no Customizing Styles

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  • March 18, 2016 at 1:25 pm #1091170
    sven
    Participant

    Hello,
    I updated my site and now i don’t see the Customizing Styles. Why does ot disappeared? Hoy can y modify the calender style?

    Thanks a lot

    Sven

    March 18, 2016 at 2:43 pm #1091208
    George
    Participant

    Hey Sven,

    When you see the “Customizing Styles”, can you clarify which specific thing you are referring to?

    Are you referring to CSS you’ve added in the past? Or are you referring to the “Customize” option that comes up in the theme option?

    I just want to be 100% sure I know that you’re referencing so that I can best help out! 🙂

    Thanks,
    George

    March 18, 2016 at 6:09 pm #1091249
    sven
    Participant

    I added nothing, I just mean the normal “Customize” option that comes up in the theme option.
    Those that you can see normaly at the top on the visualization (I guess this is the name in english, I have all in catalan) tab. Before I could choose 3 different styles, now there is nothing to choose. Why?
    Thanks a lot

    sven

    March 18, 2016 at 6:33 pm #1091255
    George
    Participant

    Hey Sven,

    Thank you for clarifying this!

    I cannot recreate your problem—the “Customize” option works fine for me in the current update.

    There might be a theme or plugin conflict on your site. To investigate this, can you do all of the steps outlined here? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    After EACH STEP in that process, check on the Customize option and see if it shows up or improves in behavior at all.

    Let me know what you find—and thank you for your patience with this!

    Sincerely,
    George

    March 23, 2016 at 2:33 am #1092767
    sven
    Participant

    It seems that the conflict is caused by the Enfold theme. You heard about this before? Any idea to solve it?
    Thanks

    Sven

    March 23, 2016 at 10:47 am #1092997
    George
    Participant

    Hey Sven,

    I’m sorry to hear this!

    We have not heard of this specific conflict, and it could be related not just to the theme but perhaps specific settings you have with the theme?

    I’m not sure. Your best bet from here is to reach out to the Enfold support folks and see if they can help.

    Thank you,
    George

    April 7, 2016 at 9:35 am #1099625
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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