Calendar does not automatically update

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1358283
    Paula Pinderhughes
    Participant

    Why do I have to manually change my Events Calendar Pro daily. It does not update? What is the reason for this?

    #1358719
    Geoff B.
    Member

    Good evening Paula and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you are encountering with the Events Calendar Pro updates.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    When you say the calendar does not update, do you mean:

    1. That you wish updates were automatically applied without notifying you ?
    2. That you are unable to click on the update button to update the plugin ?

    Best regards,

    Geoff B.

    #1363185
    Paula Pinderhughes
    Participant

    Geoff,What I mean is that everyday I literally have to go to the calendar
    to change the day from Monday to Tuesday to Wednesday….etc. It does not
    automatically change from one day to the next.

    Home URLhttps://writingandwine.comSite URLhttps://writingandwine.comSite
    LanguageEnglishCharacter [email protected]
    keys

    #1364429
    Geoff B.
    Member

    Good evening Paula,

    Thank you for writing back.

    If I understand what you are saying correctly, the selected day does not automatically change to today’s date in the month view: https://writingandwine.com/events/

    Can you review your timezone settings in wp-admin under Settings > General.
    Please do the same under Events -> Settings -> General.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1364492
    Paula Pinderhughes
    Participant

    Geoff,What I mean is that everyday I literally have to go to the calendar
    to change the day from Monday to Tuesday to Wednesday….etc. It does not
    automatically change from one day to the next.

    Home URLhttps://writingandwine.comSite URLhttps://writingandwine.comSite
    LanguageEnglishCharacter [email protected]
    keys

    #1364498
    Paula Pinderhughes
    Participant

    Geoff,
    I just saw your reply and changed the time setting. I’ll see if it works
    within the next day or so.

    #1365139
    Geoff B.
    Member

    This reply is private.

    #1365828
    Paula Pinderhughes
    Participant

    The calendar is still not working. The days/dates do not automatically
    change. Please help.

    #1366322
    Geoff B.
    Member

    This reply is private.

    #1367641
    Paula Pinderhughes
    Participant

    All times have been changed in my events without my doing or knowledge!
    Potential customers are emailing me telling me that the event schedules are
    now different from the stated times. What is going on???

    #1367701
    Paula Pinderhughes
    Participant

    I called GoDaddy and they were able to correct the problem.

    #1367858
    Geoff B.
    Member

    This reply is private.

    #1382621
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 13 posts - 1 through 13 (of 13 total)
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