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Good afternoon Fabian and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.Try the following CSS rule
.type-tribe_events.tribe-events-photo-event .tribe-events-photo-event-wrap {
min-height: 400px;
}Let me know how that goes.
Best regards,
Geoff B.Good morning Taike and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the tickets not being sent.
I would love to help you with this topic.As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Secondly, as you might know, the tickets are actually only sent once the WooCommerce order status is changed to “Complete”. Can you confirm that this is the case ?
Best regards,
Geoff B.
Good morning Miriam and welcome back!
Thank you for reaching out to us and for the fantastic feedback.
I would love to answer your questions.
1. Where do I change the next/previous buttons, I would like to change this function to my own icon but cant find where is the file (tribe_events_the_mini_calendar_prev_link, tribe_events_the_mini_calendar_next_link)
These are defined in the the Events Calendar Pro add-on.
I believe you will be interested in the following file:
/wp-content/plugins/events-calendar-pro/src/views/pro/widgets/mini-calendar/grid.php
Additionally, you could probably simply change that look using CSS only.
2. Is there a way to change the day display in the top of the mini calendar widget to display full day like (Sunday).
If I understand what you are trying to do, you want to display the full name of the days as opposed to the abbreviation. Can you confirm ?
If that is the case, you can achieve that by using the following: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/
Best regards,
Geoff B.
Good morning Hans-Gerd and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the search not working to your expectations.
I would love to help you with this topic.As a starting point, could you give me an example of a search term you are using, as well as the results you are getting which are not to your satisfaction ?
Secondly, I noticed that you are using the Event Rocket plugin. This plugin is no longer supported since version 4.0 of our plugins and is known to break various functionalities at this point.
Would you mind deactivating the plugin temporarily and telling me if the problem persists ?
Best regards,
Geoff B.
Hey Antonio,
I’m glad I could help.
You are welcome back on our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good morning Ryan and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.Until an official fix is released, you could try the following snippet: https://git.io/vrZKS
Let me know if that helps.
Have a great day!
Geoff B.
Good morning James and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.
As a first step, would you mind providing me with a few examples of the the notices you are trying to change ?
For some reason I can’t get them to change the wording using any of the code in the functions.php.
You are right. This is the correct place to change the notices using code.
As an alternative, you might consider changing those strings in the language file.
If you do that, you could even store the language file in the /wp-content/languages/plugins folder provided you use the following snippet: https://slack-files.com/T0258N5TN-F187DLKF1-aed0afca3cBest regards,
Geoff B.
Good morning Drew and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We unfortunately do not provide complete support for customization.
With that in mind, the logic of the best approach would probably look a little something like:
Going through the loop, at every turn check the value of the meta field, if it matches then skip loop and go to the next post.If that is still a tad beyond your comfort zone, you might consider hiring one of our recommended customizers to do the customization for you.
Let me know how that goes.
Best regards,
Geoff B.Good morning Freddy and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the snippet crashing your site! This was certainly not intended on our part.
I would love to help you with this topic.As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Secondly, would you mind sharing your modified functions.php file (including that snippet) in a .zip file ?
Best regards,
Geoff B.
Good morning William and welcome back!
Thank you for reaching out to us.
We are sorry to hear about your struggles trying to tweak the organizer fields.
I would love to help you with this topic.Currently, as you can see in our Themer’s guide, there is a limited number of templates that can modified using the /tribe-events/ folder for Community events. Unfortunately, organizer-fields is not one of them.
That being said, there are a couple of ways you can go about this.
- Using a code snippet in your theme’s functions.php https://theeventscalendar.com/knowledgebase/additional-fields-for-venues-and-organizers/
- Hiding the undesired fields using CSS
Let me know if you need help with any of these approaches.
Have a great day!
Geoff B.
Good morning Ian and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the struggle to change the text of the string in question.
I would love to help you with this topic.I believe the reason the snippets might not have worked is because there is a variable in that string (There are no upcoming %s at this time.).
You could change it by changing the translation file directly OR by searching for the partial string (There are no upcoming) to see where the code is located and placing a filter on those function calls.
Let me know if that helps.
Have a great day!
Geoff B.
Good morning Trey and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the extra fields not showing up.
I would love to help you with this topic.Actually, the fields should show up directly on the event page as you are adding quantity to the cart and not later during the checkout process.
So it looks like there might be a conflict at play or that there is a snippet in place in your theme’s functions.php that’s preventing the normal behaviour.
Could you also please go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
Let me know how that goes.
Best regards,
Geoff B.Hey Matt,
I did not realize you were using the Event Tickets Plus plugin standalone. My apologies.
You are 100% right, the snippet provided will only work in the context of using Event Tickets Plus alongside the Events Calendar.Every theme being different, there is a chance that the code might need adjustment, but can you try the following: https://slack-files.com/T0258N5TN-F196L0PLY-3224cf0038
Let me know how that goes.
Best regards,
Geoff B.Good morning John and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.At this point, this feature is not built-in.
The good news is that you can totally vote for it here: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6095921-add-waitlist-capability
The other good news from that same page is that as a temporary workaround, some people have suggested adding another RSVP ticket to your event called “waiting list” after the original ticket has sold out.
It is not perfect, but it might help.
Finally, if you are pressed for time, you might consider hiring one of our recommended customizers to do the customization for you.
Let me know if that helps.
Have a great day!
Geoff B.
Hey Hannu,
I was hoping this would solve it. But it’s all good, we just need to move on to more advanced troubleshooting. Thank you for your patience as we are doing that.
It really looks as though somehow your WordPress install is returning the search based on published date and not based on the event’s date.
We need to establish why that is.
Could you also please go through our testing for conflicts procedure and let us know what you find out. Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
Finally, if that does not cut it, could you install the following plugin: https://wordpress.org/plugins/query-monitor/ , run the search and share the results of that query from that plugin with us ?
Best regards,
Geoff B.
