Geoff B.

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  • in reply to: Translation not complete #1168105
    Geoff B.
    Member

    Good evening Leonie,

    Thank you for writing back.
    I am sorry to hear that updating the language files did not cut it.

    The next investigation step would be to look at your theme or child theme and look for the template overrides.

    You might want to read our Themer’s guide to get a sense of how that works.

    Basically, it is very likely these specific strings are encoded in the template used by Eventica.

    Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates you might have made.

    Have a good week-end,

    Geoff B.

    in reply to: Comments not showing #1168102
    Geoff B.
    Member

    Salut Grégoire,

    Bien content que ça fonctionne!

    Oui, tu peux simplement utiliser du CSS.

    .single-tribe_events #main-content .container {
    padding-top: 30px;
    }

    Bon week-end,

    Geoff B.

    in reply to: License key out of installs error #1168096
    Geoff B.
    Member

    Good evening Irena and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you have experienced while setting up your multisite license.
    I would love to help you with this topic.

    The first thing I would want to confirm is that you went through the following instructions while setting up your license: https://theeventscalendar.com/knowledgebase/multisite-license/

    If you need to undo certain things, please see the following article: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    Best regards,

    Geoff B.

    Geoff B.
    Member

    Good evening Aftab and welcome to the Events Calendar forum!

    Thank you for your interest in our products.
    We’ll be glad to answer your question.

    a few tags are still in English even though the site is not.
    Words like: Detail, Date, Cost, Category, Cost and Number of days left are still in English

    How do i change them to the language of the WP-site?

    I am not sure what language you are using or what version of our plugins you are using.

    You can check out our translations here: http://translations.theeventscalendar.com/projects

    That will allow you to see how much of the plugin is translated for your language and even suggest translations if the word you are looking for is not translated.

    If, however your language is well translated, it is possible that the language packaged with the plugin need an update. Could you tell me which language you are using ?

    Best regards,

    Geoff B.

    in reply to: Ticket Purchases Don’t Show Up On Event Page #1168089
    Geoff B.
    Member

    Good evening James,

    We have still not been able to trace the appropriate documentation for this topic.

    However, we found another example of their API not allowing embedding on external websites when the event is set to private.
    In this case, when trying to use embeddable widgets: https://www.eventbrite.com/support/articles/en_US/How_To/how-to-sell-eventbrite-tickets-registrations-on-your-website-using-embeddable-widgets (Also, widgets cannot be used if your event is invitation-only.)

    You might also find the following link to be useful in your conversation with them: https://www.eventbrite.com/support/articles/en_US/How_To/how-to-set-up-invitation-only-events

    Have a good week-end,

    Geoff B.

     

    in reply to: Facebooks Events for Non-Profits? #1168083
    Geoff B.
    Member

    I forgot the most important part: all approved NPs do get a 30% off coupon for our other add-ons, so they can purchase at a nice discount 🙂

    in reply to: Facebooks Events for Non-Profits? #1168081
    Geoff B.
    Member

    Good evening Mike and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I’m working with a non-profit that could utilize the Facebook Events Add-on – is that included for free for non-profits too? Maybe??

    That is a great question.

    The short answer is no. The Facebook add-on has not been part of our non-profit programs yet.
    Furthermore we are about to transition this add-on to our new Event Aggregator service.

    But it’s an interesting idea. I will relay it.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Best regards,

    Geoff B.

    Geoff B.
    Member

    Good afternoon Heather,

    Thank you for writing back.

    Actually these snippets can address pretty much any scenario provided,
    Sometimes they might just need a bit of tweaking.

    E.g: using Tribe__Tickets_Plus__Commerce__WPEC__Main instead of Tribe__Tickets_Plus__Commerce__WooCommerce__Main in all of them should work wonders.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Changing Language (WPML) on ajax calls on Calendar Widget #1167958
    Geoff B.
    Member

    Good afternoon Javier,

    Just a quick note to let you know that this morning WPML released SitePress 3.5.3 which includes some fixes specifically meant for our plugins.
    I do believe that the issue reported here should be gone (you will probably need to remove your tweaks to test it out).

    Could you please confirm that this is the case ?

    Best regards,

    Geoff B.

    Geoff B.
    Member

    Good morning Stefan,

    Good news! WPML just released version 3.5.3 of their plugin this morning and that solves this issue.

    I would recommend updating and giving it a try on your install.

    Have a great day!

    Geoff B.

    in reply to: WPML language switcher has wrong URL #1167916
    Geoff B.
    Member

    Good morning Glenn,

    Good news, WPML released a new version this morning (2.5.3) which fixes that specific issue.

    I would recommend updating to their latest version and trying it out on your install.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Month Titles in List View – Not translated in French #1167912
    Geoff B.
    Member

    Good morning Greg,

    Surprise, WPML went ahead of schedule and released SitePress 3.5.3 (with new versions of Translation management + String Translation) which fixes some of the annoying outstanding issues including this one.

    I would recommend updating and trying it out for yourself.

    Have a great day!

    Geoff B.

    in reply to: How to add Only Members Can Purchase to Event Tickets Plus #1167669
    Geoff B.
    Member

    Good evening Deborah,

    Thank you for writing back and for the follow-up information.
    It allowed me to find out that we are indeed considering integration with this plugin.

    Unfortunately, I cannot commit to a release date at this point. But stay tuned!

    You are absolutely right about the proper hook to use for your purpose, the wc_memberships_product_purchasing_restricted_message one is what you will want to use.

    What you will want to do is to add that to the loop as part as a template customization. You might want to read our Themer’s guide to get a sense of how that works.

    If that is slightly outside of your comfort zone, you could hire one of our recommended customizers to do the customization for you.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Comments not showing #1167661
    Geoff B.
    Member

    Rebonjour Grégoire,

    Désolé pour le petit délai, j’ai dû m’absenter du bureau pour cause de maladie.
    Mais, dès mon retour, je m’y suis remis.

    Après plusieurs tests, voici ce que j’ai trouvé.

    Les commentaires ne s’affichent pas si:

    1. Tous les réglages nécessaires ne sont pas activés dans:
      1. Discussion
      2. L’événement lui-même
      3. Les options de Divi
    2. Le modèle de page “Default Event Template” est sélectionné sous Events -> Settings -> Display

    Autrement dit, seul le modèle “Default Page Template” sous Events -> Settings -> Display permet d’afficher les commentaires.

    Si vous préférez utiliser le modèle “Default Event Template”, il vous faudra ajouter quelque chose comme: https://codex.wordpress.org/Function_Reference/wp_list_comments au gabarit single-event.php

    Donnez-moi des nouvelles de ce que ça donne de votre côté.

    Salutations,

    Geoff B.

    in reply to: Ticket Purchases Don’t Show Up On Event Page #1167639
    Geoff B.
    Member

    Good evening James,

    Just a quick follow-up to let you know I have not forgotten about your request for links to the API’s documentation.
    Full disclosure, the API on Evenrbrite’s side tends to change a lot. But still, I have asked our main contact with the good folks at EB to track what they have.

    Best regards,

    Geoff B.

Viewing 15 posts - 6,556 through 6,570 (of 9,860 total)