License key out of installs error

[Irena Pochop]

I have activated my multisite Events Calendar PRO license ($349) on one site without an issue, but when I went to activate it on a second site I received an error informing me that my license key was out of installs.

The url for the two sites (one an elementary school site, the other the main school district site) is obviously different. How do I proceed?

[Geoff B.]

Good evening Irena and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the issues you have experienced while setting up your multisite license.
I would love to help you with this topic.

The first thing I would want to confirm is that you went through the following instructions while setting up your license: https://theeventscalendar.com/knowledgebase/multisite-license/

If you need to undo certain things, please see the following article: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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