Server error logs

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  • #1154928
    John Paul
    Participant

    Hi, I have noticed a lot of error messages in my server logs associated with the calendar plugin. I cannot add the file as it is a txt file and it is too large to paste in here….. so here is a small section

    [Tue Aug 23 00:28:31.123994 2016] [:error] [pid 14196] [client 78.144.235.125:48723] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:31 am, referer: http://www.ashdowncookeryschool.co.uk/wp-admin/post.php?post=3499&action=edit
    [Tue Aug 23 00:30:32.151047 2016] [:error] [pid 7997] [client 78.144.235.125:49071] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:32 am, referer: http://www.ashdowncookeryschool.co.uk/wp-admin/post.php?post=3499&action=edit
    [Tue Aug 23 00:32:33.007335 2016] [:error] [pid 23567] [client 78.144.235.125:49491] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:33 am, referer: http://www.ashdowncookeryschool.co.uk/wp-admin/post.php?post=3499&action=edit
    [Tue Aug 23 00:34:36.835837 2016] [:error] [pid 17035] [client 78.144.235.125:49821] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:36 am, referer: http://www.ashdowncookeryschool.co.uk/wp-admin/post.php?post=3499&action=edit
    [Tue Aug 23 00:36:34.980811 2016] [:error] [pid 1764] [client 78.144.235.125:50103] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:34 am, referer: http://www.ashdowncookeryschool.co.uk/wp-admin/post.php?post=3499&action=edit
    [Tue Aug 23 00:38:35.989384 2016] [:error] [pid 14196] [client 78.144.235.125:50406] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:35 am, referer: http://www.ashdowncookeryschool.co.uk/wp-admin/post.php?post=3499&action=edit
    [Tue Aug 23 00:40:18.109323 2016] [:error] [pid 826] [client 52.33.141.114:38575] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:18 am
    [Tue Aug 23 00:40:36.994800 2016] [:error] [pid 1763] [client 78.144.235.125:51055] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:36 am, referer: http://www.ashdowncookeryschool.co.uk/wp-admin/post.php?post=3499&action=edit
    [Tue Aug 23 00:42:38.466668 2016] [:error] [pid 14196] [client 213.219.39.243:39026] event-tickets/common – Log: Initializing Tribe Events on Aug, 23rd at 12:08:38 am
    [Tue Aug 23 00:42:38.589174 2016]

    #1155107
    Hunter
    Moderator

    Hi and welcome back 🙂

    Is it possible for you to paste the contents of your error log into Pastebin and share a link with me? Also, I notice in your System Information that you’re running outdated versions of our plugins. Are you able to update to the latest versions and see if the issues still appear in your error log? To ensure I’m not missing something, I did a check of our logged bug reports and don’t see anything resembling what you’ve described, so it doesn’t appear to be a widespread problem at this time.

    Let me know on both accounts and have a good evening. Cheers!

    #1155263
    John Paul
    Participant

    http://pastebin.com/wt9iYyEn

    I am planning on updating the site at the weekend.

    #1155469
    Hunter
    Moderator

    Hey John,

    Thank you for sending that over. Let me know how the error log looks after you’ve updated your plugins and if possible, review our Testing for conflicts guide to see if the error still occurs while your site is in “testing” mode. Testing environments are handy for these scenarios.

    Let me know how the updates go and take care. Cheers 🙂

    #1156724
    John Paul
    Participant

    Hi, I updated all the plugins on a staging site and I am getting the same issue of error logs.

    WPEngine have analysed the logs and tell me they are coming from the plugin that disable the QR codes. It is clearly not a major issue. However, it would be good not to have these in the log so it generate so many that it potentially masks seeing any logs that we should worry about.

    #1157191
    Hunter
    Moderator

    Hey John,

    Thank you for the response. Are you able to leave only our plugins and the default theme active on your staging environment for a day or two to see if the errors persist? I did another check of our logged bug report and am not seeing any similar instances, so I’m still not really sure where the problem is coming from as I’m unable to recreate the issue myself.

    Let me know if that’s a possibility and if so, what the results are. Thanks again and take care. Cheers!

    #1160329
    John Paul
    Participant

    I de activate the QR plugin and still go the same error logs. So I have no idea where to go now with this.

    #1160710
    Hunter
    Moderator

    Hi John,

    I really wish I had more to offer here in regards to support, but I’m not seeing any others experiencing the same errors nor do we have any logged bugs reflecting what you’ve shared with me. If it gets above your level of expertise, we’ve got a list of customizers that can help figure out where those errors are coming from and how to resolve them.

    Sorry I can’t be of more assistance and best of luck.
    Cheers!

    #1169899
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 9 posts - 1 through 9 (of 9 total)
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