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I didn’t get any Zip-File after the download – it looks like this:
events-calendar-pro.php
lang
license.txt
readme.txt
src
vendorGood evening Doris and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear that somehow the .zip file you downloaded was automatically unzipped.
I would love to help you with this topic.The simple solution would be to select the folder all these files are located in and zip it back up: https://support.microsoft.com/en-us/help/14200/windows-compress-uncompress-zip-files
If you have access to an FTP client, you could also upload the complete folder to the /wp-content/plugins/ folder.
Let me know how that goes.
Best regards,
Geoff B.Doris,
The installation files in the downloads section of your account are zipped. However the browser that you are using may be extracting them after they download.
If you are using Safari, you can disable this behavior by doing the following in Safari:
1 – Open Safari
2 – Click Preferences
3 – Under the General tab, uncheck the option “Open “safe” files after downloading”Retry the download from your account.
Alternatively you could use another browser, such as Firefox to download the plugin.
As Geoff mentions, you could re-zip the files and upload it. I would not recommend doing this on a Mac using the default right-click compress method. It will add hidden resource forks that are unnecessary and clutter things up. It’s a Mac thing.
Hope this helps.
Good evening Doris,
Mathew is correct on all counts.
With that in mind, cmd+click on the folder to Compress it into a .zip file on a Mac does add a few extra files. But nothing harmful (in case you want to use that option).
Let me know how that goes.
Best regards,
Geoff B.Dear Mathew & Geoff,
I tried both ways (right Mouse and Preferences) and the Installation worked.
BUT: I can’t see the new Plug-in in my left sidebar to get into the preferenes. there is nothing but the Plug-in aktivated in “Installed Plugins” …. 🙁
Good morning Doris,
I am glad to hear you are making progress.
With that in mind, can you review the following: https://theeventscalendar.com/support/forums/forum/events/events-calendar-pro/I am wondering if you did also install our free the Events Calendar plugin.
The reason I am asking is because the Events Calendar Pro extends the Events Calendar, it does not replace it.Therefore, you will need to have both plugins active for things to work.
Best regards,
Geoff B.
Dear Goeff,
one more problem: my licence is out of installs:
I used that one:/* deleted for safety
From the Sales-Mail.
Is that wrong?
Good evening Doris,
I am super stoked to hear that you got things working on your end!
Currently, your license is tied to enfold.coaching-mit-phantasie.de
The good news is that you can move your license around: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/
If that does not work, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know how that goes.
Best regards,
Geoff B.Good afternoon Doris,
Thank you for the info.
Just to clarify, can you confirm if you did manage to reassign your license key ?
In other words, is there still anything I can help you with on this topic ?
Have a good weekend,
Geoff B.
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