Forum Replies Created
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AuthorPosts
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January 1, 2017 at 5:46 pm in reply to: When changing an existing RSVP ticket to WooCommerce, it won't update #1212197
Hunter
ModeratorHey Hans,
Welcome back and I hope your New Year is off to a great start! We have a bug logged resembling what you’ve described, so I’ve added this forum thread to the report which helps expedite the process of getting a fix included in an upcoming release. I don’t have a date when that will be, but please stay tuned to our Release Notes and the plugin changelogs for more information.
It would also be helpful if you could review our Testing for conflicts guide and let me know what you find out. Include your System Information as a private reply. Doing so will help the developers when working on improvements. Thanks again and let me know if you’ve got any additional questions or comments. Cheers!
Hunter
ModeratorHi Carlos,
Welcome to our premium plugin support forums and sorry to see you’re having troubles. Before we proceed, can you please review our Testing for conflicts guide and reply back with your findings? Please include your System Information as a private reply.
Once we eliminate the potential of a theme and/or plugin conflict, we’ll have a better idea on how to proceed. Cheers!
Hunter
ModeratorHey James 🙂
Welcome back and I hope your New Year is off to a great start! Does your theme include a section where you can input custom CSS? If so, please try adding the following code there:
.tribe-events-cal-links {
display: none !important;
}.tribe-events-ical {
display: none !important;
}This code should work wherever you normally manage CSS for your site. One last idea is to use your browser’s ‘Inspect’ tool. Please take a few minutes to watch this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video. Let me know if you’re able to successfully “hide” the export buttons and have a great evening.
Cheers!
Hunter
ModeratorHey Julien,
Sorry to see you’re having troubles. You have posted in our Pre-Sales Questions forums which we’re unable to provide support in. Please create a thread in the Community Events support forum and we’d be happy to help get your question addressed.
Thanks for understanding and good luck resolving your issue. Have a good evening!
Hunter
ModeratorThis reply is private.
Hunter
ModeratorHello!
First off, thank you for your question and welcome to our Pre-Sales Questions channel! I haven’t personally built any type of membership site using our plugins, but I know it’s being done by many users. You might be able to find an example on our Showcase page.
We offer a 30-day money back guarantee, so if you wanted to test things out, there’s essentially no risk if things don’t work out! Another option would be to test using our free plugin, Event Tickets, though you might be limited on what you can test.
Sorry I can’t be more specific and let me know if you have any more questions. Thanks again and have a great week ahead. Cheers!
Hunter
ModeratorHello,
We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.
If you have a PRO license, you can log into your account and get assistance through the PRO forums.
Thanks for understanding and good luck resolving your issue. Have a good day!
Hunter
ModeratorHi Neil,
Thank you for posting to our premium plugin support forums and sorry to see you here under the circumstances. Have you tried posting to the forums about any issues you’re having? We are here to help where possible!
If you’re still ready to head in another direction, please visit our Refunds page and we’d be happy to process that for you.
Thanks again and have a great New Year’s Day!
January 1, 2017 at 5:07 pm in reply to: How do I make the featured Image clickable on mobile devices? #1212181Hunter
ModeratorHi Manuel,
Welcome back! I hope your New Year is off to a great start. The featured images should be a clickable link which takes users to the single events. Have you tested to see if the issue occurs with the default WordPress theme and only our plugins active? Please review our Testing for conflicts guide and reply back with what you find out. Please include your System Information as a private reply.
Cheers!
Hunter
ModeratorHey Steve,
Welcome back to our premium plugin forums. I hope your New Year is off to a great start! Unfortunately, I don’t have any new information for you. We are still working on hashing out the details and running through the necessary tests, therefore I cannot provide any sort of timeframe.
Sorry I don’t have a better answer for you and let me know if you’ve got any more questions. Cheers!
Hunter
ModeratorHey Gary,
My Christmas was outstanding. Thank you for the well wishes and I hope the same for you! I haven’t personally seen any examples of the Google Maps styled being altered, though I’m sure it wouldn’t be too hard through the use of CSS and the help of our Themer’s Guide.
This is another request I feel worth submitting to our UserVoice Feature Ideaspage. Hopefully we can get that option included in an upcoming feature release.
Feel free to reply back if you have any more questions. Take care!
Hunter
ModeratorHello,
I hope your New Year is off to a great start! I’ve logged a bug for the issue you’re experiencing. I’m not sure what the developers will decide in regards to if the issue lies within our code or the page builder’s code, but if I get any more info on the matter, I’ll be sure to update the thread.
For the time being, I’ll mark it as ‘Pending Fix’. Please stay tuned to our Release Notes and the plugin changelogs for more information. Thanks again and let me know if you’ve got any additional questions or comments. Cheers!
January 1, 2017 at 4:39 pm in reply to: 50 classes over 4 days – avoiding conflicts, calendar – full event management #1212172Hunter
ModeratorHey, Joe!
Welcome to our Pre-Sales Questions channel and thank you for considering our products for your workshops. Out plugin is used for all types of purposes, including conferences and individual concerts. You can see various examples of it in action on our Showcase page.
Features included in our plugins:
- Post events
- Let users see an overall schedule
- Sell event tickets
- Let teachers log in to see counts for their classes
Features not included in our plugins:
- Don’t let folks buy tickets for overlapping events
- Manage a waiting list for each class
- Give users a schedule after they check out
Without doing too much research, I imagine there are other plugins out there that can help bridge the gap. Another idea is to visit our UserVoice Feature Ideas and submit any feature requests you have there. Our support team members are here to help where possible too, though we are limited on providing custom code.
Please let me know if this helps answer your questions and have a great Monday morning. Cheers!
Hunter
ModeratorHey Dirk,
We have a bug logged resembling what you’ve described, so I’ve gone ahead and added this forum thread to the ticket which helps expedite the process of getting a fix included in an upcoming release. I don’t have a precise date when it will be available, but please stay tuned to our Release Notes and the plugin changelogs for more information.
Just to be sure, I would review the Testing for conflicts guide to make sure you’re not experiencing a conflict other than what we already know about. Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. Note what you find and please include it in your reply.
I’m not seeing any temporary workaround other than backdating to version 4.3.2 of TEC (pro should be OK at 4.3.4) or using some CSS magic to help address the faulty code until we get it included in a maintenance release. This Customizing WordPress #2 – Using Chrome Developers Tools YouTube is a helpful visual example.
Thanks again and let me know if you’ve got any additional questions or comments. Cheers!
Hunter
ModeratorAwesome! I appreciate the update and glad to hear the issue has been resolved. Please open a new thread if you have any more questions. Cheers!
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