[George]

Hey Michael,

Thanks for this additional information, some sort of remnant of your original calendar option could indeed be the source of your problems here. I’m not quite sure why, though – all I know is that “posterboard” is not something that by default would be coming from The Events Calendar itself.

That fact would likely mean that either a) the “posterboard” reference is from a customization you’ve made to your instance of The Events Calendar or b) as mentioned above, something from your original calendar plugin is the problem here.

To investigate Possibility A here, I’d recommend double/triple-checking any possibility of code customization you have made to any aspect of our plugin. If any such customizations exist, then make a backup of them but then temporarily remove them from your site. See if any issues persist.

To investigate Possibility B, I’d recommend contacting the support team of that other plugin – this may be an issue they’ve seen before, or can otherwise offer some insight about.

I’m sorry that neither option here is very compelling, but I’m just failing to think of something further that we can do with The Events Calendar itself. If I’m able to think of something, I’ll post here, and hopefully you post too if you’re able to contact your original plugin’s support team and such.

Thanks for your continued patience with this issue Michael! It means a lot to us.

George

[George]

Hey Kobe,

Thanks for your interest in our plugins! I’ll address your questions in order:

1.I know that pro plugin would able to set recurring events, so if I set a event repeat once a week for 8 weeks, then there would be one single event page for 8 event or would be 8 single event pages for each weeks?

There would be one Event page for each event – or 8 separate pages in total, in other words.

2.If I want to show this event’s repeat dates as list view in the single event page, could this plugin do that?
(looks kinda like this: http://www.pogdesign.co.uk/cat/Game-of-Thrones-summary )

You could do this, but it’s not a default display option and is something you’d have to customize and style yourself.

3.Could recurring events show a subtitle like S01E01 ,S01E02 in month view or other views? (looks like this: http://www.pogdesign.co.uk/cat/ )

They could show a subtitle like that, but it’s not a default feature and is something you’d have to custom code yourself…it would be a simple customization, but a customization no less.

I hope this information helps! One thing to note is that we don’t support customizations here in the forums, so for items #2 and #3 here, where I mention having to code things yourself, you really would have to code them by yourself, or hire someone else to do it for you – we could only offer some general advice at best for those sorts of customizations…

Let us know what you think Kobe, or if you have any other questions or concerns! 🙂

Cheers,
George

[George]

Hi Chetan,

I checked out your link and there were unfortunately two “jQuery is not defined” errors on your page. These errors are not coming The Events Calendar or Community Events, so the problem may not be with your theme directly but is coming from another plugin – or the combination of one of these plugins with your theme…

The best way to troubleshoot this is to run through our full set of troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Start with the theme deactivation test, and then proceed from there with deactivating each other plugin on your site. Check on the issue after each and every single deactivation, which will help reveal what plugin is actually to blame here.

Let us know what you find!

Thank you,
George

[George]

Hi Neil,

Event Rocket is not an official plugin by Modern Tribe and is not supported here. I’ll close up this thread because of that, but before doing so, I’d recommend looking into using some JavaScript to make these elements on your page clickable…

Cheers!
George

[George]

Hey Neil,

There could be several things causing this. I’d encourage you to instead post this support question to the support resources for that notifications plugin itself, but what is likely happening is that the custom Events Category taxonomy is not being looked for by the notifications plugin, and/or it is missing all the extra post metadata tied to “events” (which store a lot of the essential information like start date, time, venue-relationship, etc.).

Definitely reach out to that plugin’s support resources, hopefully they can shed some light on this and offer hep for getting their plugin to pick up all this extra Events data.

Cheers,
George

[George]

Hey Neil,

Thanks for reaching out to us. We don’t offer support for customizations here, so the best we can do is point you in the right direction on how to implement what you want, but fortunately that should be fairly simple to do.

I’ll answer your questions in reverse order – to learn how to make an update-agnostic template for any of the plugin’s views, check out our official Themer’s Guide here: https://theeventscalendar.com/knowledgebase/themers-guide/

When it comes to adding links to the iCal and gCal export links, you have two different methods of doing this. First, you could look for the ‘tribe_events_single_event_after_the_content’ action in various public calendar views, and manually add custom HTML for your links after this. Or, you could edit plugin code directly, and find the single_event_links() function, and manually add code here.

I hope this information helps!

Cheers,
George

[George]

Hey Neil,

Event Calendar Category Colors is not an official plugin that we make, so we unfortunately cannot field any support requests for it here on the Pro forums. I’d recommend posting in the support forums specific to that plugin here → https://wordpress.org/plugins/the-events-calendar-category-colors/

Thank you!
George

[George]

Hey Brian,

You could rework that snippet above so that it references similar methods within EDD tickets, but the full customization and testing behind this are a bit outside the scope of support here. The best way to start might be to simply replace TribeWooTickets with TribeEDDTickets – if you make this customization, and have WP_DEBUG active, then any further PHP errors should display on your site. You could then hunt these individual errors down one at a time and update your code to address each error piecemeal until everything [hopefully] works.

Let us know if this information is helpful at all!

Thanks,
George

[George]

Hey Louise,

I’m very sorry to hear about your site having these problems, and sorry to also bear the bad news that it sounds like much deeper issues are happening on your site here than anything related to Events Calendar or Events Calendar PRO.

Not adding the license key would not, in ANY way, lead to any sort of behavior that you mention here. It sounds like there is indeed a deeper problem with your database. These two quotes from your post here serve as examples of why I think this:

[…] all my events were missing from the new, live site, along with other database elements (food menu items).

When I tried to log in to WP, I was unable to do so…it’s as if I’m no longer in the system. I hunted around for info, went to phpMyAdmin, and it looks like the database for the site might be empty?

I’m sorry that our support resources cannot be of help here. I hope you’re able to restore your site and hard work and that you find the problem – and prevent it from arising again.

Best of luck with your site,
George

[George]

Hi Hopper,

Thanks for your interest in the plugin, I’ll try to address your sub-questions in order:

1. Is it possible for people to RSVP for an event? If so, can they use their facebook or twitter account to do so, or their email?

No, this functionality is not included in the plugin, though you could write custom code to enable it.

2. Is it possible to see the list of attendees to an event?

Yes – all of our ticketing add-ons have an “Attendees” table, which you can see for example by viewing the “Attendees” screenshot on this product page for our WooCommerce-specific ticketing add-on → https://theeventscalendar.com/product/wordpress-wootickets/

3. Is it possible for me as administrator of the WP site using Events Calendar to manually add people to the list of participants that signed up to the event through other platforms (e.g. meetup.com) where I also annonce my events?

Let me illustrate my point and show why this is important for me. Let’s say that I announce an event in both meetup.com and my website using Events Calendar. If Mary and John signed up using meetup, may I, as administrator of the WP website MANUALLY add their names to the list of attendees in my website?

Related to this, if I organize an event with a limited capacity of 20 people and I use both meetup.com and Events Calendar for people to sign up. If, let’s say, I see that 8 people signed up to the event through meetup.com, may I, as the administrator of the WP website using Events Calendar, add 8 people as my guests, so that not more than 12 other people sign up using my website?

You can do all of the specific things you mentioned in your question here, though note that these things are not necessarily very simple, or as easy as just clicking a button and having it done. I’m not noting that to insult your intelligence, I’m just noting it to ensure your expectations aren’t too high about the simplicity of these things. For example, to manually add custom ticket purchases to an event, you could do something like create a 100%-off coupon code that only you know, and then do a bunch of “fake”/100%-off purchases of tickets yourself to manually add the people to your Attendees list…

4. In events with limited capacity, is it possible to set a waiting list? If so, if someone confirmed cancels, is it possible to set an automatic email to the first person on waiting list telling her/him that a space has become available?

There currently is no waiting-list functionality in the plugin.

5. Is it possible for participants to make comments or ask questions in a wall about a single event?

Well, if you create an event and have comments enabled for the Event post type, they can just comment on the event. Or if the event is linked to from a post or page elsewhere on your site, they can comment on the page. But the plugin itself doesn’t have some special “wall” feature separate from your site’s normal commenting system.

6. Is it possible to have a section of past events in which people make comments and/or upload photos of the event?

Events do not disappear after they happen, they remain on your site unless you manually delete them – so if you keep comments open and already have features in place that allow users to upload photos and such, then the Event will indeed stay open to be updated in this way. But none of our plugins themselves have special separate features like “user uploaded photos” and such.

7. Is it possible to have a sidebar widget in my homepage of 2 or 3 closest upcoming events and then have a separate webpage with all the events (upcoming and past)

Yes. To see more about the functionality of both widgets and the main /events/ feed page, check out the product pages here on theeventscalendar.com for any specific add-on you’re interested in, or check out our official demo site at http://wpshindig.com to see a real /events/ page, real widgets, etc.

I hope all this information helps! 🙂

Cheers,
George

[George]

Hi Christine,

Sorry to hear about your troubles here! I’m curious, if you’re not using qTranslate, how are you enabling these multi-lingual features on your site?

If you switch from English to Spanish, and then head to Settings → Permalinks in your WordPress admin area, and just click “Save Changes” (without actually changing anything!), do any of your event category links improve?

Thank you!
George

[George]

Hey Carl!

Thanks for reaching out to us here – unfortunately, this question might best be suited for the WooCommerce Order Barcodes creators themselves. Our “tickets” exist as WooCommerce “Products”, so as long as barcodes are supposed to be generated for each and every product in someone’s cart, I assume that things should work okay.

Let us know if you can contact their support for help on this issue – and if you have any other questions, too!

Thank you,
George

[George]

Hey Craig,

This customization is unfortunately more complex to make than it seems – it’s technically possible, but extensive and far outside the scope of the support forums here.

I’m sorry to disappoint on that front! I’m also sorry to say that you won’t be able to post any sort of job/gig offer here on the forums to facilitate this customization – no solicitation here, some might say…

We do, however, have a list of great freelancers we can send you if you’re keen on getting this custom Week View in place – shoot us an email at [email protected] if you’re interested in it! We’ll send it right over.

I genuinely am sorry to disappoint Craig, like I mentioned – it’s nothing personal, just some hard-set limitations on the amount of support we can provide for customizations. If you have any other questions or concerns we could help with, ask away, and hopefully we can be a bit more helpful 🙂

Thank you,
George

[George]

Hi Chetan,

I’m glad to hear you’ve already made some progress here with your use of the taxonomy.php file – just to be clear, do you mean a custom theme version of the file within Community Events itself called /views/community/modules/taxonomy.php?

If so, I’m glad to hear you’re using our template system effectively.

The full customization you’re requesting here is outside the scope of the support we can provide, but in general you should be able to make some progress by simply removing all logic tied to the $currently_selected_category_ids variable within the Community Events /views/community/modules/taxonomy.php file. In other words, instead of setting it to an empty array like this:

$currently_selected_category_ids = array();

And then passing it through a bunch of checks, just remove all those checks beneath it and simply set it to the ID of the category you want, like this:

$currently_selected_category_ids = array( 123 );

123 is just an example here, of course – use the ID of the category you’d like, which you can find in your WordPress admin area (Google around for resources on finding a category ID if you’re not familiar with it).

If you need something more robust than this, it would unfortunately require deeper customizations to the form submission handler itself, which is not something I’d recommend doing.

Take a look at some of the information here and play around with things, I’m sure you’ll be able to patch something useful together for your project.

Thanks!
George

[George]

Hey Sam!

Sorry you’ve run into some layout issues here, it happens from time to time especially with custom themes like yours seems to be – but never fear! While we cannot technically support customization/theme-related issues like this, and you’ll have to take the reins on any further style tweaks from here, I did come up with some CSS that seems to work quite well on your site.

The problem is stemming from a wrapper element in your theme – the following CSS should work around this, check it out and try pasting this at the bottom of your theme’s style.css file:

body.events-archive .entry-content {
    width: 92%;
    margin: 0 4%;
    padding: 0;
}

Here’s how that made things look for me → https://cloudup.com/cXrzhf7NgZr. Not bad!

Play around with this and see if it helps – you can adjust the percentage values there to whatever you see fit.

Let us know if this helps! 🙂

— George

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