Same issue with event tickets date and time not saving (or editing) correctly

[Michele Justin]

As per the associated post, we too are finding this issue, and means we cannot publish our events accurately.

Will it instead work if we delete the event, republish it, and then modify the date afterward?

Currently we published it with the ticket information set at the same time, and got the buggy effect. Editing again does not fix.

According to the previous original post, they inferred that they could indeed publish first, and then edit afterward?

cheers
Darryl (for Michele).

========================
PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/woocommerce-ticket-start-sale-date-and-time-not-saving-as-expected/

[Victor]

Hi Darryl!

I’m sorry to hear you are also being affected by this issue.

It should be possible to edit the ticket start sale date and time after the event is published. Are you having trouble editing this once the event has been published?

If so, have you tried creating a new event and see if any difference?

Let me know about it.

In the meantime, I will set this thread’s status to “Pending fix” and link it to the report so we can notify you once a fix is released in one of our next maintenance releases of our plugins.

We apologise for the inconvenience and we appreciate your patience while we work on this.

Thanks,
Victor

[Jaime Marchwinski]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts