[Geoff B.]

Good evening CJ and welcome back!

Thank you for reaching out to us.

Major kudos on finding the solution to the issue.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Joel and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the form not appearing.
I would love to help you with this topic.

By the looks of it, I believe this is caused by the fact that you have a “start sale date” in place.
Simply put, the ticket form will not show up until that date is met.

Try removing the start sale date to see if that fixes it.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Ryan and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

In order to gain full power on your site’s look and feel, I would highly recommend reading the following articles:

• https://theeventscalendar.com/knowledgebase/wordpress-customizer/
• https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/
• https://theeventscalendar.com/knowledgebase/styling-events-widgets/

However, if memory serves me right, Avada has its own customizer for the Events Calendar (which overrides WordPress’ built-in customizer).

With that in mind try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

#tribe-events-content .tribe-events-calendar a {
color: #fff !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Israel and welcome back!

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch.
We are actively working on a solution for this.

The bugfix is now pending smoke test. This means that it should be part of our next Maintenance release by the looks of it.

The good news is that you will be contacted as soon as a fix is available.
Thank you for your patience as we see this through.

In the meantime, downgrading to WooCommerce 3.1.2 solves the issue.

Best regards,
Geoff B.

[Geoff B.]

Good evening Doris,

Mathew is correct on all counts.

With that in mind, cmd+click on the folder to Compress it into a .zip file on a Mac does add a few extra files. But nothing harmful (in case you want to use that option).

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Benjamin,

I am glad this helped.
In the meantime, we did find the cause of the issue and are working as fast as possible to release that fix.

Hang in there!

Geoff B.

[Geoff B.]

Good evening Israel and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Before anything else, I would highly recommend a complete database backup.

but we need to show the french version of an event if there is no english version for all of lists and calendars.

There is a feature request in place to allow similar functionality to the one you see when going to WPML -> Languages -> Blog Posts To Display.

I cannot commit to a release date at this point. But stay tuned, you will be contacted when the feature is released.

Another solution would be to use a duplicate of the post in the original language containing your tickets.

Based on your specific needs, it looks like WPML’s built-in batch duplication tool might do the trick.

• Head over to WPML > Translation management
• Select those events
• Use the “Duplicate” option for the target language
• Test

I’ve read that you’re going to update Ticket Pro to be WPML compatible by the end of the year… do you already have a beta plugin that would still be usable and I could participate in beta testing ?

That is very good to know. I will relay that information along.

With that in mind, at the time of writing we do not have a beta version to test.

The other solution I’m willing to try is to use WooCommerce shop page/product page for the secondary language.

That is an interesting solution. It is certainly worth a shot.
But I am concerned that this might result in issues with the ticket issuing aspect of things.

As a last result, you could simply implement redirect rules manually (via a plugin).
In other words, for events with tickets, users would always be redirected to the english version of the event.

It is less than ideal, but that would work.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Sarah and welcome back!

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch.
We are actively working on a solution for this.

Alas, I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.

The good news is that you will be contacted as soon as a fix is available which should be very soon.
Thank you for your patience as we see this through.

In the meantime, we recommend downgrading WooCommerce to version 3.1.2
You can get that version here: https://wordpress.org/plugins/woocommerce/advanced/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Paula,

Thank you for writing back.

If I understand what you are saying correctly, the selected day does not automatically change to today’s date in the month view: https://writingandwine.com/events/

Can you review your timezone settings in wp-admin under Settings > General.
Please do the same under Events -> Settings -> General.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Phil and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe the following article will walk you through it: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Wendy and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

You could tweak apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/8c94dbcd36332525e4b42a7d74378596

Of course, please use an FTP editor and make a backup of your functions.php file first.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Miriam and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The simplest solution is to adapt and use the snippet found at the bottom of this page: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

More specifically, the original string should be “No results were found for %1$s in or near %2$s.”

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Korin and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

Do i need to also purchase Events Calendar Pro for these other plugins to work?

Only if you want its awesome features.

With that in mind, the Events Calendar, Event Tickets and Event Tickets Plus will work great together without it 🙂

Let me know if that helps.

Have a great day!

Geoff B.

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