Geoff B.

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Viewing 15 posts - 6,181 through 6,195 (of 9,860 total)
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  • in reply to: [tribe_events_list city="yes" address="yes"] #1177804
    Geoff B.
    Member

    Good evening Paul and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    The short answer is yes. You can display past events.
    See the full list of possibilities here: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    Let me know if that helps.

    Have a great day!

    Geoff B.

     

    in reply to: Hiding Featured Image in Single Event Page #1177803
    Geoff B.
    Member

    Good afternoon Robyn,

    I’m chiming in for my colleague Cliff who is out today.

    Would you mind sending a copy of your edited single-event.php file ?

    In the meantime, you can also use CSS to hide the image. Just add the following rule:

    .single-tribe_events .tribe-events-event-image {display:none !important;}

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: TEC Settings: Translations not working #1177797
    Geoff B.
    Member

    Hey Brian,

    As you know this is all tied together.
    If you need help, I can totally provide an updated version of the language files.

    Let me know if that is the case.

    Best regards,

    Geoff B.

    in reply to: No Translation Possibility #1177796
    Geoff B.
    Member

    Hi again Brian,

    Yes, that is true.
    We should fix that in the upcoming releases.

    You can still update the language file manually for now.

    Thank you,
    Geoff B.

    in reply to: German Translation not working #1177795
    Geoff B.
    Member

    Hi again Brian,

    Yes, you are right.

    In the meantime, you can still update the .po file manually.
    I realize this is not great, but it should allow you to function before the release.

    Best regards,

    Geoff B.

    in reply to: Missing Translation Possibility #1177794
    Geoff B.
    Member

    Hello again Brian,

    As you already know, so many things went into our 4.3 release that this was unfortunately not attended to. We apologize for the inconvenience.

    You will be contacted as soon as it’s fixed!

    Have a great day!

    Geoff B.

    in reply to: Translations not working #1177790
    Geoff B.
    Member

    Good afternoon Brian,

    This did not make it in our 4.3 release unfortunately. I am sorry about that.
    I have requested that all .pot and .po files should be updated every release moving forward.

    Hopefully, this will now become a systematic thing moving forward.

    Thank you for your patience,

    Best regards,

    Geoff B.

    in reply to: **For Geoff B. *** – continuing closed thread #1177774
    Geoff B.
    Member

    Hey Greg,

    That is awesome news indeed! Let us know how that goes.

    To answer your question, these patches will be part of 4.3.1 (the next maintenance release).
    As you might guess, there are other fixes that are supposed to be released at the same time.

    This means that they have to undergo QA as well.
    With that in mind, the current target is this Wednesday (more or less a couple of days if things don’t go well). So definitely very soon.

    Have a great day!

    Geoff B.

    in reply to: Multiple tickets not showing and not working #1177766
    Geoff B.
    Member

    Good afternoon Odiri and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the struggles you have been experiencing while setting up multiple tickets.
    I would love to help you with this topic.

    Could you please provide me with an example of an event that is not behaving like you intend it to ?

    Ideally, a screenshot of your “Edit Event” screen (including “Edit tickets”) would be a good starting point. If you could add the URL to that event, even better.

    Finally, could you expand a bit more on what you want the tickets to do that they are not doing right now?

    Best regards,

    Geoff B.

    in reply to: EVENT HOME PAGE NOT SHOWING EVENTS #1177763
    Geoff B.
    Member

    Good afternoon Vince and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the main slug page not working on your site. Yikes!
    I would love to help you with this topic.

    I have looked at your website and it seems to now be fixed. Can you confirm ?

    Based on your screenshot, if that ever happens again, I would recommend the following:

    1. Head over to Events -> Settings -> Display and try different settings for “Events template”
    2. Make sure you empty your site’s cache after every attempt

    Best regards,

    Geoff B.

    in reply to: Cannot Add Ticket after WPML enable #1177761
    Geoff B.
    Member

    Good evening Ben and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the issue you are experiencing with tickets while using WPML.
    I would love to help you with this topic.

    Unfortunately, what is going on is that our tickets plugin are not compatible with WPML yet: https://theeventscalendar.com/knowledgebase/wpml-support/
    More specifically, when you try adding tickets, they “disappear” (until you deactivate WPML).

    The good news is that we are currently working on supporting the tickets plugins. Unfortunately, I cannot commit to a release date at this point. But stay tuned!

    I wish I had a better answer for you, but for now it’s the best one I have.

    Best regards,

    Geoff B.

     

    in reply to: Unable to view calendar after update to 4.3.0.1 #1177749
    Geoff B.
    Member

    Good afternoon Nicolas and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the error messages you have been receiving and your calendar no longer showing up. Yikes!
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, would you mind temporarily switching to a default WordPress theme to see if the issue persists ?

    Hang in there!

    Best regards,

    Geoff B.

    in reply to: Fatal error #1177745
    Geoff B.
    Member

    Bonjour Edouard,

    Merci de nous écrire.
    Nous sommes désolés que vous ayez reçu ce message d’erreur.

    En effet, certains de nos utilisateurs nous ont fait part de cet irritant majeur.

    Je viens d’aller faire un tour sur le site et il semble que le problème ait disparu.
    Quoi qu’il en soit, si ce n’est pas le cas, je vous invite à essayer les solutions suivantes: https://theeventscalendar.com/support/forums/topic/catchable-fatal-error-2/#post-1170592

    Salutations,
    Geoff B.

    in reply to: Change of URL for Key #1177736
    Geoff B.
    Member

    Good afternoon Larry and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about your Calendar no longer working
    I would love to help you with this topic.

    The great news is that you can move your license keys around: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: internal link 404 error #1177734
    Geoff B.
    Member

    Good afternoon Wilco and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the reports showing a 404 error message.
    I would love to help you with this topic.

    I just went on the URL example you sent and it is definitely not broken.
    However, in the screenshot you provided, I can see that the https://piek.international/organizer/piek-international-education-centre-i-e-c-gmbh/ URL has some extra things at the end (<a href…).

    I am not sure where that specific URL is coming from (if you could tell me, it would help pinpoint the issue), but no doubt that this is an invalid URL structure.

    Let me know how that goes.

    Best regards,
    Geoff B.

Viewing 15 posts - 6,181 through 6,195 (of 9,860 total)