[Geoff B.]

Good evening Leanne,

I am super stoked to hear that worked for you.
Kudos!

To replicate an event, you can use any custom post type duplicator plugin, including this one: https://wordpress.org/plugins/duplicate-tec-event/

 

Cheers,
Geoff B.

[Geoff B.]

Good evening Aaron,

After examination, it looks like there is something interfering with the permalinks.

This could be coming from a couple of places. It’s hard to know for sure at this point.

What we know for sure is that recurring events work perfectly: http://www.southfellowship.org/event/ifsouth-fellowship/2017-02-03/

But somehow, a normal single event does not http://www.southfellowship.org/event/disciple-making-bootcamp/

I am also noticing that you have potentially up to 3 plugins that could have impacts even when deactivated:

1. Wordfence
2. W3TC
3. WP Defender

This is because these plugins rewrite important files such as .htaccess and wp-config.

My next recommendation would be to install the WP debug bar and take a look at the files above.
In fact, I would like to take a look at them if possible.

Hang in there!

Geoff B.

[Geoff B.]

Good evening Camilla,

Thank you for the info.

This allowed me to go in to take a look.
I have to say it is the first time I have seen a higher hierarchy !important CSS rule fail to kick-in.

It looks like you will need to hack the following file directly: /wp-content/plugins/event-tickets/src/resources/css/rsvp.min.css (look for #tribe-events .button).

I know this is not great, but it should buy you some time.

You might also want to run this by the good folks from the Avada team.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Oh!

This is very interesting Shadi. Please keep us posted.

We want to know all of the gory details!

 

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Ross and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.tribe-mini-calendar .tribe-events-present span {background-color: #666666 !important;}

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Jonathan and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the 404 error message impacting the link to see all of your recurring events. I would love to help you with this topic.

We apologize for the inconvenience caused by this glitch and we are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.

But you will be contacted as soon as there is one.

Thank you for your patience as we see this through.

In the meantime, there is a workaround to get your site working again.
Using Poedit, you can remove the translation for the “all” string (alle).

This will work, as you can see here http://www.coffee.de/schulung/solidworks-fuer-3d-umsteiger-schulung-3-tage/all

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Kelsey and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the emails not being systematically received.
I would love to help you with this topic.

What is going on is that by default all event related emails are being sent by the built-in WordPress mail system. Sometimes, that means that some of these will get blocked.

The most popular solution to circumvent this would be to install and configure a plugin that sends emails through a normal SMTP server.

I personally like the following one (it even offers a testing tool): https://wordpress.org/plugins/easy-wp-smtp/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Jeri and welcome back!

Thank you for reaching out to us.

We are sorry to hear that attendee information are not saved on your site. Yikes!
I would love to help you with this topic.

The other thread was actually not resolved at the time of writing.

We apologize for the inconvenience caused by this glitch impacting our customers being hosted on GoDaddy servers. We are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.

But you will be contacted as soon as there is one.

Thank you for your patience as we see this through.

Best regards,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Bonjour Isabelle,

Merci de nous écrire.
Nous sommes bien désolés d’apprendre que votre calendrier ne s’affiche plus.

Je vous inviterais à lire l’article suivant: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

Par ailleurs, est-il possible d’avoir une capture d’écran de vos réglages sous Events -> Settings -> General ?

Cordialement,
Geoff B.

[Geoff B.]

Good afternoon Scott and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the fact that you are unable to customize the Events Calendar. Yikes!
I would love to help you with this topic.

It is totally possible that your theme is not compatible with our built-in customizer.

In any case, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you tell me if your site is part of a multisite network ?

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Dustin and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

I am super stoked to hear you figured out what the issue was.
With that in mind, I just went ahead and processed your refund for the Events Calendar Pro, as requested.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Geoff B.]

Good afternoon Liane and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

The word “gratis” typically appears for one of 2 reasons:

1. You are using an RSVP ticket
2. You are using a WooCommerce ticket, but the set price is zero

As a starting point, you could add the following snippet in your WordPress theme’s functions.php: https://gist.github.com/GeoffEW/b440feef873af841d023c0bf0839e93f

As a second troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Have a great day!

Geoff B.

[Geoff B.]

Good afternoon Lorraine,

Awesome!

You are welcome back in our support forums any time 🙂
Don’t hesitate if there is anything else.

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Geoff B.]

Good afternoon Quentin,

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

p.s.: Sruthi, related events are events from the same Events Category. None will show up if you there is no other event in the same event category.

If you have additional questions, I would recommend opening a separate thread so that you can receive personalized attention to your question.

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