being said, can you try to create a fresh WordPress install and see if the export feature works then?

Let me know how that goes and if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Thanks for providing me with this information.

I have not yet been able to replicate this issue.  Can you tell me more about how this page is set up?

It looks like Day View, is it set to your homepage? Are you using a shortcode?

Let me know!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Laura,

Okay, that is good to know.  Visitor traffic does affect the ability of wp-cron to run as scheduled.

With that in mind, you can opt to run the import manually, or you can set up a real cron job through your host.  You can reach out to Flywheel to see what they can for you there.

Let me know how that goes and if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Signe,

Thanks for providing this additional information.

Can you please also enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Bobby,

If you have customizations in place, I would recommend backing up your site and files first before doing this, just in case.

You can also start off by clearing your cache and browser history.

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi April,

Can you provide me with the .ics that you are importing, so that I can see if it works on my end as well?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Thanks for providing me with that information.

It looks like you are on version 4.3 of Events Calendar PRO.  We are currently on version 4.4.30.1.  Would you mind updating your plugin and then test if this issue is still occurring?

Let me know how that goes!

 

Thanks,

Jaime

[Jaime Marchwinski]

Glad to hear it and thanks for sharing, you are welcome back in our support forums any time!

Since this issue has been resolved, I am going to close this thread.

Have a great week!

[Jaime Marchwinski]

Hi Gordon,

Thanks so much for reaching out!

It appears from your system information that your plugins still have not been updated, although you indicated that you have.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Gordon,

Thanks so much for reaching out!

As a first step, can you update all of your Events Calendar related plugins to their most recent versions and see if that helps?

Let me know how that goes and if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi @johnskinnycook.com,

Would you mind opening up your own thread, so that we can provide you with individualized attention on this issue?

Thanks for your understanding!

[Jaime Marchwinski]

Hi Jo,

Thanks so much for reaching out!

I’m sorry to hear you are experiencing this problem.

It is a current known issue and our devs are working on a patch. In the meantime, some users have been able to see a temporary fix if you go into Events > Settings > Display and choose “Use Default Mobile View” or one of the other views.

I can’t guarantee this will work in your case, but its worth a try.

We will update you as soon as this issue is resolved.

Please let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Jaime Marchwinski]

Hi Sam,

Thanks so much for reaching out and for your interest in our products!

With Event Tickets Plus and Events Calendar PRO, you can create tickets for your events.  You can use these tickets to create bookings for your events with a capacity for each event.

Display a list of weekly tours and the available hours

Yes, you can display your events in a Week View and show the available hours

Every tour should have a tour cars which we can enter pics, description, hours, etc.

You can add a variety of details, photos, and Additional Fields for each of your cars

User can sign to one of the tours
user must give us his info: name, phone, email

Yes, users can sign up for a tour by purchasing a ticket and can provide additional attendee information.

I get notification about new user the signed to the tour
The user receives a confirmation email for booking the tour

Yes, you can enable email notifications for the admin and the users.

The tour added automatically to the user calendar

Individual users can view the events that they are signed up for in a list, and you may choose to customize this page further.

2. We are making more than 5 events every week
I want to display a list of weekly events
Every event should have an event card which includes pics, description, hours,price etc.
User can sign to any event he likes
user must provide the following info: name, phone, email
I can see a list of all users who signed to the event
The user receives a confirmation email for booking the event
The event added automatically to user calendar

All of this would be possible in the same way I described above.

3. We would like to display the coming events in 3 ways:
Calendar, grid, list.

Yes, all of these views are available with Events Calendar PRO.

4. We have several geographical locations that are displayed in our site.
Can I show events to a specific location?

Yes, you can achieve this by creating a category for each of your events and displaying via a category view or using a shortcode.

• https://theeventscalendar.com/knowledgebase/event-categories/
• https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
• https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Let me know if you have any other questions!

 

Thanks,

Jaime

 

[Jaime Marchwinski]

Thanks so much for reaching out!

If that information is required for your attendees, it should be available via the Attendees CSV Export.

Are you seeing different results?

If so, as a first step, I’d recommend updating your Events Calendar related plugins to the most recent versions and then test if this functionality has returned.

Let me know how that goes!

 

Thanks,

Jaime

[Author]

Posts