No option to resend ticket

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  • #1364862
    Israel Fontaine
    Participant

    Reporting the same issue on my side… any fix soon ?

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/resend-ticket-optionaction-not-showing-up-after-woo-3-2-update/

    #1365110
    Geoff B.
    Member

    Good evening Israel and welcome back!

    Thank you for reaching out to us.

    We apologize for the inconvenience caused by this glitch.
We are actively working on a solution for this.

    The bugfix is now pending smoke test. This means that it should be part of our next Maintenance release by the looks of it.

    The good news is that you will be contacted as soon as a fix is available.
    Thank you for your patience as we see this through.

    In the meantime, downgrading to WooCommerce 3.1.2 solves the issue.

    Best regards,
    Geoff B.

    #1366753
    Victor
    Member

    Hello Israel!

    Just wanted to share with you that a new maintenance release (for the Week of 16 October 2017) is out, including a fix this issue ?

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-16-october-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1380597
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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