404 not found error for mobile calendar after update

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  • August 12, 2018 at 5:48 pm #1595797
    Jo
    Participant

    There seems to be some sort of redirect applied when I click the calendar link on mobile version following update – lands on a 404 not found. Desktop calendar does display.

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    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/month-view-not-working-on-mobile-following-update-list-view-not-working-either/

    August 14, 2018 at 5:35 am #1596893
    Jaime Marchwinski
    Keymaster

    Hi Jo,

    Thanks so much for reaching out!

    I’m sorry to hear you are experiencing this problem.

    It is a current known issue and our devs are working on a patch. In the meantime, some users have been able to see a temporary fix if you go into Events > Settings > Display and choose “Use Default Mobile View” or one of the other views.

    I can’t guarantee this will work in your case, but its worth a try.

    We will update you as soon as this issue is resolved.

    Please let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    September 12, 2018 at 4:23 pm #1620223
    Victor
    Member

    Hi Jo!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    October 4, 2018 at 9:35 am #1637532
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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