Geoff B.

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Viewing 15 posts - 4,426 through 4,440 (of 9,860 total)
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  • in reply to: Calendar page called "archive" #1227695
    Geoff B.
    Member

    Good afternoon Sam,

    I am super stoked that we managed to fix everything for you!
    Thank you for your awesome words, it’s really appreciated.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Google Map not being Displayed #1227363
    Geoff B.
    Member

    Good evening Werner,

    Thank you for writing back. I just requested a workaround for this on your behalf since this did not make it in the Maintenance Releases yet.

    Hang tight as I follow up to see if that is possible for you.

    Best regards,

    Geoff B.

    in reply to: Error when activating Events Calendar PRO #1227361
    Geoff B.
    Member

    Good evening George,

    I ran this by our 2nd level experts and here’s what their suggestions are:

    1. That warning is extra harmless. It is saying it can’t create a log file, something we only do when WP_DEBUG is enabled. That warning then causes the followup “headers already sent” warning. One solution is to simply disable WP_DEBUG
    2. This error is indeed related to a server setting. In short, the issue is probably that this server’s config is not fully compatible with WPML + TEC. It is worth trying the following snippet in your theme’s functions.php.
    3. We might have a workaround. Try saving the code below as a plugin “tribe-change-log-dir.php” and manually install it:
      <?php
      /*
      * Plugin Name: Change Tribe Log Directory
      */

      add_filter( 'tribe_file_logger_directory', 'get_temp_dir' );

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Where does attendee information go? #1227360
    Geoff B.
    Member

    This reply is private.

    Geoff B.
    Member

    Good evening Shadi,

    I see that my awesome colleague Brian reached out to you about the other issue you brought up.

    Thank you for your understanding as we work on fixing this!

    Have a great day!

    Geoff B.

    in reply to: Mini Calendar – Language problems (links&translate) #1227354
    Geoff B.
    Member

    Good evening Erik,

    Thank you for writing back.

    I totally understand your hesitation. With that in mind, it is always recommend to do a complete database backup before attempting anything serious.

    Aside from that, provided your .htaccess file is writeable (WPML will prompt you if it is not) and that you re-save your permalinks after the change, you should have a much smoother site in all sorts of ways.

    As for the missing translations (month names), as stated before, they could be in a couple of places:

    1. Your WordPress theme
    2. Your WordPress language files

    I would recommend reading the following and going through them:

    1. https://wpml.org/documentation/getting-started-guide/theme-localization/
    2. https://wpml.org/forums/topic/translating-names-of-months-and-days/

    In other words, you will have to make sure that you scan your theme for strings AND that the WordPress core language files for the translations of months in the desired languages is in place.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Translation failed #1227349
    Geoff B.
    Member

    Good evening Christiane,

    I am super stoked that this was helpful to you.

    As a side note, officially we do not support Qtranslate-X as a multilingual solution.
    Our solution of choice for now is WPML for that purpose.

    With that in mind, I know a lot of our customers are using Polylang with satisfactory results.
    But this is also a plugin that we do not officially support.

    In any case, I am not saying it will not work. But I am saying we are limited in our ability to help if you stumble upon issues with these plugins.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Submit event descripton text box issue #1227346
    Geoff B.
    Member

    Good evening Mark,

    I am sorry the rule did not help out.

    The issue is that the following CSS rule at line 3162 of the Canvas theme is interfering:

    a.button, a.comment-reply-link, #commentform #submit, .submit, input[type=submit], input.button, button.button, #wrapper .woo-sc-button {
    display: inline-block;
    padding: .327em 1em;
    color: white!important;
    }

    More specifically, the rule applying to input.button in this case.
    Try tweaking my previous rule as follows:

    .tribe-community-events #qt_tcepostcontent_toolbar input.button {color: #555 !important;}

    Let me know if that works

    Geoff B.

    in reply to: shortcode filtre #1227341
    Geoff B.
    Member

    This reply is private.

    in reply to: No Ticket section in the frontend #1227337
    Geoff B.
    Member

    Good evening Stefan,

    Thank you for your answer.

    Unfortunately, I am not seeing that email anywhere for some reason.
    Could you simply paste that information here in a private reply ?

    That would help to keep things nice and speedy.

    Best regards,

    Geoff B.

    in reply to: For Geoff B – French Translation of Venues #1227209
    Geoff B.
    Member

    Hello again Greg,

    The bug fix is still being looked at by Dev and it has made some progress.
    I just escalated it so that it gets included in the next Maintenance release.

    Also, I just had another flash related to your previous thread (about tickets), sorry for bringing this up here.

    I am not sure if you are aware of this, but there is already very partial integration with Event Tickets Plus.

    You can get the tickets to show up, but they are not truly translations from one language to the next one. They are separate tickets (one per language) that do not share the same stock or info.

    I know it’s not much, but it is a start.

    Thank you for your legendary patience as we fix this.

    Best regards,

    Geoff B.

     

    Geoff B.
    Member

    This reply is private.

    in reply to: For Geoff B *continuning previous post* #1227192
    Geoff B.
    Member

    Good evening Greg,

    Thank you for your answer.

    Our goal is to be able to include Tickets compatibility in 4.5 which should bring us somewhere in March if all goes to plan.

    I have not personally tried our recommended customizers, but I know for a fact that they are all very competent (otherwise they would not be on that list).

    We have a similar issue with a different plugin which creates custom posts. They have suggested included these post types within the theme’s loop to make this work. What do you think?

    That is a great idea and approach.

    On a related note, I just found out that it looks like another one of your suggestions might make it at the same time or, if we are lucky, sooner: Reproduce built-in WPML functionality for Events (Blog Posts To Display)

    If I recall correctly, that would also solve your issue.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good evening Leanne,

    Thank you for your answer.

    In regards to the Youtube video, you are 100% correct. This video is actually not meant for our products, but rather for another plugin that we are not affiliated with.

    The good news is that if you need assistance we have several really easy to follow step-by-step tutorials.

    I would recommend starting with: https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

    But I am still looking for that functionality — to “add the calendar” to a page. Am I to assume that you only have the option of having one calendar per site?

    You can add the full calendar or one of its widget form to any page:

    Yes. You can have only 1 calendar, but you can “cheat:

    I entered a recurring/multiple event using Event Series, it only appears in the original month (February) but isn’t recurring into the next month (March).

    Based on your screenshot, I believe this is because your event is repeating every 12 months the way it is currently setup.

    The correct rule should read “Every 1 month”. You can get more info on that here: https://theeventscalendar.com/knowledgebase/pro-recurring-events/

    I would like to create an Events page but have an intro blurb about the events I offer and then insert the calendar

    Another way to achieve this would be to use the “Advanced Template” option from the Events Calendar Pro: https://theeventscalendar.com/knowledgebase/adding-content-community-events-pages/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Hide Number Of Tickets Available – All Browsers #1227182
    Geoff B.
    Member

    Good evening Callum,

    I am super stoked that this worked out for you!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 15 posts - 4,426 through 4,440 (of 9,860 total)