[George]

Hey @claghorn,

Thanks for reaching out!

Unfortunately, what you’re trying to do may not be possible. The cat_slug option in your shortcode is likely only for post categories, not Events Categories, which are a separate taxonomy—which is likely what the author of that plugin was referring to when they said the event category slug was “unregistered.”

You might be able to achieve what you want with some extensive custom coding, but we unfortunately do not even provide for custom coding within our own plugins, so we would not be able to write custom code for a third-party Carousel plugin. I’m sorry about this situation, and that I have to bear this bad news, but if you have paid for your Carousel plugin I would recommend trying one more time with the author with perhaps a more specific question like, “How do I allow filtering by a custom taxonomy?”

Events Categories are a custom taxonomy and so hopefully the author’s answer to that question, if you pose it to them, helps you on your journey. If you would like to hire a professional developer to write the code for you, we have a list of great developers here that might be helpful → http://m.tri.be/18k1 (we have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

Sorry to bear some bad news here, @claghorn—let me know what you think and if there’s anything else I can try to help with!

Sincerely,
George

[George]

Hey @dwruck,

Thanks for reaching out!

I’m sorry to bear this news, but at this time there is no such “full calendar” embed shortcode like you describe. 🙁 The full calendar can only exist at the main events page itself.

I’m sorry to disappoint—let me know if you have any follow-up questions in regards to this, or if there’s anything else I can try to help with.

Sincerely,
George

[George]

Hey @wplove,

Thank you for reaching out. The features you are trying to implement are technically possible, but would unfortunately require code customizations to implement. 🙁

To implement the features you describe, you would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

I’m sorry to disappoint! Please let me know if there’s anything else I can try to help with.

Sincerely,
George

[George]

Hey Robert,

I’m genuinely sorry about your issues, and there may be indeed a bug here in our code that I will investigate—your comment about how tribe_events_tickets_metabox_advanced is called multiple times is especially worth investigating.

However, we unfortunately cannot troubleshoot your specific code very much. I have been taking a look at it and will continue to do so for a bit, but I just wanted to be frank about the fact that reviewing your custom code is far outside the scope of support we can provide. See the “product support” section of this page for more information → http://theeventscalendar.com/terms

Now, as noted I am giving this a bit of a look, but it is not likely we will be able to help identify a specific problem with your code. I’ll hopefully use it to identify the bug on our end, though.

I will post an update here if any progress is made in terms of identifying the bug here.

Thank you!
George

[George]

Hey @Yvesrn,

I’m sorry to hear about these issues! I cannot recreate them on my own testing site, so for starters I’m curious to learn more about your site. To that end, can you share your “System Information” with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I would also like to note that I removed the username and password you posted above—we unfortunately cannot log into user sites for any reason, and with this in mind plus the security considerations of having that information on this forum (even though it was in a private reply), I’ve removed the information. I have not logged into your site and cannot do so at any point going forward.

---

While you’re in the process of getting the System Information as mentioned above, I would also recommend trying to activate a default theme on your site. This is a great test to see if your customized templates are a factor here at all—based on your description, they are likely NOT a factor, but it’s still worth testing to rule this out.

Activate a default theme like Twenty Sixteen, or Twenty Twelve, etc., and take a look at where these issues manifest presently—do the same issues persist? Is there any difference in display and functionality?

Thank you!
George

[George]

Hey Christopher,

Thanks for reaching out. You describe a few things that are technically possible, but would unfortunately require writing custom code to achieve. I say “unfortunately” because we cannot help with custom coding—check out the “Product Support” section of this page for more information: http://theeventscalendar.com/terms.

That being said, I have specific questions regarding your goals.

---

I have the widget displayed, but I’d like to show the timetable to the left (Time of day), just like in the week view of the main calendar. Is this possible?

When you describe showing a timetable, do you mean that basically all of the hours of the day will exist on the left-hand side of the widget view, and then the events are sort-of “plotted” on this axis according to their time slots? This is like the Week View and so I am just wondering if you can elaborate here. If what I described here sounds about right, this is unfortunately a much more complicated customization to make than it might seem. 🙁

---

Also, I’d like the class entry to show as a square colored box filling up the time slot (like Google Calendar). Is this possible in this widget as well?

This is possible but only by writing custom CSS. To write custom CSS on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose styles you need to change—in this case, the class entries. If you are not comfortable writing this code yourself, your best option would then be to hire a developer to do it for you.

---

2nd question: I have installed Event Tickets for RSVP, but would like the users to fill out a registration form when signing up to attend the class. Is this possible using this add-on?

There unfortunately is not a way to add an additional step to the RSVP process, like requiring the folks signing up to then also fill out a registration form on your site. Not to beat a dead horse, but adding this to your site is technically possible with some very serious and extensive code customization….

---

I’m sorry to bear the bad news on a number of points here, @Christopher. I’ve mentioned hiring someone to help you with writing the custom code, if need be, and so in closing I just wanted to share a list of great developers that we maintain here → http://m.tri.be/18k1. We have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one.

Sincerely,
George

[George]

Hey Darren,

Thanks for reaching out!

While we do not have “Yearly View,” unfortunately, we do have a Photo View that works like the photo grid you describe. To see our default Photo View in action, check out our demo of it at http://wpshindig.com/events/photo/

Let me know if there’s anything else I can help with!

Sincerely,
George

[George]

Hey James,

I’m sorry to hear about these issues. I cannot recreate them, and with this in mind and the way things look in your screenshot, I’m wondering if there’s perhaps a theme or plugin code conflict here….

Is your site live? If so, can you share both a link to the page that has date-picker issue you show in your screenshot, and also share your System Information? Here’s how to share system information → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I’ll take a closer look and see if I can identify a specific culprit.

Thank you!
George

[George]

Glad to hear that this is resolved, @laughmasters. If other issues arise or persist, open a new thread and we’ll help out. 🙂

If you do that, can you post your “System Information” with the thread? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks,
George

[George]

Hey Guillaume,

Thanks for reaching out!

Our plugins unfortunately do not have any integration with that PDF Voucher plugin. 🙁

Implementing any special features that integrate the plugins may be possible, but would unfortunately require many code customizations to implement. 🙁

So to implement the features you describe, you would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

Sorry to disappoint!

Sincerely,
George

[George]

Hey @Jonathan,

Thanks for reaching out. To address things in reverse order, that directory you mention is located in your site’s main WordPress installation on your server. If you’re not sure how to find this or access this, I would recommend researching “FTP” and “how to add files via FTP to WordPress sites” and things along those lines.

You could also, for the time being, simply use the built-in file editor in your site’s wp-admin; then, you can just put your custom CSS at the bottom of your theme’s style.css file—this is just a temporary thing, of course, but it might be easier to just work quickly here in the built-in editor in that file, and then once you’ve got things looking how you want, you can go about moving all of the custom CSS to a different file and such. The editor I’m referring to is in Appearance → Editor in your wp-admin.

---

As for the CSS itself, we unfortunately cannot help with custom coding and custom design. Please see the “product support” section on this page for more information → http://theeventscalendar.com/terms. I’m happy to help with an initial exchange though! I can hopefully share enough information in this thread that you can then take it all and make further customizations on your own.

So, to add padding to those list elements, you would add CSS like this to the bottom of your theme’s style.css file:


.tribe-mini-calendar-event {
padding-left: 10px !important;
padding-right: 10px !important;
}

Try that out and tinker around a bit with things, and you should be able to achieve the desired effect.

For all further CSS you want to write on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose styles you need to change—I used this tool to find the styles for the mini calendar widget events, for example.

I hope this all helps! Best of luck with your customizations.

— George

[George]

Hey Sven,

Thank you for clarifying this!

I cannot recreate your problem—the “Customize” option works fine for me in the current update.

There might be a theme or plugin conflict on your site. To investigate this, can you do all of the steps outlined here? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After EACH STEP in that process, check on the Customize option and see if it shows up or improves in behavior at all.

Let me know what you find—and thank you for your patience with this!

Sincerely,
George

[George]

Thanks for clarifying, @danfeeley.

The features you are trying to implement are possible, but would unfortunately require code customizations to implement. 🙁

So to implement the features you describe, you would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

I’m sorry about the nature of your customization! It’s outside the scope of what we can provide here.

I wish you the best of luck with your customizations and site.

Sincerely,
George

[George]

Thank you for this information Joe, it’s helpful and we’ve made significant on this bug even since this morning.

I appreciate your input here and your patience with our process; stay tuned to this thread, I will post when there’s more information about the bugfix!

Sincerely,
George

[George]

Hey Gary,

Thanks for clarifying your eCommerce system—for the most part, my notes still hold true, and you can just swap in “EDD” wherever I said “WooCommerce.”

Event Tickets Plus does not have a full set of technical documentation like http://theeventscalendar.com/functions, unfortunately.

But there’s still the codebase of the plugin itself, which is the best documentation regardless of what would be available online! I would recommend exploring the functions and code of the free “core” plugin first to get a feel for things → http://wordpress.org/plugins/event-tickets

Start tinkering there, and if you are interested in exploring the code and such for Event Tickets Plus, it’s worth noting that we have a thirty-day no-questions-asked refund policy: if you buy Event Tickets Plus to explore its code and all of the functions and such offered by the plugin, you have thirty days from the date of your purchase in which you can request a refund any time and we will issue a 100% refund immediately. https://theeventscalendar.com/knowledgebase/refund-policy/

I hope these resources help!

Sincerely,
George

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