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Hey Karly,
You might want to give a plugin like Theme My Login a shot. Let me know if it helps out and have a great evening. Cheers!
Hey Riccardo,
Welcome back. I understand your point on how the ‘Month’ view should “jump” to the next month containing an event relating to the search term, but at this time, it returns the “There were no results found…” message if no relative events are taking place that month. I unfortunately don’t have any workaround at this time, but our UserVoice Feature Ideas is the best place to express what you want to see in an upcoming feature release.
Sorry I don’t have anything better for you and should it exceed your level of expertise, we’ve got a list of customizers that can help assist. Best of luck and have a great evening. Cheers!
Hello 🙂
Welcome to the PRO support forums! I’d be happy to help out. The first step in these instances is to review our Testing for conflicts guide and reply back with your findings. We’ll continue troubleshooting from there. Thanks again and have a great evening. Cheers!
Mark,
I’m glad to hear you’ve got it all working as desired and thanks for the patience while we explored our options. Feel free to open a new thread if you have any more questions and have a great afternoon. Cheers!
Hi John,
I really wish I had more to offer here in regards to support, but I’m not seeing any others experiencing the same errors nor do we have any logged bugs reflecting what you’ve shared with me. If it gets above your level of expertise, we’ve got a list of customizers that can help figure out where those errors are coming from and how to resolve them.
Sorry I can’t be of more assistance and best of luck.
Cheers!I’m really not sure what the exact issue is, but I always recommend backing up prior to doing any major changes/updates. Can you please try updating manually and let me know if that works?
Welcome back,
I unfortunately don’t have a concrete time at this moment. As mentioned, keep an eye on your wp-admin and theeventscalendar.com/blog for release notes. Cheers!
Hey John,
Without accessing the back end of your site (which we’re unfortunately unable to do), I wouldn’t really know where the issue is coming from. Between the Themer’s Guide and Testing for conflicts guide, those two articles should help steer you in the right direction. Per Forum Rules, we’re unable to support theme and/or plugin conflicts.
If it gets beyond your level of expertise, we’ve got a list of customizers that can help resolve the missing menu issue. I wish I could do more here and thanks for understanding. Best of luck and have a good rest of your week. Cheers!
Hi and thank you for the updates,
Without being able to reproduce the issue using the default WP theme and only our plugins active, there is unfortunately not much we can do in regards of support. Outside theme and/or plugin conflicts extend beyond what we’re able to cover.
If it gets beyond your level of expertise, we’ve got a list of customizers that can help resolve the conflicts.
Best of luck and sorry again we can’t do more at this time. Cheers!
Scott,
Thank you for getting back to me. Would you mind sending over screenshots of your WP timezone settings? Also, please include your System Information as a private reply. Thanks again and take care.
Cheers!
Hey John,
Sorry to hear about the troubles! I am fairly limited on the amount of support I can provide here due to the issue(s) relating to theme customizations. If you haven’t reviewed our Themer’s Guide, it does an excellent job of explaining how to go about creating and saving custom templates.
You might also want to visit Events > Settings > Display and try different options found there. Let me know if anything I’ve said helps get you started in the right direction and have a great afternoon. Cheers!
Hey George,
We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.
If you have a PRO license, go ahead and log into your account to get assistance through the PRO forums.
Thanks for understanding and good luck resolving your issue. Have a good day!
Hello, Gentlemen 🙂
@REIDIN, can you please confirm you’ve deactivated all plugins other than ours and reverted back to the default WP theme as outlined in our Testing for conflicts guide? Reply back and let me know if you’re able to update successfully. You might also want to try upgrading manually.
@supernaut – if you wouldn’t mind, create a separate thread and include the findings from the Testing for conflicts guide in your initial post and we’d be happy to help out. Thank for understanding and I’ll keep an eye on the queue for your thread.Cheers to the both of you and thanks for choosing PRO. Take care!
Hi and welcome to our Pre-Sales Channel!
We are unfortunately unable to provide support here, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.
If you have a PRO license, you can log into your account and get assistance through the PRO forums.
Thanks for understanding and good luck resolving your issue. Have a good day!
Hello Cissy,
We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.
If you have a PRO license, you can log into your account and get assistance through the PRO forums.
Thanks for understanding and good luck resolving your issue. Have a good day!
