[George]

Hey Anthony,

Sorry for the trouble you’ve run into here! This issue is indeed a bit odd, and I cannot recreate it on my own testing site…

You mention testing for conflicts, but I’m curious, is there any way you could share a link to a live version of your checkout pages so we can test this out directly? If possible, could you also have your site in the “Testing for Conflicts” state, where a default theme like Twenty Twelve is active and NO plugins are active except Events Calendar (and PRO if you have it), WooTickets, and WooCommerce?

Thank you so much if you can do this! It will let us view your issue in person and see if there are any obvious JavaScript or HTML-related things here, which may be the case.

Thanks,
George

[George]

Hi Alex!

This is definitely a customization you can make. While we cannot offer support for customizations, I can happily point you in the right direction to make this customization as simply as possible 🙂

For starters, you’ll definitely want to read through our official Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/. That’ll give you a great overview on the method for customizing calendar views in a safe way.

Once familiar with those methods, you’ll want to use them to create a theme-specific version of the follow PRO plugin file: /pro/map/single-event.php.

There’s a whole block of code here labeled with the following HTML comment, around line 54 of the original file or so:

<!-- Venue Display Info -->

Simply remove that original code and replace it with code that gets the Event Categories. There are many ways to do this, but the simplest way might be to do something like this instead:

echo '<br>';

echo tribe_get_event_taxonomy( get_the_ID(), array(
	'before'   => '<span style="margin-right:10px;">',
	'sep'      => '</span><span style="margin-right:10px;">',
	'after'    => '</span>'
) );

Play around with this – explore functions within The Events Calendar itself, and general WordPress functions related to categories and such, and you should be able to get the categories displaying nicely. You can use custom CSS from there to style things exactly as you’d like.

Be sure to keep good backups of all custom code like this, too!

Best of luck with your customizations,
George

[George]

Hi Eric,

You mention that you purchased PRO, but just to be 100% certain, have you gone through the whole process of installing and activating it as well? If not, then be sure that you have both the free version of the plugin and the PRO version installed and activated on your site.

Let us know if this information helps!

Thanks,
George

[George]

Hey Martin,

You do not need both plugins. They are sold separately and work wholly separate of each other. All you need is to have the core/free version of the plugin active, and then any add-ons you’d like (or none! :)).

Next, the Community Events add-on does not create a second calendar or anything  – it uses the same calendar that the free/core version creates, but simply adds a page where users can submit their own events to it.

Definitely check out the link I shared earlier: https://theeventscalendar.com/product/wordpress-community-events/

Watch the intro video, check out the “New User Primer”, and generally just explore that product page to learn more about what the add-on does and if it’s useful for you.

Let us know if this helps!

Thanks,
George

[George]

Hey Michael,

Thanks for your patience with your issues and for playing around with things here. One thing you mentioned in your last reply was this:

When I enabled again and blocked Contributor and Subscriber roles the redirect started again.

What happens if you only enable one of these roles, and try everything out again? Note what happens with one checked, then try the other option, and see what you find. This might reveal that your admin account, for some reason, is erroneously set to one of these “lower”-access User Roles, instead of being a full-access administrator.

I’m assuming since the community add-on allows for events to be submitted by visitors that we probably want some sort of access control in place.

This is totally your call – you can make the submission form open to anyone who visits your site, logged-in or not, but you’re right that most of the time people want some sort of blocking and requiring of users to log in to your site. If you enable the access control and simply leave all “Roles to block” un-checked, then anyone who has a user account on your site can use the form, but anybody in the general public will still be unable to use your form (unless they, too, create their own account on your site, which you can regulate separately from Community Events altogether).

I hope this information helps! Thanks again for your persistence with the issue 🙂

Cheers,
George

[George]

Glad to hear it! Best of luck with your customizations Nicola – I’ll close this ticket for now, but if other questions or concerns arise, don’t hesitate to come along and open a new ticket any time 🙂

Cheers,
George

[George]

Hi Nicolas,

Thanks for sharing your findings so far – that is indeed not ideal, and is still not something I can recreate on my own site, so something still indeed seems to be awry on your site specifically.

We really appreciate your patience with the issue and your willingness to do some deeper digging for it – thank you!

Keep us posted on what you find 🙂

— George

[George]

🙂

[George]

🙂

[George]

Hey Michael, this issue will remain closed for the time being but I just wanted to note that it was re-assigned to me for now – open a new thread any time you’d like if other questions or concerns arise! 🙂

Thanks,
George

[George]

Hey Allen, glad you worked things out here. This thread will remain closed, but I just wanted to note that I’ve taken it over from Jami since she’s moved on to other things at the moment. If other questions or concerns arise, don’t hesitate to open a new thread 🙂

Cheers,
George

[George]

Hey Luciane,

Jami’s answers here are accurate and there’s not much to add to them, though I just wanted to note that I’ll be taking over the thread since Jami’s moved on to other things from Modern Tribe at the moment.

It’s been a while since your last reply, do you have any thoughts here? No worries if not – like I mentioned, there’s not much to add to what Jami shared here.

I’ll close this thread up soon to keep things organized, but if anything comes to mind that you’re curious about in the next few days let us know here! 🙂

Thanks,
George

[George]

Hey Stefon,

Just wanted to note here that I’ve taken over this thread. It will remain closed for now since it’s been a while since we’ve heard from you, but if you have more questions related to this issue feel free to open a new thread – link back to this thread for reference, if you think of it, and we’ll pick up where we left off and try to offer some more insight here.

Thanks!
George

[George]

Hi TkWalker,

Just wanted to chime in here because we are, indeed, going to close up this issue since it’s been a while since your last reply.

I hope things work out for you, there are some inherent limitations to the size of queries, especially if you’re hosting your site on a shared host or anything.

Best of luck with your site!

[George]

Hey Angela!

You can indeed change this. The Events Calendar just inherits the default settings from your WordPress installation, so to change what day of the week your weeks start on, just head to Settings > General in your admin area and find the “Week starts on” option – here’s a screenshot of this for reference: https://cloudup.com/cUHumNu_u5V

If you change that option, and save the changes, your month and week views should all be updated to reflect this new start-of-the-week 🙂

Let us know if this helps!

— George

[Author]

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