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March 30, 2018 at 10:33 am in reply to: Event Aggregator Facebook Group Event Imports Creating 2 Copies (continued) #1493012

Jaime Marchwinski
Keymaster

Hi Jim,

Thanks for providing me with that information.

I imported the first Facebook Group that you provided and set up a scheduled import. Upon first import, and subsequent imports, I am not seeing duplicate events appear.

Is there anything else in that process that I am missing? Also, I noticed that on Facebook, the event takes place at 10pm on April 20, but on your site it is listed as 3am on April 21. Is this intended?

Let me know!

Thanks,

Jaime

March 30, 2018 at 10:15 am in reply to: All Events link on single event to shortcode post #1492994

Jaime Marchwinski
Keymaster

Hi Chris,

Thanks so much for providing me with that information.

This is actually related to a known bug that we are currently working on.

We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this.

I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.

They need to assign it, code it, test it, and schedule it for release.

The good news is that you will be contacted as soon as a fix is available.

Thank you for your patience as we see this through. Please let me know if you have any other questions in the meantime!

Thanks,

Jaime

March 30, 2018 at 5:08 am in reply to: Importing Venues via iCal #1492600

Jaime Marchwinski
Keymaster

Glad we could help, you are welcome back in our support forums any time!

Since you marked this thread as Resolved, I am going to close this thread.

Have a great weekend!

March 30, 2018 at 5:04 am in reply to: Same issue with event tickets date and time not saving (or editing) correctly #1492598

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 5:03 am in reply to: WooCommerce ticket Start Sale date and time not saving as expected #1492596

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 5:03 am in reply to: Strange interferences between start date and event-post date #1492595

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 5:02 am in reply to: Ticket Fieldset changes not updating #1492594

Jaime Marchwinski
Keymaster

Hi Lauren,

I just wanted to reach out to let you know that we did not include a fix for this issue in our latest release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

We have determined that this is not a bug, as the ticket fieldsets are just meant to easily fill the attendee registration fields.

Let us know if you have any other questions!

Thanks,

Jaime

March 30, 2018 at 4:45 am in reply to: Schedule Imports Category Edits Not Saving #1492588

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 4:44 am in reply to: Abstract post types ordering #1492587

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 4:43 am in reply to: Organizer order in events #1492585

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 4:42 am in reply to: Re-arrranging organisers on an event #1492584

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 4:41 am in reply to: Reorder Organisers in edit event page [2] #1492583

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 4:38 am in reply to: Recurring events showing incorrect time after Daylight Savings Time ends #1492579

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 4:38 am in reply to: All Recurrent Events Off an Hour After DST #1492578

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

March 30, 2018 at 4:37 am in reply to: Recurring Events either side of UK DST (Daylight saving Time) #1492577

Jaime Marchwinski
Keymaster

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime
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Viewing 15 posts - 2,011 through 2,025 (of 4,662 total)

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