Page not found – 404 error on recurring events

[Gordon Bain]

Hi,

Even though I’ve updated every single plugin I’m facing the 404 error again on recurring events. I’ve done both of the following steps but it didn’t solve my problem:
https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

Can you please help me deal with that asap?

[Jaime Marchwinski]

Hi Gordon,

Thanks so much for reaching out!

It appears from your system information that your plugins still have not been updated, although you indicated that you have.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Gordon Bain]

This reply is private.

[Jaime Marchwinski]

Thanks for providing me with that information.

It looks like you are on version 4.3 of Events Calendar PRO.  We are currently on version 4.4.30.1.  Would you mind updating your plugin and then test if this issue is still occurring?

Let me know how that goes!

 

Thanks,

Jaime

[Gordon Bain]

Alrighty, that one solved the problem. Can you tell me how could I add Sold Out option to sold tickets? So it show the message on the out ouf stock tickets that they are out?

[Jaime Marchwinski]

Hi Gordon,

Glad to hear it!  Let’s keep it to one issue per thread, so can you please open up a new thread for your other issue?

 

Thanks,

Jaime

[Gordon Bain]

Sure thing Jaime, one last thing before we close that ticket. Would it be possible to do something with that permalinks? http://www.swfitnessayrshire.com/event/hiitstep1-3-3-3-3-2-2-3-3-4-5-2-4-5-7-3-3-5-2-3/
So they kinda look more pleasant?

[Jaime Marchwinski]

Hi Gordon,

I’d recommend you change the permalink structure to Post Name, so that it did not include the Post ID as well.

You can read more about permalinks best practices here:

https://theeventscalendar.com/knowledgebase/permalinks-best-practices/

I hope that helps!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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